Series link on sky+ box (1 Viewer)

Good Morning, is anyone else having problems with series link on sky?

Our box will record a programme from that night but when I check the planner for one week hence for the next linked episode it is not there. This has been happening for several weeks now. It is not every programme, just some of them, but there is no pattern to which ones, i.e. not just all HD or Sky Living for example.

Phoned Sky helpline last weekend and they just said they were having a problem with series link and it would take about 3-5 days to sort. One week later and same thing still keeps happening. When I went on Sky forums a lot of people had been having this problem for as long as 4 months now.

We are all paying for this service and it is not good enough but Sky just don't care about their customers enough.

I read this morning that they are rushing to bring out a new Sky box before BT bring theirs out. Wonder if they are focusing too much on this rather than addressing the problems with existing equipment their customers have.

Come on Sky, get this sorted.

spwaverley4916 said:

http://help.sky.com/articles/problems-with-your-recordings-and-planner

Click to expand...

Thanks for that. Will try a system rebuild in the morning when don't have anything recording. Presume this will not delete any programmes already recorded though, as have quite a lot of complete series waiting to be watched?