Ticket woes (1 Viewer)

ccfc1234 · Sep 10, 2014

I could not be more frustrated with our club currently regarding tickets. I live over an hour from Coventry and have tried to reach out to the club on all the telephone numbers advertised on the official website 15 times over the last 2 days. The main ticket line just goes straight to answer phone that says it can't receive anymore messages. The corporate department don't answer the phones and I have sent 2 emails to customer service and the ticket office both of which have not been answered.

I am aware you can book online, but I want to take my girlfriend who is currently a wheel chair and will be for 6 months after a bad accident and cant book that online.

What can I do??

Right now it feels like the club are the barrier to my attendance. How many other regular ticket buyers are also trying and failing to buy tickets via a method the club are advertising on the CCFC website for the fans to use?

westofrayne · Sep 10, 2014

If you have a witter account use this to contact the club, they have always responded when I use it.

Ashdown · Sep 10, 2014

The running of the football club has been a sideshow for 18 months, now they are being asked to step up to the mark again, they are not equipped to do so !

sw88 · Sep 10, 2014

Might be a daft question, but have you left a message? They usually respond to the messages, or as mentioned above Twitter seemed to be a good route to use to gain contact (the tweets and Facebook messages were being answered well into the early morning hours regarding Gillingham tickets)

The Lurker · Sep 10, 2014

westofrayne said:
If you have a witter account use this to contact the club, they have always responded when I use it.

Twitter is the best method. They don't like bad publicity on there for obvious reasons

ccfc1234 · Sep 10, 2014

sw88 said:
Might be a daft question, but have you left a message? They usually respond to the messages, or as mentioned above Twitter seemed to be a good route to use to gain contact (the tweets and Facebook messages were being answered well into the early morning hours regarding Gillingham tickets)

Yes left messages on the answer phone. If you call the advertised number to buy tickets on now however it does not ring (and has not since 2pm) and just says mailbox full so I am guessing lots of people have been also doing this today. No email responses either?

I have tweeted them now so hope that route serves me better?

Taking me out of the equation tho, how stupid of the club to promote a number to fans that frankly is not a viable option to book tickets on. Do they want the 20k attendance they hope for or not?

Broken Hearted Sky Blue · Sep 10, 2014

Are we having a laugh here can answer twitter but cant answer the phone?:facepalm:

lifelongcityfan · Sep 10, 2014

take the shop number and keep adding a one to the number...eventually you will get thru to somone at the club

i did this and they where very helpful

sw88 · Sep 10, 2014

lifelongcityfan said:
take the shop number and keep adding a one to the number...eventually you will get thru to somone at the club

i did this and they where very helpful

Eh?

lifelongcityfan · Sep 10, 2014

yes,,cant remeber which number i got thru on, think it was 02476 6992331, which is not published but is in their block of phone numbers.
someone from marketing answered and manage to solve my ticket issues

cornoccfc · Sep 10, 2014

lifelongcityfan said:
take the shop number and keep adding a one to the number...eventually you will get thru to somone at the club

i did this and they where very helpful

sw88 said:
Eh?

Give 024 76 992326 11111111111111 a call

Ticket woes (1 Viewer)

ccfc1234

Well-Known Member

westofrayne

Well-Known Member

Ashdown

Well-Known Member

sw88

Chief Commentator!

The Lurker

Well-Known Member

ccfc1234

Well-Known Member

Broken Hearted Sky Blue

Well-Known Member

lifelongcityfan

Well-Known Member

sw88

Chief Commentator!

lifelongcityfan

Well-Known Member

cornoccfc

Member

Users who are viewing this thread

Ticket woes (1 Viewer)

Well-Known Member

Well-Known Member

Well-Known Member

Chief Commentator!

Well-Known Member

Well-Known Member

Well-Known Member

Well-Known Member

Chief Commentator!

Well-Known Member

Member

Users who are viewing this thread

Privacy & Transparency

Privacy & Transparency