Just to give you an insight into where the EFL's priorities are - there's no ability to give feedback on iFollow at all in the EFL supporter's survey. I noticed a single question where iFollow was a checkbox about how you watch games, but nowhere are you able to tell them how shit it is .
There are various options in the survey about game attendance and overseas etc as well as capturing the country you live in - so it is a consideration.
But regardless of whether you watch 1 game on iFollow or all of them, it's a service they provide and it's pretty clear with their actions they don't really care about the experience.