Safety at Sports Grounds Enforcement Policy – Coventry City Council
Safety at Sports Grounds Enforcement Policywww.coventry.gov.uk
SAG need to reread their own guidance.
Targeted – By adopting a risk-based system for prioritising regulatory action the Council aims to make sure, through targeting, that the direction of regulatory effort takes into account the level of risk and ensure action will be targeted at those situations that give rise to the more serious risks or the least well controlled risks.
Transparency– The Council will be open about how we set about our work and will provide information and advice in plain language. We will ensure we help those we regulate to understand the standards expected from them and the standards that they should expect from the Local Authority.
Regarding the away end, there are barriers to shut off each block between home and away, there's about 7 or 8 I think, so the away capacity can be customised to whatever capacity is needed.
The process is pretty much sorted and very easy isn’t itThe whole thing comes across as not planned out. This should have all been prepared for and ready to go the second the final whistle blew on Monday.
it gives the impression there was no plan in place and they had a meeting the following morning to quickly put things into place
Could you imagine if everything went smoothly with our club. We would have nothing to talk/moan about !
I thought the idea behind the internet these days was that software applications are sufficiently intuitive that such guidance is completely unnecessary
Could you imagine if everything went smoothly with our club. We would have nothing to talk/moan about !
Client reference
Supporter Number
Membership code
ALL THE SAME THING
I heard someone Queued up for hours yesterday, got to the front and got turned away…..he only wanted a Birmingham Senior Cup final ticketI've heard people who bought tickets online yesterday have somehow ended up with a freebie for the Wasps derby with Leicester in 2019
Roll out the roller, roll out the roller tonight
In the end if you want to sell something you’d hope it would be made as easy as possible for your punters, whatever their idiosyncracies. This ain’t that!I mean, the club haven't covered themselves in glory here, but the amount of fans that can't use a computer really doesn't make us much better! I get that there are issues with some to do with older age or slightly confusing instructions being given out, but seeing the queues at the stadium the size they were, and the amount of repeat questions being asked is mental... I hope everyone gets a ticket that wants one of course, but it does make me laugh!
Here’s the flow people want:
- Go to CCFC.co.uk
- Click buy tickets
- Select game
- Select seats/ticket types, if you click on your own seat or one in your network it just adds it or gives a pop up explaining why not
- checkout/login using email address used for iFollow/CCFC.co.uk
Have notifications if you want but clearly the majority of users expect to be able to select from the map like they normally do. I’d default any network member to manage permissions as well.
Pretty much what I did apart from logging in with customer number.
It did give errors saying why it couldn't add things for particular people too (wrong age etc etc)
I couldn’t select my own seat from the map. I had to have already linked the others and then requested management permissions and then had to buy through the notification drop-down.
Conspriacy: Nick is hacking the CCFC servers to boost SBT traffic
Ah, yeah the network / permissions would already have to be set.
The club should have put an email / tweet etc out in advance telling people to get everything linked up ready and how to do it.
So season ticket deadline 4 pm. General sale 8pm. What's happening in between ?
How can you remember that level of detail from something 60 years ago?
It’s not bad is it?In the end if you want to sell something you’d hope it would be made as easy as possible for your punters, whatever their idiosyncracies. This ain’t that!
Conspriacy: Nick is hacking the CCFC servers to boost SBT traffic
Well, stewards are responsible for things in the ground and police outside. Unless stewards can't cope and then they have to request police assistance. Clubs insisted on this years ago to reduce the cost of matchday policing .So the police liaison officer is telling porkies?
So looking at this recent pic, the concourse barrier must be between 11 & 10. So realistically, we could only have 13 and 12 opened up.
View attachment 29499
That barrier is killing us.
It’s not bad is it?
we could just have you can only buy your own ticket but system allows us to have networks to buy others at the same time
Add to that biggest game in 20 years
1 week to sell
Id give the club 6.5 out of 10 but I’d want to know what are the issues with the system and whether they could have trialled what they wanted to do or spoken to Sunderland or middlesborough who have recent experience
Lots of questions
Many people like me went on the website and 2 minutes later had added our tickets for Sunday to our season ticket cards 2 mins later
Good, but again, why not already have that. How long have we been with ticketmaster now?
So season ticket deadline 4 pm. General sale 8pm. What's happening in between ?
Exactly that, The club has an obligation to ensure spectator safety, and not oversell tickets.
Everything else is simply advice as far as I'm aware.
So if the Police say "we don't want you to open block 13", what are they going to do about it if we did? Nothing because the club is legally entitled to open it.
Would make sense. That way, if rival sets of fans come armed with oxy-acetylene cutters and get through the barriers, they will still have to contend with the 20 yards of dense barbed wire and tank traps in no man's land.I wonder if the insist on one section (ie two shutters) being closed for concourse segregation?
Could you imagine if everything went smoothly with our club. We would have nothing to talk/moan about !
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