season ticket sales (20 Viewers)

skybluericoh · 2025-06-06T07:14:51+0100

Just tried renewing not charging the £8 but for some reason my payment not going through, been using the card for years, not even close to the limit don’t want to use another as I want my miles!!!!

phoned card issuer, they say contact the merchant, ticket master say issue with payment method, check detail and contact issuer. Why can’t we just go back to queues and real people?

skybluericoh · 2025-06-06T07:54:35+0100

Tried a computer instead of my phone and it worked- no booking fee
get in quickly before they fix it!!

Alex1987 · 2025-06-06T08:03:24+0100

600 on the waiting list.

I reckon we'll see 15k renewals by the end of the weekend

edgy · 2025-06-06T08:10:58+0100

I want my booking fees back. @Sky Blue Pete get on the blower.

Sky Blue 1987 · 2025-06-06T08:12:01+0100

I paid almost £30 in booking fees last week

edgy · 2025-06-06T08:19:08+0100

Sky Blue 1987 said:
I paid almost £30 in booking fees last week

Same. Wouldn't be an big issue to me, if the booking fee wasn't so ridiculous in the first place.

mmttww · 2025-06-06T08:27:14+0100

#NOBFM

shmmeee · 2025-06-06T08:48:53+0100

Can we raise it again @Sky Blue Pete ?

There’s two issues here:

- Ticket master sucks floppy donkey dick. But I totally get they’re the only horse in town
- The clubs messaging makes their choice of ticketmaster feel like a rip off. If I was charged £448 I would feel less ripped off than being charged £440+8 because the 8 is an absolute rip off and I know it. If you want to stick with TicketMaster just eat the cost of your suppliers. You don’t put hotdogs up as £5+£3 stadium licensing fee. I’m not sure why they do it at all really unless they have to show it because of ticketmaster regulations/technical set up.

robbiethemole · 2025-06-06T09:11:05+0100

Cost me an extra £48 last week for 6 tickets! That’s a rip off by Ticketmaster when it was only a quid each last year

Covcraig@bury · 2025-06-06T09:22:11+0100

mmttww said:
#NOBFM

SkyBlueCharlie9 · 2025-06-06T09:35:00+0100

Any advice on best 0% credit card for 12 months would be welcome.
I need it well before 19th June though which could be a barrier!

Sky Blue 1987 · 2025-06-06T09:39:27+0100

SkyBlueCharlie9 said:
Any advice on best 0% credit card for 12 months would be welcome.
I need it well before 19th June though which could be a barrier!

Have you got the free credit score memberships like Clearscore and Credit Karma, these have good comparison options and show you whether you will be accepted before applying

ajsccfc · 2025-06-06T09:40:10+0100

SkyBlueCharlie9 said:
Any advice on best 0% credit card for 12 months would be welcome.
I need it well before 19th June though which could be a barrier!

I always find Martin Lewis a handy go-to for things like this https://www.moneysavingexpert.com/credit-cards/best-0-credit-cards/

torchomatic · 2025-06-06T09:47:31+0100

Sky Blue 1987 said:
Have you got the free credit score memberships like Clearscore and Credit Karma, these have good comparison options and show you whether you will be accepted before applying

Yeah, I got a Lloyds one through CK a couple of weeks back in readiness for ST sales. 21 months 0% on purchases so will cover next year's ST too.

ajsccfc · 2025-06-06T09:52:03+0100

Renewed now, was going to later in the month but thanks to everyone pointing out the absence of handling fee now's the time

JimmyHillsbeard · 2025-06-06T09:56:59+0100

Evo1883 said:
West ham i believe had a 94% retention last year .. so i cant see why we'd only have 80%

They won a European trophy and I believe ST holders for next season were part of a priority purchase scheme for Euro games. All of which might have encouraged retention.

Sky Blue 1987 · 2025-06-06T09:57:31+0100

Maybe the £15 million in new shares is to refund everyone's ticketmaster fees

play_in_skyblue_stripes · 2025-06-06T10:20:05+0100

skybluericoh said:
Just tried renewing not charging the £8 but for some reason my payment not going through, been using the card for years, not even close to the limit don’t want to use another as I want my miles!!!!

phoned card issuer, they say contact the merchant, ticket master say issue with payment method, check detail and contact issuer. Why can’t we just go back to queues and real people?

A surprising view perhaps from me as whole career long IT person, I agree with your last sentence entirely.

IT has three main purposes but there are others
1) make like easier for people
2) make cost saving for organisations
3) to allow things to be done not possible through other means

1) definitely the opposite is happening these days
2) definitely happening but at the cost of wasting so much time for people
3) still true

chiefdave · 2025-06-06T10:46:48+0100

skybluericoh said:
Just tried renewing not charging the £8 but for some reason my payment not going through, been using the card for years, not even close to the limit don’t want to use another as I want my miles!!!!

phoned card issuer, they say contact the merchant, ticket master say issue with payment method, check detail and contact issuer. Why can’t we just go back to queues and real people?

phone the card company again they need to give you more info. if they can't see any sign of an attempt to make payment its a ticketmaster problem and frankly you've got fuck all chance of them sorting a problem like that, you'd be better off speaking to the ticket office who might be able to take payment on a card machine.

If they can see the payment attempt they should be able to tell you why its being declined but, assuming you have the funds, the only reason that would really happen is its being flagged as fraud which is an issue on their side.

North York’s Blue · 2025-06-06T12:35:13+0100

robbiethemole said:
Cost me an extra £48 last week for 6 tickets! That’s a rip off by Ticketmaster when it was only a quid each last year

It was £8 last year as well

robbiethemole · 2025-06-06T12:48:42+0100

North York’s Blue said:
It was £8 last year as well

oh, was it? my mistake then

joemercersaces · 2025-06-06T13:36:06+0100

BananaFlats said:
I've ordered a new 0% credit card, waiting for that to arrive before renewing

Same here, another 3 renewals in a day or two

Sky Blue Pete · 2025-06-06T15:26:26+0100

Have asked the club what is going on

rob9872 · 2025-06-06T15:30:00+0100

I said the same last year, but I really don't see any upside. 24k x £8 = £192k!! I dont think any of us would mind if it was either going to the club or employing some local kids, but as most of this is in a short one month window, we could easily install some hardware that could cope for that value, especially as most of us are keeping our cards from last year, it's literally printing money. Pay once and it's there for future seasons too.

Saddlebrains · 2025-06-06T16:28:46+0100

Sky Blue Pete said:
Have asked the club what is going on

All seriousness shouldn't those who paid the £8 have it returned in form of Store voucher or something??

Bit unfair that say a family of 4 have paid £32 more for no reason

chiefdave · 2025-06-06T17:13:24+0100

Saddlebrains said:
All seriousness shouldn't those who paid the £8 have it returned in form of Store voucher or something??

Bit unfair that say a family of 4 have paid £32 more for no reason

More chance of those that haven't paid getting a bill

David O'Day · 2025-06-06T17:18:53+0100

chiefdave said:
More chance of those that haven't paid getting a bill

we can think of who haven't dished out the 8 quid as lesser fans, like the ricoh return phase 2 mob

ceetee · 2025-06-06T17:24:12+0100

David O'Day said:
we can think of who haven't dished out the 8 quid as lesser fans, like the ricoh return phase 2 mob

Bloody hell. I expected to pay the £8 because that was a clearly stated condition of purchase, but the system just plain dumb didn't charge me. What was I to do? Refuse to buy the the ticket

David O'Day · 2025-06-06T17:26:32+0100

ceetee said:
Bloody hell. I expected to pay the £8 because that was a clearly stated condition of purchase, but the system just plain dumb didn't charge me. What was I to do? Refuse to buy the the ticket

fair enough, just accept your status

let's hope they send out new "fee dodger" season ticket cards. maybe ones with Sky Blue Sam crying?

ceetee · 2025-06-06T17:29:31+0100

David O'Day said:
fair enough, just accept your status

let's hope they send out new "fee dodger" season ticket cards. maybe ones with Sky Blue Sam crying?

It's not the club that's loosing, it's Ticketmaster

wingy · 2025-06-06T17:37:22+0100

ceetee said:
It's not the club that's loosing, it's Ticketmaster

All good then!

Sky Blue Pete · 2025-06-06T18:06:25+0100

Saddlebrains said:
All seriousness shouldn't those who paid the £8 have it returned in form of Store voucher or something??

Bit unfair that say a family of 4 have paid £32 more for no reason

Most senior people are away

We'll_live_and_die · 2025-06-06T18:11:06+0100

SkyBlueCharlie9 said:
Any advice on best 0% credit card for 12 months would be welcome.
I need it well before 19th June though which could be a barrier!

I just got m and s 24months 0%

skybluericoh · 2025-06-06T19:46:55+0100

chiefdave said:
More chance of those that haven't paid getting a bill

That’s what I thought not seen any email asking for it just the one stating zero fee

skybluericoh · 2025-06-06T19:48:52+0100

I’ll donate the £8 to the season ticket fund as soon as I know I’m Scot free

season ticket sales (20 Viewers)

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