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Club Shop Vouchers (1 Viewer)

  • Thread starter Alex1987
  • Start date Aug 9, 2021
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A

Alex1987

Well-Known Member
  • Aug 9, 2021
  • #1
Does anyone know if you can apply more than one to a transaction. Got 1x£25 and 2x£10. Not keen on having to process 3 separate orders given the cost of postage versus the 2x£10 vouchers....!

Thanks
Alex
 

Nick

Administrator
  • Aug 9, 2021
  • #2
How did you get £25 ones?
 
A

Alex1987

Well-Known Member
  • Aug 9, 2021
  • #3
Nick said:
How did you get £25 ones?
Click to expand...

ST this year and last year
 

skybluelee

Well-Known Member
  • Aug 10, 2021
  • #4
Alex1987 said:
Does anyone know if you can apply more than one to a transaction. Got 1x£25 and 2x£10. Not keen on having to process 3 separate orders given the cost of postage versus the 2x£10 vouchers....!

Thanks
Alex
Click to expand...

I'd like to do know this as well. It's a bit crap if you have to use them individually when any order comes with £6 postage.
 

Nick

Administrator
  • Aug 10, 2021
  • #5
Alex1987 said:
ST this year and last year
Click to expand...
I had both and only got a tenner. The pricks
 

CDK

Well-Known Member
  • Aug 10, 2021
  • #6
Went to check out but would only take gift voucher code and a pin number.So where does the £25 voucher code go?
 

AOM

Well-Known Member
  • Aug 10, 2021
  • #7
Nick said:
I had both and only got a tenner. The pricks
Click to expand...

I thought they were all £25 vouchers for all adult season ticket holders from either of the last two seasons? Unless I'm misreading...

Supporters who had a Championship Club Membership in 2020/21 or a Season Ticket in 2019/20 will also receive a shop voucher when they purchase their Membership as an additional thank you following the impact of COVID on those seasons – this will be a £25 voucher for those who bought an Adult/Concession package, or £10 for Under 16s. Fans will have until the end of 2021 to use this voucher.

Should let them know though
 
S

skybluesam66

Well-Known Member
  • Aug 10, 2021
  • #8
My code is not recognised. Any tips?
 
S

skybluesam66

Well-Known Member
  • Aug 10, 2021
  • #9
Nick said:
I had both and only got a tenner. The pricks
Click to expand...
You shouldn’t have been using an under 16 season ticket
 
Reactions: RegiswasGod

AOM

Well-Known Member
  • Aug 10, 2021
  • #10
skybluesam66 said:
My code is not recognised. Any tips?
Click to expand...

Send it over and I'll give it a go from my side


Nah, probably worth sending the club shop an email assuming there is one?
 
Reactions: RegiswasGod

rob9872

Well-Known Member
  • Aug 10, 2021
  • #11
skybluelee said:
I'd like to do know this as well. It's a bit crap if you have to use them individually when any order comes with £6 postage.
Click to expand...
Go to the store at the game.
 
Reactions: mark82

shmmeee

Well-Known Member
  • Aug 10, 2021
  • #12
rob9872 said:
Go to the store at the game.
Click to expand...

I thought the vouchers were only valid online?
 
Reactions: AOM, Alex1987, rob9872 and 1 other person

rob9872

Well-Known Member
  • Aug 10, 2021
  • #13
shmmeee said:
I thought the vouchers were only valid online?
Click to expand...
Oh not sure then, guess I'll need to read t's&c's
 

hill83

Well-Known Member
  • Aug 10, 2021
  • #14
"Carry on Cov shop" continues
 
A

Alex1987

Well-Known Member
  • Aug 10, 2021
  • #15
shmmeee said:
I thought the vouchers were only valid online?
Click to expand...

Correct
 

Gray

Well-Known Member
  • Aug 10, 2021
  • #16
Only valid online and also only valid in the skyblue car accessories section
 
Reactions: Deleted member 5849, Greggs and wingy
A

Alex1987

Well-Known Member
  • Aug 17, 2021
  • #17
Club have confirmed I can't combine my three vouchers into one spend.

The £10 vouchers are essentially pointless given the £6 postage charge......well I guess they are £4 vouchers
 
Reactions: vow and RegiswasGod

LevelBest

Member
  • Aug 17, 2021
  • #18
Alex1987 said:
Does anyone know if you can apply more than one to a transaction. Got 1x£25 and 2x£10. Not keen on having to process 3 separate orders given the cost of postage versus the 2x£10 vouchers....!

Thanks
Alex
Click to expand...

I checked this with the club shop and the club and retail partner are looking to see if this can be changed to accept more than one voucher on an order but they can't confirm if it will be possible or when it may happen.
 
A

Alex1987

Well-Known Member
  • Aug 17, 2021
  • #19
LevelBest said:
I checked this with the club shop and the club and retail partner are looking to see if this can be changed to accept more than one voucher on an order but they can't confirm if it will be possible or when it may happen.
Click to expand...

I emailed ccfc and they've told me its standard practice not to allow you to apply more than one gift card to an order. What complete BS.
 
Reactions: RegiswasGod

shmmeee

Well-Known Member
  • Aug 17, 2021
  • #20
Alex1987 said:
I emailed ccfc and they've told me its standard practice not to allow you to apply more than one gift card to an order. What complete BS.
Click to expand...

And £6 shipping is standard practice is it? It’s be fucking cheaper for Uber Eats to deliver their shit.

Just to check I’m right on this: you can’t use them in person, and you can’t use more than one. So it’s £4 off?

That’s pathetic if so.
 
Reactions: jordan210 and RegiswasGod

LevelBest

Member
  • Aug 17, 2021
  • #21
Alex1987 said:
I emailed ccfc and they've told me its standard practice not to allow you to apply more than one gift card to an order. What complete BS.
Click to expand...

It's frustrating as my Daughter and I will have to do two orders to the same address and it's not like the postage is cheap
 
Reactions: Alex1987

Liquid Gold

Well-Known Member
  • Aug 17, 2021
  • #22
£6 postage is a pisstake. I don't care if it isn't the club making the money, they need to pull their finger out and get a more cost effective supplier.
 
Reactions: Alkhen, oakey, vow and 1 other person

lord_garrincha

Well-Known Member
  • Aug 17, 2021
  • #23
shmmeee said:
And £6 shipping is standard practice is it? It’s be fucking cheaper for Uber Eats to deliver their shit.

Just to check I’m right on this: you can’t use them in person, and you can’t use more than one. So it’s £4 off?

That’s pathetic if so.
Click to expand...
They're scoring more own goals with this than Dabo at Oxford... They 100% know that the £10 vouchers would be accompanied by a £25 adult voucher, so this situation would obviously arise.

What makes it worse (whether true or not) is that they are absolving blame and putting it on the door step of the online store. They need to front this one up & rectify it.
 
Reactions: rob9872, oakey, vow and 2 others
A

Alex1987

Well-Known Member
  • Aug 17, 2021
  • #24
lord_garrincha said:
They're scoring more own goals with this than Dabo at Oxford... They 100% know that the £10 vouchers would be accompanied by a £25 adult voucher, so this situation would obviously arise.

What makes it worse (whether true or not) is that they are absolving blame and putting it on the door step of the online store. They need to front this one up & rectify it.
Click to expand...

If it wasn't CCFC I'd start boycotting the company to be honest. They are relying on the loyalty of fans like me who they know will come back for more, but how many casuals/part-timers do they put off with things like this (appreciate this is only for the more loyal so perhaps a bad example)
 
Reactions: oakey

Nick

Administrator
  • Aug 17, 2021
  • #25
Alex1987 said:
If it wasn't CCFC I'd start boycotting the company to be honest. They are relying on the loyalty of fans like me who they know will come back for more, but how many casuals/part-timers do they put off with things like this (appreciate this is only for the more loyal so perhaps a bad example)
Click to expand...

Would you actually though?
 

Liquid Gold

Well-Known Member
  • Aug 17, 2021
  • #26
Nick said:
Would you actually though?
Click to expand...
Yeah, if I was shopping for a random T-shirt and they tried to charge £6 postage I just wouldn't buy it
 
Reactions: skybluegod and oakey
D

Deleted member 5849

Guest
  • Aug 17, 2021
  • #27
Liquid Gold said:
they need to pull their finger out and get a more cost effective supplier.
Click to expand...
If it ended up being Yodel, no bugger would get their merch, however!
 

rob9872

Well-Known Member
  • Aug 17, 2021
  • #28
Club could rectify it immediately by allowing the codes in store and processing them as a job lot together. Even if they said something like not on matchdays to keep it easier with queues and complaints when the code is invalid etc.
 
Reactions: Saddlebrains

Nick

Administrator
  • Aug 17, 2021
  • #29
rob9872 said:
Club could rectify it immediately by allowing the codes in store and processing them as a job lot together. Even if they said something like not on matchdays to keep it easier with queues and complaints when the code is invalid etc.
Click to expand...

It's not up to the club though...
 

rob9872

Well-Known Member
  • Aug 17, 2021
  • #30
Nick said:
It's not up to the club though...
Click to expand...
I assume irony, but certainly it would appear there is no appetite to make it their issue.
 

Liquid Gold

Well-Known Member
  • Aug 17, 2021
  • #31
Nick said:
It's not up to the club though...
Click to expand...
Club shop isn't the club's problem
Ticketing isn't the club's problem
bla bla bla bla

If they can't do anything about it then they shouldn't be picking shit suppliers that mean they have no influence.
 
Reactions: oakey

Nick

Administrator
  • Aug 17, 2021
  • #32
Liquid Gold said:
Club shop isn't the club's problem
Ticketing isn't the club's problem
bla bla bla bla

If they can't do anything about it then they shouldn't be picking shit suppliers that mean they have no influence.
Click to expand...

Read what I put.

Buy the stuff in store to save paying delivery. The vouchers do seem quite pointless to be fair.
 

shmmeee

Well-Known Member
  • Aug 17, 2021
  • #33
Nick said:
Read what I put.

Buy the stuff in store to save paying delivery. The vouchers do seem quite pointless to be fair.
Click to expand...

It’s just poor PR. If they’d given everyone a £5 voucher you can use in store no one would be bitching yet the result would’ve been the same.
 

Liquid Gold

Well-Known Member
  • Aug 17, 2021
  • #34
Nick said:
Read what I put.

Buy the stuff in store to save paying delivery. The vouchers do seem quite pointless to be fair.
Click to expand...
£25 voucher is pointless?
 

COV

Well-Known Member
  • Aug 17, 2021
  • #35
shmmeee said:
It’s just poor PR. If they’d given everyone a £5 voucher you can use in store no one would be bitching yet the result would’ve been the same.
Click to expand...

They've tried to do the right thing but clearly someone hadn't realised the implications of the £6 & so they didn't realise what it actually means, not sure talking of boycotts is entirely realistic- isn't it ultimately that people are getting something for free, but just not as much as they were told they would be?
 
Reactions: shmmeee
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