I had a similar thing sent to me by email offering a ticket discount. Bit odd as I've never given Wasps my email.
Sent it back saying as there was a big pile of free tickets on my managers desk and he'd managed to give away precisely zero I wouldn't be needing to take them up on their offer.
They have a real head in the sand attitude on social media to any criticism. They completely ignore anything relating to ticket problems, car park charges etc.
Even on social media they can't moan like we do. Hope their tickets don't arrive and their team get relegated (is that possible?):finger::finger::finger::finger: