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  • Thread starter gally9
  • Start date Aug 12, 2017
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covcity4life

Well-Known Member
  • Sep 13, 2017
  • #211
Marty said:
UK card. You may be alright using a VPN if you keep it on the same location. It may have flagged up on my account as I've accessed games from so many different countries.
Click to expand...

nah i dont myself, just wondered
 

Nick

Administrator
  • Sep 13, 2017
  • #212
Marty said:
The stream stopped working saying was a playback issue, then I relaunched the app and came up with content not available from your destination. So then proceeded to argue with the guy on chat who flat out called me a liar and told me to stop using a VPN, so I've emailed his boss with a transcript of the conversation, and stated I wanted a full refund, waiting to hear back now.

I'm 100% in the right here, so fuck knows what those clowns are going on about.
Click to expand...

Ha, I had it where they asked if I was using a VPN so I started talking technical with him and baffled the shit out of him and it started working.
 
Reactions: Marty

covcity4life

Well-Known Member
  • Sep 13, 2017
  • #213
Nick said:
Ha, I had it where they asked if I was using a VPN so I started talking technical with him and baffled the shit out of him and it started working.
Click to expand...

what did you say? just denied it?
 

Nick

Administrator
  • Sep 13, 2017
  • #214
covcity4life said:
what did you say? just denied it?
Click to expand...

I wasn't actually on a VPN, so I just explained what I was doing. He asked where I was watching from, I said do you mean me or the computer I am watching it on and it confused him a bit.
 

covkid69

Well-Known Member
  • Sep 13, 2017
  • #215
I had an issue last night trying to get just audio commentary as it kept telling me I needed to upgrade my account. In Spain at the min but worked ok in The Dominican Republic and Canada. Seems really crap since it changed to ifollow
 

Marty

Well-Known Member
  • Sep 13, 2017
  • #216
Nick said:
I wasn't actually on a VPN, so I just explained what I was doing. He asked where I was watching from, I said do you mean me or the computer I am watching it on and it confused him a bit.
Click to expand...

It confuses me lol, please explain.
 
Reactions: covcity4life

chiefdave

Well-Known Member
  • Sep 13, 2017
  • #217
I don't think they are clamping down on VPNs, think it's just in the script for the people answering the support queries.

When I had a problem I was told it was because I was using a VPN, denied it (I was using one) so they then decided my 40Mbps fibre wasn't fast enough for the stream to work.
 
S

Sky Blue Dal

Well-Known Member
  • Sep 14, 2017
  • #218
Been trying to purchase a season pass. Each time I give my Credit card details and billing address. As soon as I click "buy now", links me back to account login page. I have tried this twice and have not received no screen confirmation or email confirmation. In my account it does not show I have purchased any subscription.

Anyone know what is happening here??

I made two attempts and hope they don't charge my credit card company twice.



HELPPPPP!

ps... Doing this at work so wondering if it is VPN issue?
 

Marty

Well-Known Member
  • Sep 14, 2017
  • #219
Sky Blue Dal said:
Been trying to purchase a season pass. Each time I give my Credit card details and billing address. As soon as I click "buy now", links me back to account login page. I have tried this twice and have not received no screen confirmation or email confirmation. It my account it does not show I have purchased any subscription.

Anyone know what is happening here??

I made two attempts and hope they don't charge my credit card company twice.



HELPPPPP!
Click to expand...

You need to enter your card details on your account, and then go to the match centre to purchase the content you want.
 
S

Sky Blue Dal

Well-Known Member
  • Sep 14, 2017
  • #220
Marty said:
You need to enter your card details on your account, and then go to the match centre to purchase the content you want.
Click to expand...

Thanks matey!!
 

tskezz

Well-Known Member
  • Sep 14, 2017
  • #221
Just catching up on this thread as ive been using for the past few weeks with no issues now. BUT I have just read the word commentary!! I didn’t know you were able to get commentary ive just had the crowd noises. Is there a certain setting I need to be using?
 

chiefdave

Well-Known Member
  • Sep 14, 2017
  • #222
tskezz said:
Just catching up on this thread as ive been using for the past few weeks with no issues now. BUT I have just read the word commentary!! I didn’t know you were able to get commentary ive just had the crowd noises. Is there a certain setting I need to be using?
Click to expand...
Open a second window and use the audio stream which is from CWR. You'll have to mess about with pausing one of the streams to get them in sync but its ok once you've done that.

Have seen on the video playback theres an option that says home or away so I'm assuming at some point commentary will be added.
 

Nick

Administrator
  • Sep 14, 2017
  • #223
I quite like it without commentary. You don't get it at the game.
 
Reactions: Kingokings204, shmmeee and singers_pore

chiefdave

Well-Known Member
  • Sep 14, 2017
  • #224
Nick said:
I quite like it without commentary. You don't get it at the game.
Click to expand...
You do where I sit. Only problem is the chap providing it seems to have a squad list from about 5 years ago!
 
Reactions: Moff, Kingokings204, Marty and 1 other person

Marty

Well-Known Member
  • Sep 14, 2017
  • #225
chiefdave said:
You do where I sit. Only problem is the chap providing it seems to have a squad list from about 5 years ago!
Click to expand...

Could be worse, I have a lad about 14 with his dad, who go on like they are sitting on MOTD panel.
 

shmmeee

Well-Known Member
  • Sep 14, 2017
  • #226
Marty said:
Could be worse, I have a lad about 14 with his dad, who go on like they are sitting on MOTD panel.
Click to expand...

Awww you can’t begrudge a lad and dad combo. That’s what the sport is about!
 
Reactions: MusicDating and RegTheDonk

Marty

Well-Known Member
  • Sep 14, 2017
  • #227
shmmeee said:
Awww you can’t begrudge a lad and dad combo. That’s what the sport is about!
Click to expand...

More then happy to swap seats with you, I give it 10 minutes before you want to turn round and hit them.
 
Reactions: Kingokings204
K

Kingokings204

Well-Known Member
  • Sep 14, 2017
  • #228
Marty said:
More then happy to swap seats with you, I give it 10 minutes before you want to turn round and hit them.
Click to expand...

But I love my son :finger:
 
Reactions: Marty

Marty

Well-Known Member
  • Sep 16, 2017
  • #229
I got a reply from them, basically blamed me for using a UK phone abroad, but as a gesture of goodwill they refunded the money back.
 

Nick

Administrator
  • Sep 16, 2017
  • #230
Marty said:
I got a reply from them, basically blamed me for using a UK phone abroad, but as a gesture of goodwill they refunded the money back.
Click to expand...

Will have to see if it works today
 

Marty

Well-Known Member
  • Sep 16, 2017
  • #231
Nick said:
Will have to see if it works today
Click to expand...

I'm not holding out much hope....
 

Nick

Administrator
  • Sep 16, 2017
  • #232
Marty said:
I'm not holding out much hope....
Click to expand...

I can see their point if somewhere along the line your phone is using a UK network and is routed back through the UK, it may show to them you are in the UK.
 

chiefdave

Well-Known Member
  • Sep 16, 2017
  • #233
Marty said:
I got a reply from them, basically blamed me for using a UK phone abroad, but as a gesture of goodwill they refunded the money back.
Click to expand...
Impression I get is they don't have a clue how to fix any problems so shift it on to anything else. Their default seems to be 'you're using a VPN' which shouldn't actually make any difference to if their side of things works or not.
 

Greggs

Well-Known Member
  • Sep 16, 2017
  • #234
How easy is it to setup a VPN? Can you get a decent one for free? I'm on a laptop...
 

Nick

Administrator
  • Sep 16, 2017
  • #235
Free ones usually aren't the best as they are quite slow and usually obvious to the other end they are VPNs.
 

tskezz

Well-Known Member
  • Sep 16, 2017
  • #236
chiefdave said:
Open a second window and use the audio stream which is from CWR. You'll have to mess about with pausing one of the streams to get them in sync but its ok once you've done that.

Have seen on the video playback theres an option that says home or away so I'm assuming at some point commentary will be added.
Click to expand...
I'm in!! Bit of a pain to work out where you are at the start. But bang on now nice one
 
S

superskyblue

Well-Known Member
  • Sep 23, 2017
  • #237
I'm on holiday so have bought access to the game. Do you stream the video through the 'Match Centre' on the club's website?
 

Nick

Administrator
  • Sep 23, 2017
  • #238
superskyblue said:
I'm on holiday so have bought access to the game. Do you stream the video through the 'Match Centre' on the club's website?
Click to expand...
Yeah it should appear
 
S

superskyblue

Well-Known Member
  • Sep 23, 2017
  • #239
Nick said:
Yeah it should appear
Click to expand...

Cheers Nick
 

Nick

Administrator
  • Sep 23, 2017
  • #240
superskyblue said:
Cheers Nick
Click to expand...
Should be there now saying watch live or something?
 
Reactions: superskyblue
S

Sky Blue Dal

Well-Known Member
  • Sep 23, 2017
  • #241
Is this match on live video stream? Can't seem to see it on in Match centre?

Can only see listen live now?
 

Nick

Administrator
  • Sep 23, 2017
  • #242
Sky Blue Dal said:
Is this match on live video stream? Can't seem to see it on in Match centre?

Can only see listen live now?
Click to expand...
Are you outside the UK?
 
S

Sky Blue Dal

Well-Known Member
  • Sep 23, 2017
  • #243
In Uk.

Is it not available for UK residents?
 

ccfcway

Well-Known Member
  • Sep 23, 2017
  • #244
Sky Blue Dal said:
In Uk.

Is it not available for UK residents?
Click to expand...

no, nor Ireland
 

robbiekeane

Well-Known Member
  • Sep 23, 2017
  • #245
Sky Blue Dal said:
In Uk.

Is it not available for UK residents?
Click to expand...
Get a vpn
 
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