The Club Shop - What it Needs! (1 Viewer)

Nick said:

• It needs more kids stuff, I wanted to get a sky blue sam t shirt or something for my daughter but there was nothing at all other than match shirts. There are coats and stuff but nothing fun that a kid would want to wear. When I was a kid I was always decked out in CCFC stuff whether it was a kit or just a random polo shirt with the badge on, there is nothing at all.

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coop said:

I alao think they are missing out on money by not having a ahop at the ground on match days.The shop used to be heaving on match
Day's

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Nick said:

I am not sure who the manager is, there was the fella (Tynan) is it who was lurking about so was fully aware of the situation and that there were 2 people stood doing nothing and 1 stacked. Surely even the staff should have the sense to do it?

I probably wouldn't go in on the way to the game, although the next idea would be.

• If people have pre ordered and paid for the ticket all that needs to happen is them to be handed to the customer. Have them in a draw by the 2 women stood doing nothing, then there is no queue and people can walk up and say "My name is Dave, I am here to collect a ticket", then can look in the draw (if they get really clever they could put them in alphabetical order) and hand them over.

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Nick said:

Just been down to pick up tickets, I wasn't there for long but can see it is going to get busy.

I think it needs:

• There were 2 people on the tills for buying shirts etc and 1 person doing the tickets, who is the manager of the store to turn round and say to one of them to get on the ticket desk and help out to clear the queue. It is common sense.
• It needs to have a separate sales and customer services, the sales literally took less than 2 minutes for me to sort and get one for Tuesday. However there were some people in there who wanted to move their season ticket seat or something that took a bit longer. I am no retail specialist but when you go to Argos or Tesco it is always seperate. If the woman selling tickets was to have a bell like they have in Tesco when they need help, one of the 2 who were stood doing nothing at all could have come to help out to get the queue down.
• It still needs to automated machines where you go in on a touchscreen and order tickets and it prints them, the same as they have in Argos.
• It needs more kids stuff, I wanted to get a sky blue sam t shirt or something for my daughter but there was nothing at all other than match shirts. There are coats and stuff but nothing fun that a kid would want to wear. When I was a kid I was always decked out in CCFC stuff whether it was a kit or just a random polo shirt with the badge on, there is nothing at all.

They should also ban moany old men from the store, the sort that say "ah" after every sentence 100 times until people agree with it to get them to shut up. ay?

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ricohroar said:

For a club so concerned about pie and beer money, they don't seem too worried about merchandise where the biggest profits can be made? No shop on match day must be losing lots of dosh....

On a slightly different note, why when you go in any sports shop they sell Brum, Villa, Leicester Man U Liverpool Chelsea kits?? Not one city top anywhere in the world other than the Gallacher retail park??? And they wonder why kids go around in other teams strips?

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ricohroar said:

For a club so concerned about pie and beer money, they don't seem too worried about merchandise where the biggest profits can be made? No shop on match day must be losing lots of dosh....

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CraigSBA said:

Dont know why but i have always imagined a coventry sports superstore , selling tickets , clothing , retro gear all the other usual malarky , of all the sports teams in coventry .

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