I got 2 of the match packages and took my 8 yr old lad the Wigan game. Coming from Derby it is not easy to exchange at the tkt office and I did not want the hassle to be honest of queuing when we got there. I tweeted them and they confirmed that you can just present them at the turnstyle to gain admission and this we did no problem. The only gripe was that they do not then allocate you with seat numbers and we had to move 3 times when season ticket holders etc found us sat in their seats. I think they need to rethink this as it is not much fun for anyone when that happens.
I got 2 of the match packages and took my 8 yr old lad the Wigan game. Coming from Derby it is not easy to exchange at the tkt office and I did not want the hassle to be honest of queuing when we got there. I tweeted them and they confirmed that you can just present them at the turnstyle to gain admission and this we did no problem. The only gripe was that they do not then allocate you with seat numbers and we had to move 3 times when season ticket holders etc found us sat in their seats. I think they need to rethink this as it is not much fun for anyone when that happens.
I have these vouchers and it's very straight forward. Phone up in the week to tell them the seats you want, having looked on the website, and on the day you take your voucher(s) to the collection window at the Ricoh. Very short queue on Sat...took 3 mins. Don't go to the ticket sales window next to it...this will be very long and not what you want.
Like this.....'I have these vouchers and it's very straight forward. Phone up in the week to tell them the seats you want, having looked on the website, and on the day you take your voucher(s) to the collection window at the Ricoh. Very short queue on Sat...took 3 mins. Don't go to the ticket sales window next to it...this will be very long and not what you want.'
So when you say Cash Turnstiles where are they situated ? I'm not sure which turnstile I bornally go in but it's pretty much opposite behind block 21, jist after all the bricks with folks names on.
Cash turnstile would be fine as he can sit in my Daughters season ticket seat
The club should make it as easy as possible to go and not complicate for those that make an impulse decision to go. If they told match package customer to use turnstile 25 (for example..) then swapped your open tkt for a seat number then it is job done. No queueing on phone, no queuing at tkt office etc. those who want a specific seat can still do that option.
So when you say Cash Turnstiles where are they situated ? I'm not sure which turnstile I bornally go in but it's pretty much opposite behind block 21, jist after all the bricks with folks names on.
Cash turnstile would be fine as he can sit in my Daughters season ticket seat
The only gripe was that they do not then allocate you with seat numbers and we had to move 3 times when season ticket holders etc found us sat in their seats. I think they need to rethink this as it is not much fun for anyone when that happens.
Would make sense for them to give you a ticket as if you were paying cash. I assume they do this for people who pay on the gate otherwise it would be chaos, well more chaos than usual.
The club should make it as easy as possible to go and not complicate for those that make an impulse decision to go. If they told match package customer to use turnstile 25 (for example..) then swapped your open tkt for a seat number then it is job done. No queueing on phone, no queuing at tkt office etc. those who want a specific seat can still do that option.
Would make sense for them to give you a ticket as if you were paying cash. I assume they do this for people who pay on the gate otherwise it would be chaos, well more chaos than usual.
That's exactly what you can do you don't need a ticket the voucher is sufficient.
Still too complicated...it's so straight forward as it is...don't get the problem! Swapping for a seat at a turnstile doesn't give you the choice of where you sit....
Its no problem to get in with the voucher but they do not allocate you any seats. I'm happy with in any seat, and can move around to a spare seat once the game starts if I wish, but I just wish they gave us a seat in the first place as people think you are sitting in their seat on purpose and talk like piece of shit when they want you to move
Its no problem to get in with the voucher but they do not allocate you any seats. I'm happy with in any seat, and can move around to a spare seat once the game starts if I wish, but I just wish they gave us a seat in the first place as people think you are sitting in their seat on purpose and talk like piece of shit when they want you to move
What is most annoying is that with the match packages you can't get tickets online. For people like us who don't live in Coventry it would be by far the best option. Again, it's all about the whole thing being run on a shoestring.
It sounds like they are supposed to give you a ticket but some aren't. Might be worth dropping an email to that matchday email the club tweeted.
Phone the ticket office in the week of the game and tell them the seats you'd like.
Don't phone when its school run time
Step 1: Check available seats online and decide the seats you'd like.
Step 2: Phone the ticket office in the week of the game and tell them the seats you'd like.
Step 3: Go to Collection office at the Ricoh on the day, hand in your voucher and get the seats you booked in return.
Step 4: Go and enjoy the game.
Nothing could be simpler...I waited 3 mins in the collection queue on Sat.
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