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ifollow (1 Viewer)

  • Thread starter AFCCOVENTRY
  • Start date Oct 26, 2019
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Esoterica

Well-Known Member
  • Jan 11, 2020
  • #106
jphccfc said:
3rd time this had happened to me and as a season pass holder living in Toronto I have never received any compensation. At a minimum they should refund 3 games pro rated
Click to expand...
I got a refund for the Portsmouth game without asking for anything.
 

AFCCOVENTRY

Well-Known Member
  • Jan 11, 2020
  • #107
They do give refunds. If you are a season pass holder I would email them on the address I posted
 
Reactions: jphccfc

jphccfc

Member
  • Jan 11, 2020
  • #108
Esoterica said:
I got a refund for the Portsmouth game without asking for anything.
Click to expand...
Are your a season pass holder?
 

Esoterica

Well-Known Member
  • Jan 11, 2020
  • #109
jphccfc said:
Are your a season pass holder?
Click to expand...
Yep.
 

CanuckSkyBlue

Well-Known Member
  • Jan 11, 2020
  • #110
Game starts at 7am over here and this happens way too much! They were probably well aware that they were facing difficulties in streaming the game.
 
Reactions: CanadianCCFC, AFCCOVENTRY and jphccfc

AFCCOVENTRY

Well-Known Member
  • Jan 11, 2020
  • #111
Nothing was showing before the game from warm up so they knew they had problems yet they were still taking everyone’s money.
 
Reactions: Sick Boy, ohitsaidwalker king power, CanuckSkyBlue and 1 other person

pusbccfc

Well-Known Member
  • Jan 11, 2020
  • #112
Shocking service. How difficult is it, really?
 
Reactions: ohitsaidwalker king power and AFCCOVENTRY

Sick Boy

Super Moderator
  • Jan 11, 2020
  • #113
pusbccfc said:
Shocking service. How difficult is it, really?
Click to expand...
The whole experience really is dreadful
 
Reactions: ohitsaidwalker king power, pusbccfc and AFCCOVENTRY

aloisijohnnyaloisi

Well-Known Member
  • Jan 11, 2020
  • #114
CanuckSkyBlue said:
Game starts at 7am over here and this happens way too much! They were probably well aware that they were facing difficulties in streaming the game.
Click to expand...

Yep same here. Getting up at 6.50am to watch an error message is a little annoying. If it’s not going to work they should say so, then I can go have another hour! At least we’re winning though.
 
Reactions: CanuckSkyBlue, AFCCOVENTRY and covcity4life

Sick Boy

Super Moderator
  • Jan 11, 2020
  • #115
Given up on it working today now.
 

Paxman II

Well-Known Member
  • Jan 11, 2020
  • #116
What ever happens I think everyone will get a voucher for another game. It's very annoying though.
 

jordan210

Well-Known Member
  • Jan 11, 2020
  • #117
It baffles me that the club tell people to email EFL for refunds. When actually its the responsibility of the EFL to inform and refund customers.
 
Reactions: Sick Boy

stupot07

Well-Known Member
  • Jan 11, 2020
  • #118
This is bollocks. Why is it always ours the goes down.

Sent from my SM-G965F using Tapatalk
 

CanadianCCFC

Well-Known Member
  • Jan 11, 2020
  • #119
jphccfc said:
3rd time this had happened to me and as a season pass holder living in Toronto I have never received any compensation. At a minimum they should refund 3 games pro rated
Click to expand...
We need a Toronto area supporters club
 

covcity4life

Well-Known Member
  • Jan 11, 2020
  • #120
stupot07 said:
This is bollocks. Why is it always ours the goes down.

Sent from my SM-G965F using Tapatalk
Click to expand...
Think alot of other clubs had same today
 

jphccfc

Member
  • Jan 11, 2020
  • #121
CanadianCCFC said:
We need a Toronto area supporters club
Click to expand...
Let's do it. Where are you in Toronto?
 

Corrado

Well-Known Member
  • Jan 11, 2020
  • #122
And no commentary gone down. What a fucking joke
 

CanadianCCFC

Well-Known Member
  • Jan 11, 2020
  • #123
jphccfc said:
Let's do it. Where are you in Toronto?
Click to expand...
45ish minutes north of Toronto
 

jphccfc

Member
  • Jan 11, 2020
  • #124
CanadianCCFC said:
45ish minutes north of Toronto
Click to expand...
I'm East Toronto in the beaches... We should try and arrange a few beers one night either downtown or somewhere convienient
 

Sick Boy

Super Moderator
  • Jan 11, 2020
  • #125
Been told they’re not able to offer refunds for today’s game.
 

CanuckSkyBlue

Well-Known Member
  • Jan 11, 2020
  • #126
Sick Boy said:
Been told they’re not able to offer refunds for today’s game.
Click to expand...
They will probably just offer a game voucher but make it look like they're doing you a massive favour. Shame they have a monopoly over the games!
 

Sick Boy

Super Moderator
  • Jan 11, 2020
  • #127
CanuckSkyBlue said:
They will probably just offer a game voucher but make it look like they're doing you a massive favour. Shame they have a monopoly over the games!
Click to expand...
It’s no good to those with a season pass - yeah it is a shame, they’re not fit for purpose.
 
Reactions: shmmeee

AFCCOVENTRY

Well-Known Member
  • Jan 11, 2020
  • #128
Just got an email saying there will be no refunds or voucher for a game. And that’s for a match pass.

Are they having a laugh? I paid for a service and you didn’t provide it. Thieving bastards.
 

Sick Boy

Super Moderator
  • Jan 11, 2020
  • #129
AFCCOVENTRY said:
Just got an email saying there will be no refunds or voucher for a game. And that’s for a match pass.

Are they having a laugh? I paid for a service and you didn’t provide it. Thieving bastards.
Click to expand...
Yeah it’s actually a disgrace, they’re taking money and unable to fulfil a service.
 

COVKIDSNEVERQUIT

Well-Known Member
  • Jan 11, 2020
  • #130
AFCCOVENTRY said:
Just got an email saying there will be no refunds or voucher for a game. And that’s for a match pass.

Are they having a laugh? I paid for a service and you didn’t provide it. Thieving bastards.
Click to expand...
Sick Boy said:
Yeah it’s actually a disgrace, they’re taking money and unable to fulfil a service.
Click to expand...

Get a good lawyer and Sue the bastards .
 
Reactions: covcity4life

CanuckSkyBlue

Well-Known Member
  • Jan 11, 2020
  • #131
If there was a message saying the game may not be shown due to difficulties before you purchase then it’s your risk. However, to offer a service and then not deliver... sounds underhanded and illegal to me
 
Reactions: covcity4life, jphccfc, Sick Boy and 1 other person

pusbccfc

Well-Known Member
  • Jan 11, 2020
  • #132
AFCCOVENTRY said:
Just got an email saying there will be no refunds or voucher for a game. And that’s for a match pass.

Are they having a laugh? I paid for a service and you didn’t provide it. Thieving bastards.
Click to expand...

Absolute disgrace from them.
 

ExmouthNeil

Well-Known Member
  • Jan 12, 2020
  • #133
I tried to watch the second half yesterday and for about the 4th time this season the 'IWe are experiencing technical difficulties' message was up. The way I stream allows me to see all EFL games and every other game was working. I feel like Mario Balotelli... 'Why Always Me?'
 
Reactions: Sky_Blue_Ste

Esoterica

Well-Known Member
  • Jan 12, 2020
  • #134
ExmouthNeil said:
I tried to watch the second half yesterday and for about the 4th time this season the 'IWe are experiencing technical difficulties' message was up. The way I stream allows me to see all EFL games and every other game was working. I feel like Mario Balotelli... 'Why Always Me?'
Click to expand...
Must be something with St Andrews, can't remember issues at the Ricoh in the previous 2 seasons, certainly not with this regularity anyway. One more reason to get back to Cov!
 

Fergusons_Beard

Well-Known Member
  • Jan 12, 2020
  • #135
ExmouthNeil said:
I tried to watch the second half yesterday and for about the 4th time this season the 'IWe are experiencing technical difficulties' message was up. The way I stream allows me to see all EFL games and every other game was working. I feel like Mario Balotelli... 'Why Always Me?'
Click to expand...

Neil-which IPTV lets you see all ifollow games please? Trying to find a recommendation for a service that gives access to it. Cheers


Sent from my iPhone using Tapatalk Pro
 

jphccfc

Member
  • Jan 12, 2020
  • #136
I see MK Dons are refunding their supporters... Let's set if we follow suit.

iFollow issues – Coventry City
 

Sick Boy

Super Moderator
  • Jan 12, 2020
  • #137
jphccfc said:
I see MK Dons are refunding their supporters... Let's set if we follow suit.

iFollow issues – Coventry City
Click to expand...
There shouldn’t be a need to claim a refund, Ifollow should just do it automatically.
 

Paxman II

Well-Known Member
  • Jan 12, 2020
  • #138
If you pay by credit card then you are entitled to ask them to obtain a refund of the payment as the product/servive was not delivered.
iFollow will be aware of this and I'm sure they will issue a credit to use in a future game broadcast. They did that before several weeks ago when the game was patchy (unlike yesterday when it was lost altogether!)
Watch this space as they say...
 

Sky_Blue_Ste

Active Member
  • Jan 14, 2020
  • #139
Fergusons_Beard said:
Neil-which IPTV lets you see all ifollow games please? Trying to find a recommendation for a service that gives access to it. Cheers


Sent from my iPhone using Tapatalk Pro
Click to expand...

I’ll send you a PM

I was doing the same, channel hopping on IPTV & the we’re all on, even down to L2.
 

Fergusons_Beard

Well-Known Member
  • Jan 14, 2020
  • #140
Sky_Blue_Ste said:
I’ll send you a PM

I was doing the same, channel hopping on IPTV & the we’re all on, even down to L2.
Click to expand...

Nice one.


Sent from my iPhone using Tapatalk Pro
 
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