Club Shop (1 Viewer)

[2024/25 League 1 Champs?]

Why is our online shop SO SHIT?!?

I ordered some stuff a couple of weeks before Xmas and they are still processing the order…

Amazon can get things sent out the same day, and yet our shop struggle with the same season, it’s fucking ridiculous, something really needs to be done about it

 

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[Skyblueweeman]

I had no issues with them before Xmas. Ordered a hoodie on a Friday, delivered following Thursday.

 

[Kilclines curly mullet]

Why is our online shop SO SHIT?!?

I ordered some stuff a couple of weeks before Xmas and they are still processing the order…

Amazon can get things sent out the same day, and yet our shop struggle with the same season, it’s fucking ridiculous, something really needs to be done about it

Generally means the item you ordered is out of stock.

I ordered 2 items (separately) way before Christmas. Messages back and forth with their useless contact centre eventually told me that the items were out of stock and a refund would be issued.

I don’t believe to this day that this would have been resolved unless I chased it.

agree with @Skyblueweeman however in that if the item is in stock I have had pretty quick delivery turnaround in the past.

 

[2024/25 League 1 Champs?]

Generally means the item you ordered is out of stock.

I ordered 2 items (separately) way before Christmas. Messages back and forth with their useless contact centre eventually told me that the items were out of stock and a refund would be issued.

I don’t believe to this day that this would have been resolved unless I chased it.

agree with @Skyblueweeman however in that if the item is in stock I have had pretty quick delivery turnaround in the past.

wish they’d tell me that, particularly as some were
Xmas presents….

customer service non existent, and to be honest I’ve never had a good experience online with them

 

[Skyblue Bangkok]

wish they’d tell me that, particularly as some were
Xmas presents….

customer service non existent, and to be honest I’ve never had a good experience online with them

You should experience customer service where I live , makes here look like luxury.

 

[Domo]

FYI number of items are pretty cheap, i just bought this hoodie for £5, few tshirts are £5 each too

Coventry City Adult Equality Hoodie

Coventry City Adult Equality Hoodie

www.ccfcstore.com

 

[Alkhen]

My local club FGR offer mystery boxes at the end of the season to get rid of surplus stock. Wish we'd do similar, would be a decent way for the club to shift the slow sellers.

Sale

Welcome to the Official Forest Green Rovers Club Shop.

shop.fgr.co.uk

My brother who lives in spain asked me to pick one up, this was his haul + a scarf

 

[Gleneagles65]

Why is our online shop SO SHIT?!?

I ordered some stuff a couple of weeks before Xmas and they are still processing the order…

Amazon can get things sent out the same day, and yet our shop struggle with the same season, it’s fucking ridiculous, something really needs to be done about it

Has it arrived yet?

 

[Skyblue Bangkok]

Has it arrived yet?

Never had any problems ordering online & delivery.

 

[Lamps]

My local club FGR offer mystery boxes at the end of the season to get rid of surplus stock. Wish we'd do similar, would be a decent way for the club to shift the slow sellers.

Sale

Welcome to the Official Forest Green Rovers Club Shop.

shop.fgr.co.uk

My brother who lives in spain asked me to pick one up, this was his haul + a scarf

View attachment 44112

Excellent as long as you choose the size. My little boy is XL/XXL. He is as happy wearing a top from years ago as much as wearing the latest top.

 

[prufrock]

might as well chuck this monstrosity straight into the sale bin.....
half the new gear looks like it was bought in bulk from a dodgy dealer at wellsbourne market

 

[JPG77]

might as well chuck this monstrosity straight into the sale bin.....
half the new gear looks like it was bought in bulk from a dodgy dealer at wellsbourne market

View attachment 44154

That's rancid, who would even wear that

 

[Mcbean]

My local club FGR offer mystery boxes at the end of the season to get rid of surplus stock. Wish we'd do similar, would be a decent way for the club to shift the slow sellers.

Sale

Welcome to the Official Forest Green Rovers Club Shop.

shop.fgr.co.uk

My brother who lives in spain asked me to pick one up, this was his haul + a scarf

View attachment 44112

assuming that by the time he gets them they will have dissolved into nothing but a stain

 

[Domo]

might as well chuck this monstrosity straight into the sale bin.....
half the new gear looks like it was bought in bulk from a dodgy dealer at wellsbourne market

View attachment 44154

Some of this summer stuff is awful. I like the tropical stuff they did last year!

 

[coop]

Summer stuff is utter garbage whoever sanctioned that stuff needs sacked.

 

[skyblue_55]

Well the latest attempt by our “ premiership “ team , to get really quality goods to appeal to our masses & beyond ……..
A Slam Dunk Deck Chair !!!!

 

[Alex1987]

I mean they could release a home and away kit...

 

[ajsccfc]

I get the basketball jersey falling under 'slam dunk' but deckchairs and beach towels? Now admittedly I don't follow the NBA as closely as I used to

 

[Nick]

might as well chuck this monstrosity straight into the sale bin.....
half the new gear looks like it was bought in bulk from a dodgy dealer at wellsbourne market

View attachment 44154

The vest is better

 

[shepardo01]

Anybody know a contact at the club shop/retail department!?

Planning for boys birthdays/Christmas (November/December/January - a bloody expensive time!)

Currently if I wanted to buy either a full away kit or home goalkeeper kit in their sizes, I can't due to a combination of shirts and shorts not being available.

Stock for kits - PRO version is obviously an ongoing discussion in another thread - is poor.

If there is a contact available that anyone knows (so I can ask the question about stock) that would be greatly appreciated.

(@Sky Blue Pete - is it possible to bring this up anywhere!?)

Thanks, S.

 

[Wyken Sky Blue]

Click and collect should be a thing, should be no reason why it can't be implemented

Sent from my Pixel 8 using Tapatalk

 

[AJB1983]

Anybody know a contact at the club shop/retail department!?

Planning for boys birthdays/Christmas (November/December/January - a bloody expensive time!)

Currently if I wanted to buy either a full away kit or home goalkeeper kit in their sizes, I can't due to a combination of shirts and shorts not being available.

Stock for kits - PRO version is obviously an ongoing discussion in another thread - is poor.

If there is a contact available that anyone knows (so I can ask the question about stock) that would be greatly appreciated.

(@Sky Blue Pete - is it possible to bring this up anywhere!?)

Thanks, S.

Just sympathising with this post - I’ve had similar last couple of years. It really shouldn’t be that you have to buy the whole kit the second it comes out, there should be enough in stock to account for Christmas or birthdays (or whatever) throughout the year.
I get that stuff will sell out but there should be stock ready to come in shortly after and not weeks/months after.

 

[AJB1983]

Anybody know a contact at the club shop/retail department!?

Planning for boys birthdays/Christmas (November/December/January - a bloody expensive time!)

Currently if I wanted to buy either a full away kit or home goalkeeper kit in their sizes, I can't due to a combination of shirts and shorts not being available.

Stock for kits - PRO version is obviously an ongoing discussion in another thread - is poor.

If there is a contact available that anyone knows (so I can ask the question about stock) that would be greatly appreciated.

(@Sky Blue Pete - is it possible to bring this up anywhere!?)

Thanks, S.

I emailed [email protected] last season to enquire similarly about the women’s shirt as it wasn’t in stock online and got no response. In the end we found one in the shop at the CBS.

 

[shepardo01]

Just sympathising with this post - I’ve had similar last couple of years. It really shouldn’t be that you have to buy the whole kit the second it comes out, there should be enough in stock to account for Christmas or birthdays (or whatever) throughout the year.
I get that stuff will sell out but there should be stock ready to come in shortly after and not weeks/months after.

This season seems to be worse.
No communication from the retail department at all either.

 

[AJB1983]

This season seems to be worse.
No communication from the retail department at all either.

Mmm. Not great is it.
There’s an enquiry form on the store site - maybe that’s what they prefer

 

[shepardo01]

I emailed [email protected] last season to enquire similarly about the women’s shirt as it wasn’t in stock online and got no response. In the end we found one in the shop at the CBS.

Over an hour round trip to the shop - Sunday often my only opportunity ( match days carnage and have boys and elderly Dad in tow!)
Have done it before and wasted time due to stock!

 

[AJB1983]

Over an hour round trip to the shop - Sunday often my only opportunity ( match days carnage and have boys and elderly Dad in tow!)
Have done it before and wasted time due to stock!

Well exactly.