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Stewards - issue - advice re contact (1 Viewer)

  • Thread starter shepardo01
  • Start date Dec 30, 2021
Forums New posts

shepardo01

Well-Known Member
  • Dec 30, 2021
  • #1
Bit of advice please folks;

Bit of an issue after the game tonight involving the stewards (orange jackets) on entrance to car-park B and their total lack of empathy and common sense, which really upset my 72 year old disabled father tonight. (Without going into too much detail)

Is it worth a complaint and does anyone have an idea of where to direct this to?

Thanks for any possible information given.
 

Frankly_Mr_Shankly

Well-Known Member
  • Dec 30, 2021
  • #2
Tim fisher
 

AStonesThrow

Well-Known Member
  • Dec 30, 2021
  • #3
I would say either
customer.service@ccfc.co.uk
Or
hospitality@ccfc.co.uk
Could be worth an email.

if not, could be worth finding the company overseeing the stewards and giving them an email
 
Reactions: shepardo01 and clint van damme

AStonesThrow

Well-Known Member
  • Dec 30, 2021
  • #4
shepardo01 said:
Bit of advice please folks;

Bit of an issue after the game tonight involving the stewards (orange jackets) on entrance to car-park B and their total lack of empathy and common sense, which really upset my 72 year old disabled father tonight. (Without going into too much detail)

Is it worth a complaint and does anyone have an idea of where to direct this to?

Thanks for any possible information given.
Click to expand...
Also might be worth getting on LinkedIn and messaging Nicki Rose, she’s the safety officer for Cov, can send you the link to her profile if needed
 
Reactions: shepardo01 and clint van damme

rob9872

Well-Known Member
  • Dec 30, 2021
  • #5
Did you get his number? Had an issue previously but without that they weren't interested.

Ours was my daughter took perfume in. They saw it on checking bag, let her in, then came half way around the concourse to confiscate it. Said he'd be same place after the game, never seen him again! Daughter understandably peed off. In fairness she shouldn't have taken it, although clearly wasn't a genuine threat, but if they'd said no outside, I'd have nipped it back to the car.
 
Reactions: christonabike, shepardo01 and Otis

shepardo01

Well-Known Member
  • Dec 30, 2021
  • #6
AStonesThrow said:
Also might be worth getting on LinkedIn and messaging Nicki Rose, she’s the safety officer for Cov, can send you the link to her profile if needed
Click to expand...
Really appreciate your replies AST, thank you.

I'm not on LinkedIn- could I still access a profile on that??

Incidentally, has she got red hair? As a female, who was supposedly a senior steward, was part of the issue last night.
 

chiefdave

Well-Known Member
  • Dec 30, 2021
  • #7
shepardo01 said:
Bit of advice please folks;

Bit of an issue after the game tonight involving the stewards (orange jackets) on entrance to car-park B and their total lack of empathy and common sense, which really upset my 72 year old disabled father tonight. (Without going into too much detail)

Is it worth a complaint and does anyone have an idea of where to direct this to?

Thanks for any possible information given.
Click to expand...
It should be something that is taken seriously if you report it but given how regularly issues occur and nothing happens I doubt you'll get very far.
 

shepardo01

Well-Known Member
  • Dec 30, 2021
  • #8
chiefdave said:
It should be something that is taken seriously if you report it but given how regularly issues occur and nothing happens I doubt you'll get very far.
Click to expand...
That is exactly what I was thinking CD.
Although I don't want what happened last night happening to my dad again.
(There were also other people affected by this too)
 
Last edited: Dec 30, 2021
Reactions: Sky Blue Harry H

AStonesThrow

Well-Known Member
  • Dec 30, 2021
  • #9
shepardo01 said:
Really appreciate your replies AST, thank you.

I'm not on LinkedIn- could I still access a profile on that??

Incidentally, has she got red hair? As a female, who was supposedly a senior steward, was part of the issue last night.
Click to expand...
You can still access the profile but can’t contact her or anything without having a profile yourself.
As far as I’m aware she’s blonde, although could have dyed it I suppose
 

shepardo01

Well-Known Member
  • Dec 30, 2021
  • #10
AStonesThrow said:
You can still access the profile but can’t contact her or anything without having a profile yourself.
As far as I’m aware she’s blonde, although could have dyed it I suppose
Click to expand...
Cheers again AST - are you able to access a contact and DM me, or does it not work like that?

Thanks for your input on this.
 

AStonesThrow

Well-Known Member
  • Dec 30, 2021
  • #11
shepardo01 said:
Cheers again AST - are you able to access a contact and DM me, or does it not work like that?

Thanks for your input on this.
Click to expand...
No problem mate. I’m not at home atm but as soon as I get back I’ll have a proper look and try find some contact details if possible and DM you
 
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