Otis
Well-Known Member
Has me baffled and would love any advice.
With Virgin and had a few problems with the broadband on my phone and tablet. Keeps dropping out and I will get DNS error message, or connection interrupted message, or waiting for server, or timed out or just have the buffering circle spinning.
Done several tests with Virgin and it always comes up fine, but of course when I have no signal I can't run the test.
But the main puzzler is, when I am on my phone and I have no connection, I switch the wifi off on the handset and more often than not, it still doesn't work. I still get the buffering circle and cannot access any websites at all. It will work again then in a few minutes. Doesn't matter if I refresh or try and open a new page.
Was convinced I had a problem with my phone, as it does have other problems, so got a brand new phone. Same thing.
Get that the broadband has to be a connection problem, but I don't get that when I switch to mobile data the same problem ensues.
Does the Wi-fi take more time to disconnect than I envisaged? Does it not switch straight off?
Confused.
My missus and daughter don't get the same problem and I don't usually get the problem on my laptop either. Both my laptop and my missus' laptop only run on 2G broadband. All other devices are set up for 2G and 5G.
With Virgin and had a few problems with the broadband on my phone and tablet. Keeps dropping out and I will get DNS error message, or connection interrupted message, or waiting for server, or timed out or just have the buffering circle spinning.
Done several tests with Virgin and it always comes up fine, but of course when I have no signal I can't run the test.
But the main puzzler is, when I am on my phone and I have no connection, I switch the wifi off on the handset and more often than not, it still doesn't work. I still get the buffering circle and cannot access any websites at all. It will work again then in a few minutes. Doesn't matter if I refresh or try and open a new page.
Was convinced I had a problem with my phone, as it does have other problems, so got a brand new phone. Same thing.
Get that the broadband has to be a connection problem, but I don't get that when I switch to mobile data the same problem ensues.
Does the Wi-fi take more time to disconnect than I envisaged? Does it not switch straight off?
Confused.
My missus and daughter don't get the same problem and I don't usually get the problem on my laptop either. Both my laptop and my missus' laptop only run on 2G broadband. All other devices are set up for 2G and 5G.