Are the the biggest bunch of cowboys going or what.
Tried to cancel in early March, pre covid awareness. They of course upgraded and reduced bill, a new sky q box. Since then no engineer not their fault. I've had 2 round now, neither has managed to install sky q so I'm still without a sky box and have been since March.
You can't call them, can't email them them, can't text them, can't write to them. Just been on hold for 45 mins, nothing so hung up. Honestly they are a fucking horrible company. How do I proceed from here? I'm paying 59 a month for something I they can't physically install
Had the same issue with them, had got them booked in for mid march but move didn't take place until end of April. They didn't come out until last week. Appreciate covid etc but it really is piss poor.It must be you mate. I moved into a new build on Friday 13th March. They paused Sky sports for me. Booked an engineer easy, 1st attempt April 4th can’t install due to CV19, gave me NowTV free of charge for 3 months.
Re booked for early May, still couldn’t access property, got re booked for last week. Came last week, installed it, free new box and they have credited my account for every month since March
You booked it or they did?It must be you mate. I moved into a new build on Friday 13th March. They paused Sky sports for me. Booked an engineer easy, 1st attempt April 4th can’t install due to CV19, gave me NowTV free of charge for 3 months.
Re booked for early May, still couldn’t access property, got re booked for last week. Came last week, installed it, free new box and they have credited my account for every month since March
Sack them off then, I did years ago, I still manage to watch just as much live football via now TV and bt for less than half that price.Are the the biggest bunch of cowboys going or what.
Tried to cancel in early March, pre covid awareness. They of course upgraded and reduced bill, a new sky q box. Since then no engineer not their fault. I've had 2 round now, neither has managed to install sky q so I'm still without a sky box and have been since March.
You can't call them, can't email them them, can't text them, can't write to them. Just been on hold for 45 mins, nothing so hung up. Honestly they are a fucking horrible company. How do I proceed from here? I'm paying 59 a month for something I they can't physically install
You booked it or they did?
I've had 2 engineers come. Both unable to install, now sat waiting for a third but it's a joke. Paying for a service for 3 months they literally told me they can't installfirst time booked it before I moved. Then they just kept re booking it for me.
You should definitely get a credit from them if you haven't had the service. Just a matter of getting through to someone.I've had 2 engineers come. Both unable to install, now sat waiting for a third but it's a joke. Paying for a service for 3 months they literally told me they can't install
Had the same issue with them, had got them booked in for mid march but move didn't take place until end of April. They didn't come out until last week. Appreciate covid etc but it really is piss poor.
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What are you trying to get done?the builddinng management won't make this change for sky q
Surprised you've got sky as you are so vocal about a dislike of the premier league and they money involved. Yet here you are contributing to the downfall of football. Tut tut.
I had sky when I lived with my mates about 9 years ago. When we moved we cancelled it but it turned out we were still paying for a phone line for the next 4 years. Never bothered to check so our fault really. But I'll never go with them again. Set up a new account with them in the same name, same account number, in the new house and the house after that but they kept the old charge quiet.
As for their internet. SHITE.
BT all the way for me never had a problem and recently got Full FTTP (Fibre to the premises) 300mb for now but will go up for £40 a month no phone line.
I know, my missus booked it in. I gave her a couple of right handers.
To be honest I just want out haha. They offered me sky q and 35 quid less a month to keep me in march and I buckled. The building now can't have sky q for whatever reason so I'm just wanting outWhat are you trying to get done?
Back doors probably.Early doors I hope.
Sounds like BS to me. If the building can get Sky it can get Sky Q, just need to upgrade the dscr (the box that allows you to run multiple flats off one dish). A Sky Q dscr will work with Sky Q boxes and older Sky boxes so no issue there.The building now can't have sky q for whatever reason so I'm just wanting out
Which one? BT-Sky or just fibre in general?The fibre broadband is rubbish, I'm finding that tethering my phone is more reliable
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Which one? BT-Sky or just fibre in general?
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