Phone/tablet broadband problem

Discussion in 'Technical Support / Computing / Gaming' started by Otis, Feb 1, 2019.

  1. Otis

    Otis Well-Known Member

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    That last post took 30 seconds before it uploaded to SBT.
     
  2. vow

    vow Well-Known Member

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    Are you using Google Chrome as your Browser, Otis?

    And are your family using different browsers on thier Windows/Android/iPhone devices?
     
    Last edited: Feb 3, 2019
  3. Otis

    Otis Well-Known Member

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    I use Chrome. Think the missus uses Firefox.
     
  4. Otis

    Otis Well-Known Member

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    The tablet is a Fire tablet, so that uses Silk.
     
  5. Otis

    Otis Well-Known Member

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    Missus says she just always uses the Google search tab.
     
  6. vow

    vow Well-Known Member

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  7. Otis

    Otis Well-Known Member

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    Lovely. Will try that. Cheers.

    You can install another browser on a Fire tablet, yes.

    Does it help if everyone is on the same browser? Or is the reverse the case?
     
  8. vow

    vow Well-Known Member

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    No, makes no difference if y'all on the same browser.
     
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  9. Otis

    Otis Well-Known Member

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    Done everything but for the last option.

    Will see if that works

    Thanks so much for the help and it spares me from nailing the dog to the headboard.
     
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  10. vow

    vow Well-Known Member

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    You're welcome Otis, but that's no way to talk about the wife, m8...
     
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  11. Otis

    Otis Well-Known Member

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    She's more of a she-cat.
     
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  12. vow

    vow Well-Known Member

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    Hows the internet problem, Otis?
     
  13. Otis

    Otis Well-Known Member

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    Okay at the mo.

    Playing around between Firefox and Chrome too to see if that makes a difference.

    Cheers.
     
  14. vow

    vow Well-Known Member

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    Did the problem re-appear, Otis or has it been ok?
     
  15. Otis

    Otis Well-Known Member

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    Still the same. :(

    Going to contact Virgin.
     
  16. dutchman

    dutchman Well-Known Member

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    Have you tried manually changing wifi channel? It worked for me.
     
  17. Sick Boy

    Sick Boy Well-Known Member

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    We had this after moving about 9 months ago (and given a new router) so I ended up phoning them up and threatening to leave, they sent me a new router and gave us some credit and the problem never occurred again.
     
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