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Membership shirt (4 Viewers)

  • Thread starter Saddlebrains
  • Start date Jan 26, 2021
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lifeskyblue

Well-Known Member
  • Feb 21, 2021
  • #351
AOM said:
Shame it's only getting a one match outing. Think it's much nicer than this years away and third kits (which are both decent too)
Click to expand...

Would like to see it as next years home and away kit...for home just reverse the colours. For away as it is or yellow and navy


Sent from my iPhone using Tapatalk
 
Reactions: oakey

Ricketts

Well-Known Member
  • Feb 22, 2021
  • #352
anybody else still waiting? We have had one, waiting on another. You would think they would put them in the same package.
 

skyblueheaven

Well-Known Member
  • Feb 22, 2021
  • #353
Ricketts said:
anybody else still waiting? We have had one, waiting on another. You would think they would put them in the same package.
Click to expand...
I'm still waiting for one, same scenario as yourself, and no reply to the emails I sent !
 

SkyBlueSoul

Well-Known Member
  • Feb 22, 2021
  • #354
Yep, still waiting for mine as well.

Was really hoping I'd have found my name on one of the pictures all the bastards who have received them have put all over social media
 

Covkid1968#

Well-Known Member
  • Feb 22, 2021
  • #355
skyblueheaven said:
I'm still waiting for one, same scenario as yourself, and no reply to the emails I sent !
Click to expand...
I had 2 in the same bag so they have clearly done it for some... that’s infuriating.
 
Reactions: skyblueheaven

Covkid1968#

Well-Known Member
  • Feb 22, 2021
  • #356
SkyBlueSoul said:
Yep, still waiting for mine as well.

Was really hoping I'd have found my name on one of the pictures all the bastards who have received them have put all over social media
Click to expand...

PM me your name and I’ll find it if you haven’t got it by tomorrow.
 
Reactions: SkyBlueSoul
K

Kilclines curly mullet

Well-Known Member
  • Feb 23, 2021
  • #357
Ricketts said:
anybody else still waiting? We have had one, waiting on another. You would think they would put them in the same package.
Click to expand...
We had 2 arrive in the same package...still waiting on mine though. No replies from any emails and Yodel saying no more deliveries planned for my address.
 
Reactions: BigadamL

SkyBlueSoul

Well-Known Member
  • Feb 23, 2021
  • #358
Covkid1968# said:
PM me your name and I’ll find it if you haven’t got it by tomorrow.
Click to expand...
Might have to take you up on that, just spoke to Yodel and they have no deliveries due for my name on their system. The last thing they can find was December which was probably the 3rd kit.
 

BigadamL

Well-Known Member
  • Feb 23, 2021
  • #359
I still haven’t got mine
 

BigadamL

Well-Known Member
  • Feb 23, 2021
  • #360
Kilclines curly mullet said:
We had 2 arrive in the same package...still waiting on mine though. No replies from any emails and Yodel saying no more deliveries planned for my address.
Click to expand...
That’s the exact same as me! Really frustrating
 
S

skybluesam66

Well-Known Member
  • Feb 23, 2021
  • #361
Still waiting here aswell
 

Saddlebrains

Well-Known Member
  • Feb 23, 2021
  • #362
Id email the club if i were any of you without a shirt.

They sent my 2 childrens ones to an old address.

Even though my account was updated 12th September last year with my new address for all 3 of us

Could be a similar situation
 

skyblueheaven

Well-Known Member
  • Feb 23, 2021
  • #363
Saddlebrains said:
Id email the club if i were any of you without a shirt.

They sent my 2 childrens ones to an old address.

Even though my account was updated 12th September last year with my new address for all 3 of us

Could be a similar situation
Click to expand...
I have bud, no fucker replying!
 
Reactions: BigadamL

Frostie

Well-Known Member
  • Feb 23, 2021
  • #364
skyblueheaven said:
I have bud, no fucker replying!
Click to expand...

Try contacting Yodel on their Live Chat?
 
Reactions: BigadamL

skyblueheaven

Well-Known Member
  • Feb 23, 2021
  • #365
Frostie said:
Try contacting Yodel on their Live Chat?
Click to expand...
Done that also, along with others on here, no delivery expected...recieved lads shirt on Saturday but not mine!!!
 
Reactions: Frostie

Saddlebrains

Well-Known Member
  • Feb 23, 2021
  • #366
skyblueheaven said:
I have bud, no fucker replying!
Click to expand...


Ccm@ccfc.co.uk

I got a response within 30 minutes Friday mate try that
 
Reactions: mark82

skyblueheaven

Well-Known Member
  • Feb 23, 2021
  • #367
Frostie said:
Try contacting Yodel on their Live Chat?
Click to expand...
Thanks for trying to help, much appreciated.
Saddlebrains said:
Ccm@ccfc.co.uk

I got a response within 30 minutes Friday mate try that
Click to expand...
Appreciate the help bud,
I sent mail to
Info@ccfc.co.uk and
Ccm@ccfc.co.uk
Not a dickie bird from both!
 

SkyBlueSoul

Well-Known Member
  • Feb 23, 2021
  • #368
Saddlebrains said:
Id email the club if i were any of you without a shirt.

They sent my 2 childrens ones to an old address.

Even though my account was updated 12th September last year with my new address for all 3 of us

Could be a similar situation
Click to expand...

Turns out that was the issue for me too, spoke to the club today. No-one living in the old place atm either, called round earlier.

Need to get in touch with the estate agent now to let me in!
 

mark82

Super Moderator
  • Feb 23, 2021
  • #369
skyblueheaven said:
Thanks for trying to help, much appreciated.
Appreciate the help bud,
I sent mail to
Info@ccfc.co.uk and
Ccm@ccfc.co.uk
Not a dickie bird from both!
Click to expand...

Customer.service@ccfc.co.uk

Failing that try Mark Hornby (mark.hornby@ccfc.co.uk)
 
Reactions: skyblueheaven

skyblueheaven

Well-Known Member
  • Feb 24, 2021
  • #370
mark82 said:
Customer.service@ccfc.co.uk

Failing that try Mark Hornby (mark.hornby@ccfc.co.uk)
Click to expand...
Thanks Mark.
 

BigadamL

Well-Known Member
  • Feb 24, 2021
  • #371
I’ve emailed all of them and anyone else with with a ccfc@co.uk, really getting annoyed now, my experience over the last few seasons has been amazing but this is so frustrating
 
Reactions: skybluesam66

BigadamL

Well-Known Member
  • Feb 24, 2021
  • #372
This is the latest response regarding the shirts, been a mix up. Would of been lovely to have been told instead of having to dig for the information!
 

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Reactions: skyblueheaven

BornSlippySkyBlue

Well-Known Member
  • Feb 24, 2021
  • #373
BigadamL said:
This is the latest response regarding the shirts, been a mix up. Would of been lovely to have been told instead of having to dig for the information!
Click to expand...
Appreciate it’s annoying but I guess there will be limited staff dealing with it and potentially quite a few affected so they probably haven’t had time to individually respond to emails etc. I do agree the communication around these has been a bit scrappy, I just happened to notice one day last week a tweet saying to check each member of the household had their address details up to date by 12pm so I checked my son’s and it was blank. They did both arrive on Friday though but no idea what would have happened if I hadn’t updated it.

Nice shirt though, sure you’ll be happy when it arrives.
 

BigadamL

Well-Known Member
  • Feb 24, 2021
  • #374
BornSlippySkyBlue said:
Appreciate it’s annoying but I guess there will be limited staff dealing with it and potentially quite a few affected so they probably haven’t had time to individually respond to emails etc. I do agree the communication around these has been a bit scrappy, I just happened to notice one day last week a tweet saying to check each member of the household had their address details up to date by 12pm so I checked my son’s and it was blank. They did both arrive on Friday though but no idea what would have happened if I hadn’t updated it.

Nice shirt though, sure you’ll be happy when it arrives.
Click to expand...
I’m not asking for personal message but it would of made a few peoples lives easier including staff at CCFC to just post it on Social media, then the message would of got round
 
Reactions: skyblueheaven

bringbackrattles

Well-Known Member
  • Feb 25, 2021
  • #375
Just received a response and the letter, apologised for me receiving wrong size shirt etc. I was getting fed up firing off emails and hearing nothing. So hope it gets sorted now ?
 

skybluelee

Well-Known Member
  • Feb 25, 2021
  • #376
We received 3 shirts, 1 of the kids was the wrong size. Been trying to sort it via the CCM email address since last Friday but getting nowhere.
 

Sick Boy

Super Moderator
  • Feb 25, 2021
  • #377
skyblueheaven said:
I have bud, no fucker replying!
Click to expand...
The customer care at the club is terrible, I emailed the main customer care email and Hornby last month and got no reply.
 

bringbackrattles

Well-Known Member
  • Feb 25, 2021
  • #378
skybluelee said:
We received 3 shirts, 1 of the kids was the wrong size. Been trying to sort it via the CCM email address since last Friday but getting nowhere.
Click to expand...
We are all going to get a letter/email apologies for receiving wrong shirt. I got mine a couple of hours ago after trying for ages for a response. They will replace the shirts but saying may take time. Better than nowt I guess.
 

Nick

Administrator
  • Feb 26, 2021
  • #379
Sick Boy said:
The customer care at the club is terrible, I emailed the main customer care email and Hornby last month and got no reply.
Click to expand...

Can you try again? Mark is usually good at replying and never generally ignores stuff.
 
Reactions: Somerset Sky Blue and MusicDating

Sick Boy

Super Moderator
  • Feb 26, 2021
  • #380
Nick said:
Can you try again? Mark is usually good at replying and never generally ignores stuff.
Click to expand...
Sent a (third) follow-up just now.
 

Sick Boy

Super Moderator
  • Feb 26, 2021
  • #381
mark82 said:
Customer.service@ccfc.co.uk

Failing that try Mark Hornby (mark.hornby@ccfc.co.uk)
Click to expand...
He never got back to an email I sent last month.
 

bringbackrattles

Well-Known Member
  • Feb 26, 2021
  • #382
The club have sent out a message to us who received wrong size shirts. They have apologised and are going to arrange for them to be replaced. How long that will take is anybody's guess,but it is ongoing they say.
 
B

bluesky88

Member
  • Mar 5, 2021
  • #383
Has anyone had their Membership Shirt framed yet please and if so by whom and how much. Many thanks.
 

Ricketts

Well-Known Member
  • Mar 9, 2021
  • #384
I still have not received a shirt. this is disgraceful. had a copy of a letter saying they had cocked up and were short of large shirts. I said no problem, a medium will do. silence.
 
Reactions: skyblueheaven

bringbackrattles

Well-Known Member
  • Mar 10, 2021
  • #385
Ricketts said:
I still have not received a shirt. this is disgraceful. had a copy of a letter saying they had cocked up and were short of large shirts. I said no problem, a medium will do. silence.
Click to expand...
I asked for proper size I ordered as they sent me the wrong size, and after many emails just been collected today, so hopefully get the shirt sorted shortly. Asked the driver when ? He had no idea.
 
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