Lost season ticket card - help (1 Viewer)

skyblueelephant76 · Jan 10, 2020

Has anyone lost their season ticket card and had to get a replacement? If so was it easy to get sorted?

No idea where I've put my card, tried the ticket line but its closed (despite website saying its open until 8pm).

lord_garrincha · Jan 10, 2020

I doubt they will sort out a card for tomorrow. Likely be a ticket replacement at St.And for £x, then a card replacement at the Butts next week for £y... sorry don't know prices.

clint van damme · Jan 10, 2020

What Lord garrincha said but you should be able to reclaim your match ticket cost as long as your card hasn't been used.

Deleted member 4439 · Jan 10, 2020

It was £10 when my friend got a replacement earlier this year.

skyblueelephant76 · Jan 10, 2020

Thanks for the replies. Very frustrating, put it somewhere safe as I knew it would get moved over Christmas, seems it was too safe a place!

speedie87 · Jan 10, 2020

skyblueelephant76 said:
Thanks for the replies. Very frustrating, put it somewhere safe as I knew it would get moved over Christmas, seems it was too safe a place!

Probably in whatever clothes you put on to go the match!

skyblueelephant76 · Jan 10, 2020

speedie87 said:
Probably in whatever clothes you put on to go the match!

Tried there, no luck.

SAJ · Jan 10, 2020

As I understand it it you go to the ticket office/cabin by entrance 6 tell them what’s happened. You will have to pay for your ticket tomorrow then claim the money back off them. They will order you another card which the charge £10 for. It will help you if you can take an email or something proving you had bought the season ticket or if you registered on the club website which will prove who you are and what your seat is. Hope that helps.

TTG · Jan 10, 2020

Packed away with the Christmas decorations?
If you can't find it then it probably isn't in plain sight

RegTheDonk · Jan 11, 2020

skyblueelephant76 said:
Thanks for the replies. Very frustrating, put it somewhere safe as I knew it would get moved over Christmas, seems it was too safe a place!

Have you tried the safe?

Grendel · Jan 11, 2020

There’s a strange little white portable office there - the staff are in my experience very helpful and will sort you out

aloisiwouldhavescored · Jan 11, 2020

I put things in a safe place, but then never remember where the safe place is. Signs of getting older!

BornSlippySkyBlue · Jan 11, 2020

aloisiwouldhavescored said:
I put things in a safe place, but then never remember where the safe place is. Signs of getting older!

My favourite is frantically running around the house blaming everyone for losing my car keys before I find them in my pocket. My wife likes that one too.

skyblueelephant76 · Jan 11, 2020

Just got to the ground, they printed me a paper ticket for today, excellent service.

shmmeee · Jan 11, 2020

BornSlippySkyBlue said:
My favourite is frantically running around the house blaming everyone for losing my car keys before I find them in my pocket. My wife likes that one too.

Get a Tile.

I swear I used to spend a good ten minutes a day looking for my keys, now I just ask google and follow the beep. Brilliant.

letsallsingtogether · Jan 12, 2020

Lost my wallet last season with my ST in it went to the ticket office for a replacement to be told you dont have a season ticket!
I had used it all season only 3 games to go police phoned me the next day it had been found used it for the rest of the season.
Still not sure if I had paid for it or not!
NOPM Season Ticket Holder.

Lost season ticket card - help (1 Viewer)

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