So very sad

RIP Matt.
Well said
@SBT. Although not a Samaritan myself I worked with them, in a professional services support capacity (free of charge I hasten to say), for many years. They are a great bunch of people who do great work.
I also have a friend who turned to them for help many years ago and they saved his life. I asked him why he couldn't have talked things through with me and he said he would have been too embarrassed. The anonymity of Samaritans and the importance of being able to talk to someone he didn't know, who therefore didn't have any preconceived ideas about the problem, was important to him. It made perfect sense to me. It was at least ten years after he sought help that he felt able to open up to me about it. From the depths of despair he now has a wonderful life.