W
westcountry_skyblue
Guest
Anyone know where to pick online tickets from?
Fair enough, was there many like yourself not from Coventry I assume but going to a lot of matches?
If you've bought a 6 or 12 match package you have the choice of either selecting a particular seat before match day or if you prefer you could just hand in the voucher at the turnstile and find a vacant seat to sit in. That's where the problem of sitting in someone else's seat can occur.
Every game I went to with a match pack last season I was given a ticket with a seat number.If you've bought a 6 or 12 match package you have the choice of either selecting a particular seat before match day or if you prefer you could just hand in the voucher at the turnstile and find a vacant seat to sit in. That's where the problem of sitting in someone else's seat can occur.
Every game I went to with a match pack last season I was given a ticket with a seat number.
Although I have a season ticketI went to buy a ticket for someone else before the Wigan game . Shocking customer service 1Till working and 2 others staff flaffing about behind the counter putting kids shirts on hangers. 15 /20 minutes in the queue with 4/5 people ahead of me
Absolutely clueless customer focus
That's the thing, there's nothing they can do is thereThe problem there is the two other staff who are flaffing about were probably justsports employees and can't sell tickets.
Got my pkt yesterday. It was made very clear to me that if I wanted to select a particular seat then I could so long as it was obviously still vacant and if it was done prior to match day. Alternatively I could just turn up with one of the vouchers and take pot-luck with a seat. Seems a crazy option to me and as you are very likely to be sitting in someone's ST seat. I'll pre select my seat to be sure of where I'm sitting.Every game I went to with a match pack last season I was given a ticket with a seat number.
Got my pkt yesterday. It was made very clear to me that if I wanted to select a particular seat then I could so long as it was obviously still vacant and if it was done prior to match day. Alternatively I could just turn up with one of the vouchers and take pot-luck with a seat. Seems a crazy option to me and as you are very likely to be sitting in someone's ST seat. I'll pre select my seat to be sure of where I'm sitting.
The club are also having an upgrade to the ticket system aren't they in the next month or so?
no match day tickets at arena park. its pure idiocy from the club
Let's be honest Nick this should be sorted now. What I would do is re-open behind the goal block by block for pay on the day walk-ups only
I've always had ST's before so this is a new system for me. What you're saying makes sense but that wasn't the way it was explained to me yesterday. Just a reply to my questions and a receipt. Oh and my membership card should come through in about .......................4 weeks!!!!By pot luck it means a random ticket handed to you when you go in with a seat number on.
They won't have printed tickets with Season Ticker holders seats on.
I had to move a couple of times last year but that was my own fault for not actually sitting in the seat on the ticket!
That is why they are encouraging people to buy season tickets. Only problem is many fans would not commit to pay out £250 unless they are happy with the performance on the pitch and/or there is a flexible payment plan in place
It is very expensive for the club to set up a separate ticketing function or they would do it
My solution. Offer season tickets at the reduced level (pro rate for home games left ) for next two weeks. I bet they would sell another 1,500 season tickets
Might not be the clubs decision?? They dont run the shop do they.....
Club want to get the online purchases maximised, something i do (haven't bought a ticket from the ticket office for about 5 seasons) Once the IOS issue has been resolved, it wouldnt surprise me if they have some one near the shop on match days with an ipad registering and sorting the tickets out online..... Im guessing if they had this in place from beginning of July we may have sold more season tickets as it would have took a few mins rather than an hr!
You can make that offer of course but it's not the answer. How 'expensive' can it be to have a decent ticketing system in place ? There are many reasons people want to buy tickets for matches as they arise, some are just sceptics like me of course but others have work commitments, childcare situations, caring duties, distance to travel, travel plans, education, expenditure restrictions etc etc
The club need to make it as easy, cheap and painless as possible for fans to just rock up and get in !
I've always had ST's before so this is a new system for me. What you're saying makes sense but that wasn't the way it was explained to me yesterday. Just a reply to my questions and a receipt. Oh and my membership card should come through in about .......................4 weeks!!!!
if they dont run shop and thats reason for this then its still idiocy isnt it?
You can make that offer of course but it's not the answer. How 'expensive' can it be to have a decent ticketing system in place ? There are many reasons people want to buy tickets for matches as they arise, some are just sceptics like me of course but others have work commitments, childcare situations, caring duties, distance to travel, travel plans, education, expenditure restrictions etc etc
The club need to make it as easy, cheap and painless as possible for fans to just rock up and get in !
Easy, cheap and painless to buy on the gate - just don't turn up with 5 minutes until kick-off.
Indeed.
Although as for how expensive for a ticketing system? Where I work is somewhat smaller scale and we looked into it. The short and sweet answer as to how expensive it would be is indeed 'very'!
I dont think so its a retail outlet at the end of the day Just Sport will want to sell the products they are providing to the club.... IMO tickets on match day should be sold at the ticket office at the ricoh all day rather than from 5 onwards, but the landlords probably have there own ideas......
I've no idea on cost but we had it all in place before they ripped it all out and chucked it into a couple of wagons bound for Bayton Rd !
The club may not be happy with the system but the problems seem to be of their own making. We went to the shop to get our tickets for Wigan (6 game package) a couple of weeks before the game and the process was painfully slow. Yes, there are staff standing around but only one ticket terminal which is ridiculous.As it's not the club's shop (its JustSport), it won't be their decision. Bet the club aren't too happy about it- for all the reasons everyone has said
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