I think if you get a season ticket for the family zone they automatically give you a membership for the JSBs
I did it earlier, so if you sign into your own account and click on the seats you want, when you get to the bit with the seat numbers there should be "assign" at the bottom of the number click that and it will say assign from network or by name. But yeah like you say it's not exactly easy, plus it's on a time limit.
Have you clicked the button with the little head that says assign? Nothing come up.
I tried to renew my sons but on his account as the seat was taken on my login and then can’t buy his as it needs linking to a adult ST
had a similar issue as I bought myself the Premier League ST and there was no way i was spending that on a 4 year old. Tweeted the club who told me to email the ticket office so that they could resolve as kids tickets couldn’t be purchased individually…. Even though the renewal seat is directly next to my seat which has already been renewed
That’s what’s I’ve done tbf, I’d imagine they been bombarded so will give it a couple days before pestering!had a similar issue as I bought myself the Premier League ST and there was no way i was spending that on a 4 year old. Tweeted the club who told me to email the ticket office so that they could resolve as kids tickets couldn’t be purchased individually…. Even though the renewal seat is directly next to my seat which has already been renewed
You do yea, all JSB season tickets come with a membership
Did you manage to resolve this as I’ve got the same problem?had a similar issue as I bought myself the Premier League ST and there was no way i was spending that on a 4 year old. Tweeted the club who told me to email the ticket office so that they could resolve as kids tickets couldn’t be purchased individually…. Even though the renewal seat is directly next to my seat which has already been renewed
Think I’ve just sorted it.
Make sure the kids account is assigned to your network.
Then go to -
My network
Manage ticket privileges
Then select ‘I can MANAGE tickets for ‘account name’ then click save. (The default is set to assign only which won’t show the season ticket renewal)
You then need to login to the other account and accept the request. Log back into your account and the renew option will be there now.
EASY
Although now I’ve read it again I see you are saying you’ve already bought your ticket. So fuck knows.
Carnage
I can’t renew mine as I’m officially a carer for my dad and it won’t let me renew that. But it also won’t allow me to renew my seat as a ‘normal’ ticket either. So I’ll be heading down the ticket office at some point this month. I’ve got over 20 years experience in IT and it’s not easy at all so fuck knows how some people will manage it if it’s not a nice and simple normal renewal.
I haven’t yet Mick but this was the reply to my tweet so will get round to that at some point over the next day or 2. The ticket office have been generally very good in responding in the past.
Please contact [email protected] - this is becuase child tickets cannot be purchased in a transaction with an accompanying adult #PUSB
