Loyalty Points Issue (2 Viewers)

McLovin87

Well-Known Member
Not sure if anyone else has had this issue but when there was an adjustment in the loyalty points, there is a difference in what has been taken off my account and my lads account.

I've lost 70 more points than him even though we are totally in sync as regards Season Tickets, Away Tickets & Cup tickets, we were on exactly the same number of points before the adjustment.

I've emailed the ticket office for an explanation, just wondering if anyone else has encountered this?
 

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McLovin87

Well-Known Member
I've gone down by 370 points, my lads has gone down by 300
 

theferret

Well-Known Member
I've gone down 490, which would mean I would pretty much have had to do every game that season , but I'm sure I missed 5 or 6, including night games where points are highest. All seems a bit random.
 

Tommo1993

Well-Known Member
Me and dad now have a 20 point difference. Like you we haven’t been to a game without the other, so are matched. Until now. This puts is in different windows as well.
 

Skybluecol

Well-Known Member
A few of my mates have had the same "issue"
They've checked back through their history, and its 100% accurate....just them being forgetful or unaware on a few things
Being as this is done by a system and not manually its more likely you've all been incorrectly deducted or all are correct
 

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