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New season ticket swipe cards (1 Viewer)

  • Thread starter SkyblueBri
  • Start date Sep 1, 2022
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SkyblueBri

Well-Known Member
  • Sep 1, 2022
  • #1
Have I missed some communication, me and my mate turned up last night with same swipe cards to sit where we always do only to get our cards rejected. When did they tell us new cards were being issued to everyone? Luckily we’d taken our receipts so after some arguments we got it. Anyone else have the same pry?
 

Nick

Administrator
  • Sep 1, 2022
  • #2
I think they have said all along they will be new cards?
 
Reactions: Bernie Rhodes Nose, SBbucks, Sky Blue Pete and 2 others

Saddlebrains

Well-Known Member
  • Sep 1, 2022
  • #3
They've literally said numerous times everyones recieving new tickets so this is on you
 
Reactions: Matt smith and SBbucks

SkyblueBri

Well-Known Member
  • Sep 1, 2022
  • #4
Saddlebrains said:
They've literally said numerous times everyones recieving new tickets so this is on you
Click to expand...
Well we don’t live in Coventry and we’ve not had any communication re new swipe cards
 

MalcSB

Well-Known Member
  • Sep 1, 2022
  • #5
SkyblueBri said:
Well we don’t live in Coventry and we’ve not had any communication re new swipe cards
Click to expand...
Did you receive new swipe cards?
 
S

Seaside-Skyblue

Well-Known Member
  • Sep 1, 2022
  • #6
Season Tickets - Coventry City

Hi mate, it was on the club's website as per link above when announcing season tickets. Did you receive it but just take the old one instead thinking it would be usable or did you not even receive one? If not definitely get in touch with club as they were all dispatched several weeks ago. Hope this helps.

Sent from my SM-A908B using Tapatalk
 

Grendel

Well-Known Member
  • Sep 1, 2022
  • #7
One of the issues is all correspondence is on social media and websites. If someone rarely or never uses it they wouldn’t know. I rarely look at the ccfc website myself tbh
 

Nick

Administrator
  • Sep 1, 2022
  • #8
Grendel said:
One of the issues is all correspondence is on social media and websites. If someone rarely or never uses it they wouldn’t know. I rarely look at the ccfc website myself tbh
Click to expand...

Or read emails?
 

Grendel

Well-Known Member
  • Sep 1, 2022
  • #9
Nick said:
Or read emails?
Click to expand...

Some people don’t and too be honest i don’t read many on my personal e mail as it’s swamped with junk according to my phone I have 13,195 unopened emails
 
Reactions: Sick Boy and mark82
D

djr8369

Well-Known Member
  • Sep 1, 2022
  • #10
Grendel said:
Some people don’t and too be honest i don’t read many on my personal e mail as it’s swamped with junk according to my phone I have 13,195 unopened emails
Click to expand...
Alright Mr Popular
 

Nick

Administrator
  • Sep 1, 2022
  • #11
So it's down to sending a letter to everybody or ringing them all up to tell them?

Just waiting to hear how it's Boddy's fault.
 
Reactions: GaryMabbuttsLeftKnee and SkyBlueMatt

Grendel

Well-Known Member
  • Sep 1, 2022
  • #12
djr8369 said:
Alright Mr Popular
Click to expand...

Mr disorganised more like
 
Reactions: Sick Boy

Grendel

Well-Known Member
  • Sep 1, 2022
  • #13
Nick said:
So it's down to sending a letter to everybody or ringing them all up to tell them?

Just waiting to hear how it's Boddy's fault.
Click to expand...

Well it’s clearly someone’s fault they didn’t have their ticket isn’t it?

Also as I would hope 99% have been issued they should have been individually told what to do and I assume they had tickets ready at the ground?
 

usskyblue

Well-Known Member
  • Sep 1, 2022
  • #14
And they’re off
 
Reactions: Earlsdon_Skyblue1

hill83

Well-Known Member
  • Sep 1, 2022
  • #15
Grendel said:
One of the issues is all correspondence is on social media and websites. If someone rarely or never uses it they wouldn’t know. I rarely look at the ccfc website myself tbh
Click to expand...
 
Reactions: Sky Blue Harry H, Bernie Rhodes Nose, AOM and 8 others

SkyblueBri

Well-Known Member
  • Sep 1, 2022
  • #16
Seaside-Skyblue said:
Season Tickets - Coventry City

Hi mate, it was on the club's website as per link above when announcing season tickets. Did you receive it but just take the old one instead thinking it would be usable or did you not even receive one? If not definitely get in touch with club as they were all dispatched several weeks ago. Hope this helps.

Sent from my SM-A908B using Tapatalk
Click to expand...
Thanks we’re old gits not on social anything and we didn’t receive any cards of any type I’ve now emailed the club
 
Reactions: Seaside-Skyblue

skybluepm2

Well-Known Member
  • Sep 1, 2022
  • #17
SkyblueBri said:
Thanks we’re old gits not on social anything and we didn’t receive any cards of any type I’ve now emailed the club
Click to expand...

did you actually manage to watch the game in the end? Envious if you didn’t.
 
Reactions: Bernie Rhodes Nose, Si80 and Grendel

Hobo

Well-Known Member
  • Sep 1, 2022
  • #18
djr8369 said:
Alright Mr Popular
Click to expand...

Popular with junk and spam.
 

Sky Blue Pete

Well-Known Member
  • Sep 1, 2022
  • #19
Nick said:
I think they have said all along they will be new cards?
Click to expand...
Keep these ones though - liked my new seats
 

WestEndAgro

Well-Known Member
  • Sep 1, 2022
  • #20
SkyblueBri said:
Thanks we’re old gits not on social anything and we didn’t receive any cards of any type I’ve now emailed the club
Click to expand...
Isn't this social media
 
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Liquid Gold

Well-Known Member
  • Sep 1, 2022
  • #21
Nick said:
So it's down to sending a letter to everybody or ringing them all up to tell them?

Just waiting to hear how it's Boddy's fault.
Click to expand...
To be fair they did send a letter to everybody.

They just happened to contain your new season card.
 

SkyblueBri

Well-Known Member
  • Sep 6, 2022
  • #22
Just got this from the club, so there’s not new cards for everyone!
Hi

I believe there were a few issues on the PNE game, we put this down to the turnstiles opening late and some of the scanners not scanning properly

We are asking anyone affected if you could get to the game a little earlier for WBA and please try your cards again,

If the same issue arises, then of course we will get new cards printed for you, please take your receipts with you again

Kind regards
 

SkyblueBri

Well-Known Member
  • Sep 6, 2022
  • #23
Just got this from the club, so there’s not new cards for everyone!
Hi

I believe there were a few issues on the PNE game, we put this down to the turnstiles opening late and some of the scanners not scanning properly

We are asking anyone affected if you could get to the game a little earlier for WBA and please try your cards again,

If the same issue arises, then of course we will get new cards printed for you, please take your receipts with you again

Kind regards
 

Liquid Gold

Well-Known Member
  • Sep 6, 2022
  • #24
SkyblueBri said:
Just got this from the club, so there’s not new cards for everyone!
Hi

I believe there were a few issues on the PNE game, we put this down to the turnstiles opening late and some of the scanners not scanning properly

We are asking anyone affected if you could get to the game a little earlier for WBA and please try your cards again,

If the same issue arises, then of course we will get new cards printed for you, please take your receipts with you again

Kind regards
Click to expand...
They probably think you're on your new card and it isn't working. The old one won't work.

Season Tickets - Coventry City

www.ccfc.co.uk

"All supporters will be issued new Season Tickets for the 2022/23 campaign."
 
Reactions: skyblueed999, Sky Blue Harry H and shmmeee

Nick

Administrator
  • Sep 6, 2022
  • #25
SkyblueBri said:
Just got this from the club, so there’s not new cards for everyone!
Hi

I believe there were a few issues on the PNE game, we put this down to the turnstiles opening late and some of the scanners not scanning properly

We are asking anyone affected if you could get to the game a little earlier for WBA and please try your cards again,

If the same issue arises, then of course we will get new cards printed for you, please take your receipts with you again

Kind regards
Click to expand...

Yeah, that reads like they think you are using the cards for this season (rather than last seasons).
 

robbiekeane

Well-Known Member
  • Sep 6, 2022
  • #26
Grendel said:
Some people don’t and too be honest i don’t read many on my personal e mail as it’s swamped with junk according to my phone I have 13,195 unopened emails
Click to expand...
It’s 2022. If social media, the website, an email, and then sending the physical new cards to your registered address along with a letter isn’t enough then I don’t think that’s a club problem…
 
Reactions: GaryMabbuttsLeftKnee and Saddlebrains

Grendel

Well-Known Member
  • Sep 6, 2022
  • #27
robbiekeane said:
It’s 2022. If social media, the website, an email, and then sending the physical new cards to your registered address along with a letter isn’t enough then I don’t think that’s a club problem…
Click to expand...

I assume the club didn't send the cards
 

SkyblueBri

Well-Known Member
  • Sep 6, 2022
  • #28
We never got any warning email or new cards. So Saturday it’s old swipe cards receipt again
 

Nick

Administrator
  • Sep 6, 2022
  • #29
Did you tell the club that you hadn't received them? It's just their email reply doesn't really read like it.

Although if you are taking receipts with you, surely you were expecting issues getting in?
 

SkyblueBri

Well-Known Member
  • Sep 6, 2022
  • #30
This was my email to the club;
Last night both myself and my friend went to the game, both of us have been season ticket holders for years.

Our swipe cards were rejected, luckly we had both taken our paper receipts so we could get in, I do not know what would have happened without these.

They told us the problem was new swipe cards should have been issued, so where are they and why were we not informed of this?
Click to expand...
 

mark82

Super Moderator
  • Sep 6, 2022
  • #31
SkyblueBri said:
This was my email to the club;
Click to expand...

I still think there may be some confusion. Just email back and say that you are using last year's card and haven't received a new one.
 

Nick

Administrator
  • Sep 6, 2022
  • #32
SkyblueBri said:
This was my email to the club;
Click to expand...
Yeah that's not very clear at all.

Make sure you say you don't have one from this season at all
 

Liquid Gold

Well-Known Member
  • Sep 6, 2022
  • #33
SkyblueBri said:
This was my email to the club;
Click to expand...
That is waffle mate.

Just tell them you haven't been issued a new card and are still using last seasons.
 
Reactions: Macca1987 and Saddlebrains

Johhny Blue

Well-Known Member
  • Sep 8, 2022
  • #34
Grendel said:
Some people don’t and too be honest i don’t read many on my personal e mail as it’s swamped with junk according to my phone I have 13,195 unopened emails
Click to expand...
So that’s why you never get back to me?
 
S

SkyBlueScottie

Well-Known Member
  • Sep 10, 2022
  • #35
SkyblueBri said:
This was my email to the club;
Click to expand...
The club assumed your new card had failed, quite rightly as the email sent doesnt actually explain your aituation very well, ie you have not recieved a new card.
 
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