Ticket Forwarding (2 Viewers)

[Bertola]

The recipient gets a notification and has to go ibyo their account and accept the ticket and complete the "purchase". Its then sent by email as usual

 

[JSL]

So. Has anyone successfully forwarded a ticket?

And if so, what format does it arrive in?

Email, straight to wallet, printed ticket (colour obviously) via owl, or something else?

Yes, mine is working now. Waiting 24 hours after adding the intended recipient to your network is key I think. It just started working for me last night

 

[JAM See]

Yes, mine is working now. Waiting 24 hours after adding the intended recipient to your network is key I think. It just started working for me last night

Have you actually forwarded the ticket?

What format did it arrive in for the recipient?

 

[matesx]

just will not work for me... my mate not receiving ticket despite me receiving an email “your nominated supporters 26-27 purchase confirmation” and also a confirmation on my CCFC account.

So damn frustrating!

 

[matesx]

I have asked ticket office to sort it by giving my supporters number and his

 

[JSL]

Have you actually forwarded the ticket?

What format did it arrive in for the recipient?

Yes I forwarded it and the recipient gets an email to accept it

 

[JSL]

I have asked ticket office to sort it by giving my supporters number and his

I did that by email and the reply I got was to wait 24 hours which eventually worked

 

[matesx]

Finally went though.

Jeez what a game

 

[shepardo01]

So apparently, you can only add a nominee to one account!

So I can't add the same few people across our four accounts for if any of us can't go!! - they have to be in one account!!

 

[JAM See]

I

So apparently, you can only add a nominee to one account!

So I can't add the same few people across our four accounts for if any of us can't go!! - they have to be in one account!!

I'm hoping that the initial recipient can forward the email to someone else and they can download the actual ticket.

Bit of a faff, but at least it's a workaround.

 

[Dougin]

Put mine on a burner phone when I didn’t need to now.

 

[curly_tom]

I
I'm hoping that the initial recipient can forward the email to someone else and they can download the actual ticket.

Bit of a faff, but at least it's a workaround.

My Dad forwarded me the email with the ticket booked in his name so I could download it for my nephew. But I couldn’t download from the forwarded email, the wallet button was blocked. I had to log in to his email account form my phone and download the ticket straight from the email. Not sure if it was a glitch or they’ve done something clever to stop forwarding.

 

[Evo1883]

MY neice hasnt got her forwarded ticket yet , shes accepted it but has no ticket download

 

[Skyblueabo1111]

All going well

 

[Razzle Dazzle Dean Gordon]

Has anyone done this for the Villa cup game? The tickets ive bought for that dont appear in the list of matches i can 'manage tickets' for which seems odd?

 

[Nobbie_67]

Has anyone done this for the Villa cup game? The tickets ive bought for that dont appear in the list of matches i can 'manage tickets' for which seems odd?

I have this exact issue, I can't go to it but bought a ticket knowing my daughter coud go (She is a nominated friend) No option to forward it to her. Rang Ticket Office, they said you can only forward league game tickets. Ridiculous. No refunds offered, no ability to make an exception. Basically I bought a ticket I can't use and can't get refunded.

 

[JAM See]

I have this exact issue, I can't go to it but bought a ticket knowing my daughter coud go (She is a nominated friend) No option to forward it to her. Rang Ticket Office, they said you can only forward league game tickets. Ridiculous. No refunds offered, no ability to make an exception. Basically I bought a ticket I can't use and can't get refunded.

Nuclear option is to give her your phone for a few hours I suppose (even swap phones so you can still contact each other).

Thanks for the heads up though.
Handy to know about cup tickets

 

[Nobbie_67]

Nuclear option is to give her your phone for a few hours I suppose (even swap phones so you can still contact each other).

Thanks for the heads up though.
Handy to know about cup tickets

Sadly that won't work, she lives in Nottingham, I'm in Lincolnshire and I'm away at Wentworth watching the golf!

 

[Balli001]

Has anyone done this for the Villa cup game? The tickets ive bought for that dont appear in the list of matches i can 'manage tickets' for which seems odd?

Ticket office confirmed ticket forwarding isnt available for cup games

 

[Nobbie_67]

My ticket is showing Newcastle next, not Villa

 

[Razzle Dazzle Dean Gordon]

My ticket is showing Newcastle next, not Villa

Mine still shows as Brighton

 

[Nobbie_67]

Mine still shows as Brighton

I'm on IOS, but if you toggle off/on the automatic downloads tab in the wallet (three dots (top right)/pass details) it refreshed to Newcastle, but still nothing for Villa! To say they're having problems with this ticketing transition is a massive understatement!

 

[Nick]

I'm on IOS, but if you toggle off/on the automatic downloads tab in the wallet (three dots (top right)/pass details) it refreshed to Newcastle, but still nothing for Villa! To say they're having problems with this ticketing transition is a massive understatement!

But the game is Wednesday? I don't get why people are checking them every hour? Do you open your wallet to check your bank card through the day?

People keep clicking the email link and pissing about with it are more likely to have issues.

 

[Nobbie_67]

But the game is Wednesday? I don't get why people are checking them every hour? Do you open your wallet to check your bank card through the day?

People keep clicking the email link and pissing about with it are more likely to have issues.

I was responding to a query, no dramas, but it's weird that the next match is showing as Newcastle, when we have Villa on Weds? Has anyone got the Villa Game in their wallet? If not, will the Newcastle ticket work on Wednesday? Clarity would shut all these questions down.

 

[Razzle Dazzle Dean Gordon]

I'm on IOS, but if you toggle off/on the automatic downloads tab in the wallet (three dots (top right)/pass details) it refreshed to Newcastle, but still nothing for Villa! To say they're having problems with this ticketing transition is a massive understatement!

Cheers, now i know i cant send the Villa ticket on i'll just leave it be i think. I dont really understand why it'd be showing Newcastle rather than Villa for you but im sure they'll get it sorted as it'd be a nightmare if not!

 

[trude42]

I was responding to a query, no dramas, but it's weird that the next match is showing as Newcastle, when we have Villa on Weds? Has anyone got the Villa Game in their wallet? If not, will the Newcastle ticket work on Wednesday? Clarity would shut all these questions down.

Yep got our villa tickets remove old pass clicked updates on/off and sorted

 

[Balli001]

Yep got our villa tickets remove old pass clicked updates on/off and sorted

No mine says newcastle

 

[Balli001]

Had it confirmed by ticket office that a person can only be nominated by one supporter. Therefore if 3 of you sit together you cant all select the same person to transfer the ticket to. Utterly ridiculous ruling.

 

[OldBedrocker]

Had it confirmed by ticket office that a person can only be nominated by one supporter. Therefore if 3 of you sit together you cant all select the same person to transfer the ticket to. Utterly ridiculous ruling.

Utter joke isn’t who comes up with this bullshit.

 

[OldBedrocker]

Is there anyway to ask for an explanation of why?

 

[coop]

The four of us who sit together are away for the Newcastle game been trying to forward the tickets won't go through been to ticket office this morning they said they've had a few people who can't forward there's try again tomorrow and if it doesn't work email us.Why didn't they just sort it out when I was in there.

 

[Ccfcfollower]

The four of us who sit together are away for the Newcastle game been trying to forward the tickets won't go through been to ticket office this morning they said they've had a few people who can't forward there's try again tomorrow and if it doesn't work email us.Why didn't they just sort it out when I was in there.

I have same problem and get red box like you.
Been told ticketmaster working on it and try tomorrow

 

[JAM See]

I have same problem and get red box like you.
Been told ticketmaster working on it and try tomorrow

Any update on this?

I'm away for the Newcastle game but am holding fire on pressing the forward button.

 

[Ccfcfollower]

Any update on this?

I'm away for the Newcastle game but am holding fire on pressing the forward button.

I tried again today and had the same problem. I was going to try again tomorrow and if it still fails contact, ticket office.

 

[coop]

I tried again today and had the same problem. I was going to try again tomorrow and if it still fails contact, ticket office.

I've been down and they are saying ticketmaster have been informed but nothing has been done so far.