Crap isn't it. I'm finding this season everything is slow or not communicated well from the club via the website or social media. The Everton ballot was open 2 days before they emailed everyone and the website is still advertising a popup about the Newcastle game.
Has the external company taken over all the media side, or just matchday?
If they're now doing the website/social media etc. if we've got to inform them of what we want then they've got to sort it and put it out it's going to take longer than in-house.