Jamesimus
Well-Known Member
Mike Bushell, the TV presenter and L**ds fan I assume Nick was talking about…
Who's she?
I’m pretty sure I read everything and it suggested you get a second email straight after the confirmation one with the tickets link. No mention of this being at a later date.
Clearly this isn’t happening so everyone just in the dark as to when they will get them.
I’m sure it’s all in hand and will arrive in plenty of time but I do think ticketing people don’t put themselves in the shoes of fans who want the confidence of having the ticket in hand or a guaranteed date when it will be. It then becomes the worry of “ Have you checked your spam folders “ etc
The ticket office has confirmed that it’s a mistake on the email, there will be no print at home option. It’s digital wallet only.
The ticket office has confirmed that it’s a mistake on the email, there will be no print at home option. It’s digital wallet only.
So I need to get 4 Friday, 2 ST holders, (but not our usual seats), 2 non ST holders, what do I end up with?
And what is digital wallet only, does that just mean on your phone?
I just got off phone to the ticket office. The notification emails and the eticketing site clearly stated there was a print at home option (see below) but they didn't include one, no pdf was attached. So some poor young girl at the t.o. has been lumbered with making weak excuses for a management cock-up and has to explain to loads of people how to use a digital wallet or print the tickets for collection.Yes, “digital wallet only” means on your phone. No other option (unless you physically buy it at the ticket office, I assume).
Yes, “digital wallet only” means on your phone. No other option (unless you physically buy it at the ticket office, I assume).
It always amazes me that every other event people seem to be able to work out how to use whatever ticketing system is in place but when it comes to football people seem mystified
It always amazes me that every other event people seem to be able to work out how to use whatever ticketing system is in place but when it comes to football people seem mystified
I think it is because not all season ticket holders are using their normal turnstiles, for example those who have had to move standsI presume they are not loaded onto ST because they have no points value
I think it is because not all season ticket holders are using their normal turnstiles, for example those who have had to move stands
it said on the press release no print at home?I just got off phone to the ticket office. The notification emails and the eticketing site clearly stated there was a print at home option (see below) but they didn't include one, no pdf was attached. So some poor young girl at the t.o. has been lumbered with making weak excuses for a management cock-up and has to explain to loads of people how to use a digital wallet or print the tickets for collection.
View attachment 44747
On the old ones you could. They have all been changedWhat's that got to do with it. You can use any turnstile anyway to access most of the ground.
it is if you didn't read the comms sent by the club with ticket details, it said no print at home so not sure why anyone expected there to be.If the email says that there is a print at home PDF, wouldn’t you expect it to be there? I’m not sure this is the supporters’ fault.
It always amazes me that every other event people seem to be able to work out how to use whatever ticketing system is in place but when it comes to football people seem mystified
It was clear on the ticket website that the options were paper tickets posted out or digital wallet. It was clearly stated no print at home option was available. I didn't trust the post so I opted for digital wallet even though I have limited experience of using digital wallets. My problem is how I get five tickets onto five phones. Resumable I can email them but can I send them on WhatsApp?
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No it wasn't they changed it on the website or stated print at home was available on the eticketing site I definitely ordered online because I had a print at home option, I did print at home last year for a friendly so I had no reason to think the option would not be available.It was clear on the ticket website that the options were paper tickets posted out or digital wallet. It was clearly stated no print at home option was available. I didn't trust the post so I opted for digital wallet even though I have limited experience of using digital wallets. My problem is how I get five tickets onto five phones. Resumable I can email them but can I send them on WhatsApp?
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They may have changed it but I know what I saw and I stand by my comment #291No it wasn't they changed it on the website or stated print at home was available on the eticketing site I definitely ordered online because I had a print at home option, I did print at home last year for a friendly so I had no reason to think the option would not be available.
When I spoke to the girl at the T.O. about this she said she had spent the morning explaining how to download a digital wallet & use digital tickets, I could do this easily myself but I DON'T WANT TO, I DO NOT WANT TO RELY ON A DEVICE. Why they won't allow the option I don't understand, is their some sort of fraud, do they want to justify the installation new scanners or what?They may have changed it but I know what I saw and I stand by my comment #291
The club will want to move to all tickets being in a digital wallet like other clubs are already doing, it will stop passing tickets to someone else. I think this or next season will be the last when we have physical season tickets. There will be many supporters who don't want this especially older ones who don't have a smart phone. There is a way round passing tickets to someone else if it is in a wallet, I have a new and an older Samsung phone, the older one has no sim and I only use it at home but when I have booked train or flights the tickets are downloaded onto both phones & they are accessible when the phone is not connected to the Internet.When I spoke to the girl at the T.O. about this she said she had spent the morning explaining how to download a digital wallet & use digital tickets, I could do this easily myself but I DON'T WANT TO, I DO NOT WANT TO RELY ON A DEVICE. Why they won't allow the option I don't understand, is their some sort of fraud, do they want to justify the installation new scanners or what?
Not seen this at all , I did think it strange we weren’t playing though. Are we are behind our closed doors or theirsWe play Brighton behind closed doors Saturday, not sure if its been mentioned
Playing group matches starting at 9.25am Saturday morning SGT - available on soccer 7’s YouTube channel apparentlyHow did our U’21s get on in that tournament in Singapore?
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You're wrong because about 5 mins ago i received my "print at home ticket" even though i selected Digital.
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Won 2 drew 1, into tomorrow's gamesPlaying group matches starting at 9.25am Saturday morning SGT - available on soccer 7’s YouTube channel apparently
Yeh, born in Hertfordshire, supports Leeds, says it all.Who's she?
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