I don't think anyone's done much to be ashamed of, let's not be all histrionic. Although that chance he had was THE WORST THING IN THE HISTORY OF THE PLANET.
It's about time, I don't have the artistic skills to keep making my own David Bell wallpapers. Or to Photoshop it so it looks like he's actually playing football.
Worst part was I phoned them to ask about their renewal quote and they said it was the best they could offer. I told them I've found better quotes online, and they said 'out of interest, can you tell us who beat our quote?'
'You'
Sonofabitch. Hastings tried to screw me over by giving me a renewal that was an increase on last year's insurance. I cancelled it and then found a much better price online - it was Hastings.