Worst part was I phoned them to ask about their renewal quote and they said it was the best they could offer. I told them I've found better quotes online, and they said 'out of interest, can you tell us who beat our quote?'
'You'
Sonofabitch. Hastings tried to screw me over by giving me a renewal that was an increase on last year's insurance. I cancelled it and then found a much better price online - it was Hastings.