Ticket Forwarding

[coop]

Just tried agin for my mate been more than 24 hours still not working fucking joke of a system.

 

[GaryJones]

Give up - the system is screwed!

 

[GaryJones]

I’ve just left a Trustpilot 2 star review - the more fans that do that the better - someone might pay attention and sort this shit show of a ticket forwarding system out!
I’m not holding my breath though.

 

[KarmicChris]

It’s obvious the club are not happy with ticket forwarding.
It was a reluctant afterthought, forced on them by complaining fans.
Then they rushed through a needlessly complicated formula for doing it.
Can fair see Doug weeping into his wallet, every time a ticket is forwarded.

I don’t thibk it was, remember there was no ticket exchange for the Hull game either. That hasn’t been implemented based on complaints. It does seem crazy it’s all a bit last-minute.

Digital ticketing should’ve been in place for the 2x friendlies. They are the perfect opportunity to test things like this. If you have someone in your network, you should just be able to forward to them.

I don’t really see the need for this nominating only 5. You have to forward to someone without a season ticket anyway, limit how many times you can transfer fine. But still just select from your network?

 

[Old Warwickshire lad]

There was no ticket forwarding for the Hull game, because they had no intention of allowing one.
It was only complaints and empty seats, that made them rush one through.

 

[tskezz]

I’ve just left a Trustpilot 2 star review - the more fans that do that the better - someone might pay attention and sort this shit show of a ticket forwarding system out!
I’m not holding my breath though.

I always check trustpilot before supporting the club I support.

 

[AJB1983]

forwarded my dads to my Mrs earlier. No issues. Was easy.
Go into manage tickets for this game, select the one you want to forward, select forward to friend. Choose which friend from network. Go to basket, Submit etc like you’re buying a ticket.
Then your friend has to login and accept it from their notifications. They then get the email with ticket.

 

[KarmicChris]

Apparently 24 hours to be authorised - try again tomorrow and should work!

So we’ve waited 24+ hrs and still seeing the same error.

1 person says don’t use Forward to a Friend, 1 says they used it and it works

Do we know if it 100% applied to Premier League Package? When I went on my Wife’s account it said the Nominated Supporters options was available to GA( General Admission?) Season Tickets

 

[coop]

forwarded my dads to my Mrs earlier. No issues. Was easy.
Go into manage tickets for this game, select the one you want to forward, select forward to friend. Choose which friend from network. Go to basket, Submit etc like you’re buying a ticket.
Then your friend has to login and accept it from their notifications. They then get the email with ticket.

It is easy as i have do it a few times the issue is having the same person a few people's network.

 

[Bertola]

I have my season ticket and one of my kids season tickets on my phone. My wife is going to the Newcastle game and I was able to transfer her my ticket. However it was impossible to also transfer the kids. Ticket office said the only way is for her to get to the ticket office prior to ko and get a paper ticket for the lad.

As we have to travel a way to coventry each match after work the evening games we only get to just before ko so she will now probably miss the start unfortunately.

Remove your kids ST from your phone, and send over the email wityh the download link to your wife, and she can download it. After the game, remove it from her phone and re-download it on yours.

It's an absolute faff, but i was in the same situation as you for the Brighton game and did the same. His ST was updated with the Villa game, and it worked fine for that once I'd re-downloaded it

 

[Bertola]

So we’ve waited 24+ hrs and still seeing the same error.

1 person says don’t use Forward to a Friend, 1 says they used it and it works

Do we know if it 100% applied to Premier League Package? When I went on my Wife’s account it said the Nominated Supporters options was available to GA( General Admission?) Season Tickets

I'm confused by the advice to not use forward to a friend? How else are you supposed to forward it?

 

[jmorr]

I had waited more than 24hrs to forward 2 tickets, but the 24 hrs were over the weekend. I’ve just tried again and it’s all working so I suspect the 24hrs wait is over working days.

 

[coop]

Mine all done now but I have been emailing the ticket office.

 

[GaryJones]

I had waited more than 24hrs to forward 2 tickets, but the 24 hrs were over the weekend. I’ve just tried again and it’s all working so I suspect the 24hrs wait is over working days.

Same for me.
Painful but worked out in the end!