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Questions for the SCG (1 Viewer)

  • Thread starter skybluetony176
  • Start date Apr 5, 2015
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chiefdave

Well-Known Member
  • Apr 5, 2015
  • #36
Jack Griffin said:
Like what?
Click to expand...

Scope is in charge of the corporates isn't he? I would expect his to be looking after them rather than shifting boxes around. Fisher is chairman, most likely on a 6 figure salary. If he hasn't got something better to do than shift boxes there's something very wrong there.
 

SkyBlue_Bear83

Well-Known Member
  • Apr 5, 2015
  • #37
ashbyjan said:
I got the feeling that they are doing everything on a thin and scabby shoestring. Stuff is being transported to the Ricoh in staff's cars on matchday and they seem to be unable to even fork out for a rental van. It was mentioned (and this has been mentioned several times before to club) that if they are short of manpower they should ask the fans. The Trust has said it could ask its members among who there are sure to be some who would volunteer to help out on match days, provide a van etc but for some reason the club always seems reluctant to do this.
Click to expand...

That's a good idea, shame the club don't follow up in it.
 

SkyBlue_Bear83

Well-Known Member
  • Apr 5, 2015
  • #38
chiefdave said:
Scope is in charge of the corporates isn't he? I would expect his to be looking after them rather than shifting boxes around. Fisher is chairman, most likely on a 6 figure salary. If he hasn't got something better to do than shift boxes there's something very wrong there.
Click to expand...

I'm sure the corporates could cope without his charismatic charm for the afternoon
 

westofrayne

Well-Known Member
  • Apr 5, 2015
  • #39
chiefdave said:
The club tweeted a couple of days ago that people should check their contact details are up to date and their communication preferences allow the club to send them marketing info as they will be sending out details on season tickets and new kit in the next couple of weeks.
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They have had my email and mobile numbers for years, yes they are up to date, check on Friday, but never received an email or .txt from club other than when purchasing tickets on line.

Marketing department needs a bit of a wake up call.
 

Nick

Administrator
  • Apr 5, 2015
  • #40
westofrayne said:
They have had my email and mobile numbers for years, yes they are up to date, check on Friday, but never received an email or .txt from club other than when purchasing tickets on line.

Marketing department needs a bit of a wake up call.
Click to expand...
Check your spam, I get loads.
 

skyblueinBaku

Well-Known Member
  • Apr 5, 2015
  • #41
chiefdave said:
Fisher is chairman, most likely on a 6 figure salary. If he hasn't got something better to do than shift boxes there's something very wrong there.
Click to expand...

TF is supposed to be concentrating on the new stadium. He's not doing very well.
 

chiefdave

Well-Known Member
  • Apr 5, 2015
  • #42
Nick said:
Check your spam, I get loads.
Click to expand...

It will either be that or you've got something set on your preferences to not receive marketing mails. They'll be sent out to everyone as a mainshot so there must be some reason you aren't getting them. I get at least one a week, usually more.
 

Terry Gibson's perm

Well-Known Member
  • Apr 5, 2015
  • #43
ashbyjan said:
I got the feeling that they are doing everything on a thin and scabby shoestring. Stuff is being transported to the Ricoh in staff's cars on matchday and they seem to be unable to even fork out for a rental van. It was mentioned (and this has been mentioned several times before to club) that if they are short of manpower they should ask the fans. The Trust has said it could ask its members among who there are sure to be some who would volunteer to help out on match days, provide a van etc but for some reason the club always seems reluctant to do this.
Click to expand...

I do not do not doubt they are doing everything on the cheap but as you say I am sure the fans would help in some way, I hope the staff have the correct insurance to be moving stock in their cars. The merchandise if done correctly does seem to be a big way to bring in revenue.
 

Terry Gibson's perm

Well-Known Member
  • Apr 5, 2015
  • #44
chiefdave said:
Scope is in charge of the corporates isn't he? I would expect his to be looking after them rather than shifting boxes around. Fisher is chairman, most likely on a 6 figure salary. If he hasn't got something better to do than shift boxes there's something very wrong there.
Click to expand...

I would be interested to know how many corporate's we have now compared to before as my friend was one before we left but when he and his 6 friends asked for an extra parking space the club said no so they all stopped away saving each one about £70 per month.
 

chiefdave

Well-Known Member
  • Apr 5, 2015
  • #45
Terry Gibson's perm said:
I would be interested to know how many corporate's we have now compared to before as my friend was one before we left but when he and his 6 friends asked for an extra parking space the club said no so they all stopped away saving each one about £70 per month.
Click to expand...

6 people stopped going because they'd have to pay to park? That's less that a quid each per game even if you pay by the game!

On that subject a questions for the SCG, why is parking still restricted around the Ricoh, our crowds are now below the threshold at which the restrictions come in effect yet they are still being enforced. Can someone from ACL or the club query the council on this.
 

Terry Gibson's perm

Well-Known Member
  • Apr 5, 2015
  • #46
chiefdave said:
6 people stopped going because they'd have to pay to park? That's less that a quid each per game even if you pay by the game!

On that subject a questions for the SCG, why is parking still restricted around the Ricoh, our crowds are now below the threshold at which the restrictions come in effect yet they are still being enforced. Can someone from ACL or the club query the council on this.
Click to expand...

They are obviously as tight as me!

The question you ask is a very good one on the parking what is the threshold figure?
 

Terry Gibson's perm

Well-Known Member
  • Apr 5, 2015
  • #47
chiefdave said:
Scope is in charge of the corporates isn't he? I would expect his to be looking after them rather than shifting boxes around. Fisher is chairman, most likely on a 6 figure salary. If he hasn't got something better to do than shift boxes there's something very wrong there.
Click to expand...

Fisher will be on a very generous salary as everybody in football seems to think they deserve a footballers salary, I would say he is the highest paid at the club from a little bit of info I was told.
 

chiefdave

Well-Known Member
  • Apr 5, 2015
  • #48
Terry Gibson's perm said:
The question you ask is a very good one on the parking what is the threshold figure?
Click to expand...

"Over 12,000 homes are covered by the Ricoh Arena Residents’ Parking Scheme. It aims to make sure there are no parking problems on major event days,where more than 10,000 people are expected at the Arena."

http://www.coventry.gov.uk/info/117/parking/1025/ricoh_arena_-_residents_parking_scheme
 

Terry Gibson's perm

Well-Known Member
  • Apr 5, 2015
  • #49
chiefdave said:
"Over 12,000 homes are covered by the Ricoh Arena Residents’ Parking Scheme. It aims to make sure there are no parking problems on major event days,where more than 10,000 people are expected at the Arena."

http://www.coventry.gov.uk/info/117/parking/1025/ricoh_arena_-_residents_parking_scheme
Click to expand...

I did think I was seeing less of the vultures out on match day, I guess this is being kept quiet as lots of people are making money out of the parking when there is no need to pay for it as we seem to be well under 10k most weeks. I wonder if people stopped paying would the attendances be inflated to get above the threshold?

Thank you for the link
 

shmmeee

Well-Known Member
  • Apr 5, 2015
  • #50
Can I ask: will we see an improvement in customer service at the ticket office and perhaps improved training so all staff know what tickets are on offer?

Are there any plans for improving local marketing. Specifically billboards about the next game and getting players/Sky Blue Sam out and about promoting us.

Can we have free flags?

I think I asked these in Jan's thread but never remembered to check for an answer so if they've already been asked would appreciate an update. Cheers.
 

shmmeee

Well-Known Member
  • Apr 5, 2015
  • #51
chiefdave said:
Scope is in charge of the corporates isn't he? I would expect his to be looking after them rather than shifting boxes around. Fisher is chairman, most likely on a 6 figure salary. If he hasn't got something better to do than shift boxes there's something very wrong there.
Click to expand...

Wer'e short staffed and in the shit. Any leader worth their salt would be rolling up their sleeves and chipping in. There is literally nothing more important than front of house in a customer facing business.
 

Grendel

Well-Known Member
  • Apr 5, 2015
  • #52
shmmeee said:
Wer'e short staffed and in the shit. Any leader worth their salt would be rolling up their sleeves and chipping in. There is literally nothing more important than front of house in a customer facing business.
Click to expand...

No they wouldn't.

That's so typical of a labourite public sector response.
 

chiefdave

Well-Known Member
  • Apr 5, 2015
  • #53
shmmeee said:
Can I ask: will we see an improvement in customer service at the ticket office and perhaps improved training so all staff know what tickets are on offer?
Click to expand...

They should know that stuff just so they can upsell and get people coming back. If people come in wanting say 3 tickets they should be pointing out it works out cheaper with a match package. If someone comes in asking about kids tickets they should be getting them signed up to JSBs.
 

SkyBlue_Bear83

Well-Known Member
  • Apr 5, 2015
  • #54
chiefdave said:
They should know that stuff just so they can upsell and get people coming back. If people come in wanting say 3 tickets they should be pointing out it works out cheaper with a match package. If someone comes in asking about kids tickets they should be getting them signed up to JSBs.
Click to expand...

That is true, we need to remove peoples excuses not to go. Even if these excuses are the most illogical thought out reasons you have ever heard, we need to remove that reason. Our fans will pick up on the tiniest reasons to not attend and its about not giving them excuses not to go.

I said a few pages back, how hard would it be to have a few people at every match at the Ricoh who's primary aim is to get u16s at the match signed up to JSB memberships. Would seem a good idea to me and would cost next to nothing to do.
 

Alan Dugdales Moustache

Well-Known Member
  • Apr 5, 2015
  • #55
Pardon my complete bleedin' ignorance at this point but I have to ask, with embarrassment, what is SCG ?
 

ccfcway

Well-Known Member
  • Apr 5, 2015
  • #56
Alan Dugdales Moustache said:
Pardon my complete bleedin' ignorance at this point but I have to ask, with embarrassment, what is SCG ?
Click to expand...

Sandra Chairwoman Garlick
 
T

Tonylinc

Well-Known Member
  • Apr 5, 2015
  • #57
Supporters Consultative Group.....take no notice of ccfcway he is a cad
 

ccfcway

Well-Known Member
  • Apr 5, 2015
  • #58
Tonylinc said:
Supporters Consultative Group.....take no notice of ccfcway he is a cad
Click to expand...


isn't SCG chair of SCG ?, or is she chair of the Stadium Consultation Group,, or as she calls it, SCG
 
T

Tonylinc

Well-Known Member
  • Apr 5, 2015
  • #59
ccfcway said:
isn't SCG chair of SCG ?, or is she chair of the Stadium Consultation Group,, or as she calls it, SCG
Click to expand...
To be honest I've lost track as well
 

Terry Gibson's perm

Well-Known Member
  • Apr 5, 2015
  • #60
Tonylinc said:
To be honest I've lost track as well
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We have an awful lot of groups it is hard to keep up:facepalm:

I also can't help thinking the owners like to have lots of groups as it keeps everything very diluted and much easier to handle.
 

cloughie

Well-Known Member
  • Apr 5, 2015
  • #61
ashbyjan said:
Some of these were asked on here prior to the last SCG and I raised them - answers below

There was a mobile shop at Sixfields but Tynan Scope informed the meeting that they did not have the manpower or resources to bring stock and man a substantial retail presence hence the table top.
Click to expand...

Also no merchandise to sell!
 
T

Tonylinc

Well-Known Member
  • Apr 5, 2015
  • #62
cloughie said:
Also no merchandise to sell!
Click to expand...
What!!!! how much would it cost to hire a bloke with a tow bar????
 

Nick

Administrator
  • Apr 5, 2015
  • #63
Terry Gibson's perm said:
They are obviously as tight as me!

The question you ask is a very good one on the parking what is the threshold figure?
Click to expand...

10,000 according to this - http://www.coventry.gov.uk/info/117/parking/1025/ricoh_arena_-_residents_parking_scheme
 

shmmeee

Well-Known Member
  • Apr 5, 2015
  • #64
Grendel said:
No they wouldn't.

That's so typical of a labourite public sector response
Click to expand...

Typical old school British lazy management, more interested in the perks of the job rather than improving company performance.

Besides, I'm private sector now thanks to Gove
 

Terry Gibson's perm

Well-Known Member
  • Apr 5, 2015
  • #65
Nick said:
10,000 according to this - http://www.coventry.gov.uk/info/117/parking/1025/ricoh_arena_-_residents_parking_scheme
Click to expand...

hose were the days over 10k in the ground
 

Nick

Administrator
  • Apr 5, 2015
  • #66
Wonder what would happen if the attendance was 8k and somebody got a good ticket, pretty good case to not pay it
 

Ian1779

Well-Known Member
  • Apr 5, 2015
  • #67
italiahorse said:
Under 12's with a paying adult need to be free. That needs to include walk ups.
Click to expand...


Good idea, I was going to say 2 free child/youth season tickets with every adult one.
 

shmmeee

Well-Known Member
  • Apr 5, 2015
  • #68
Ian1779 said:
Good idea, I was going to say 2 free child/youth season tickets with every adult one.
Click to expand...

We've really got nothing to lose by giving away free tickets to kids. They nag for food, get the merchandise and hopefully turn into paying season ticket holding adults. If we were packing the place of I'd get it but we're not. Would rather that than schoolkids who in many cases don't care and are sent with someone they're not going to form a habit with.
 

stupot07

Well-Known Member
  • Apr 5, 2015
  • #69
shmmeee said:
We've really got nothing to lose by giving away free tickets to kids. They nag for food, get the merchandise and hopefully turn into paying season ticket holding adults. If we were packing the place of I'd get it but we're not. Would rather that than schoolkids who in many cases don't care and are sent with someone they're not going to form a habit with.
Click to expand...

Would it really attract more fee paying adults along to take them to the games? At the end of the day, a u12 can't come by themselves, and as I've said I've got a JSB child ST in the premium seats that cost under £4 a game. And it's a lot cheaper for both adult and children (u7 free) in the family stand.


Sent from my iPhone using Tapatalk - so please excuse any spelling or grammar errors
 

Terry Gibson's perm

Well-Known Member
  • Apr 5, 2015
  • #70
shmmeee said:
We've really got nothing to lose by giving away free tickets to kids. They nag for food, get the merchandise and hopefully turn into paying season ticket holding adults. If we were packing the place of I'd get it but we're not. Would rather that than schoolkids who in many cases don't care and are sent with someone they're not going to form a habit with.
Click to expand...

They can hope to get the merchandise but only if the club get some in, my 3 year old is starting to say to people he is a Sky Blue and I would love to get him a shirt and before anybody says the away one he is 3 imagine the state that would be in after 10 minutes:facepalm:. On that matter why do the club have a white shirt as it is no good for kids as they can't keep them clean.
 
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