I'm still waiting for one, same scenario as yourself, and no reply to the emails I sent !
Yep, still waiting for mine as well.
Was really hoping I'd have found my name on one of the pictures all the bastards who have received them have put all over social media
Was really hoping I'd have found my name on one of the pictures all the bastards who have received them have put all over social media
I had 2 in the same bag so they have clearly done it for some... that’s infuriating.
PM me your name and I’ll find it if you haven’t got it by tomorrow.
We had 2 arrive in the same package...still waiting on mine though. No replies from any emails and Yodel saying no more deliveries planned for my address.
Might have to take you up on that, just spoke to Yodel and they have no deliveries due for my name on their system. The last thing they can find was December which was probably the 3rd kit.
Id email the club if i were any of you without a shirt.
They sent my 2 childrens ones to an old address.
Even though my account was updated 12th September last year with my new address for all 3 of us
Could be a similar situation
They sent my 2 childrens ones to an old address.
Even though my account was updated 12th September last year with my new address for all 3 of us
Could be a similar situation
Done that also, along with others on here, no delivery expected...recieved lads shirt on Saturday but not mine!!!
Thanks for trying to help, much appreciated.
Appreciate the help bud,
I sent mail to
[email protected] and
[email protected]
Not a dickie bird from both!
Turns out that was the issue for me too, spoke to the club today. No-one living in the old place atm either, called round earlier.
Need to get in touch with the estate agent now to let me in!
I’ve emailed all of them and anyone else with with a [email protected], really getting annoyed now, my experience over the last few seasons has been amazing but this is so frustrating
This is the latest response regarding the shirts, been a mix up. Would of been lovely to have been told instead of having to dig for the information!
Attachments
Appreciate it’s annoying but I guess there will be limited staff dealing with it and potentially quite a few affected so they probably haven’t had time to individually respond to emails etc. I do agree the communication around these has been a bit scrappy, I just happened to notice one day last week a tweet saying to check each member of the household had their address details up to date by 12pm so I checked my son’s and it was blank. They did both arrive on Friday though but no idea what would have happened if I hadn’t updated it.
Nice shirt though, sure you’ll be happy when it arrives.
I’m not asking for personal message but it would of made a few peoples lives easier including staff at CCFC to just post it on Social media, then the message would of got round
Just received a response and the letter, apologised for me receiving wrong size shirt etc. I was getting fed up firing off emails and hearing nothing. So hope it gets sorted now ?
We received 3 shirts, 1 of the kids was the wrong size. Been trying to sort it via the CCM email address since last Friday but getting nowhere.
The customer care at the club is terrible, I emailed the main customer care email and Hornby last month and got no reply.
We are all going to get a letter/email apologies for receiving wrong shirt. I got mine a couple of hours ago after trying for ages for a response. They will replace the shirts but saying may take time. Better than nowt I guess.
Can you try again? Mark is usually good at replying and never generally ignores stuff.
The club have sent out a message to us who received wrong size shirts. They have apologised and are going to arrange for them to be replaced. How long that will take is anybody's guess,but it is ongoing they say.