I Follow (13 Viewers)
- Thread starter Roger H
- Start date
andrew.roberts
Well-Known Member
But you are getting video ?
robbiekeane
Well-Known Member
might sound really obvious but when the video is playing, at the bottom of the video screen there’s a little speaker and it defaults to “mute” with a little “x” underneath it. tried clicking that?
Sorry can’t help directly fella but ifollow has been flaky for me in the past in terms of Audio and streaming so I’m suggesting it might not be an issue with your device. Also why is commentary from BBC CWR not available when viewing full match a few days later very frustrating. I’m live in Aus and not always awake to view live commentary however good or bad is essential
Will try that on Sat, thanks.
Don't pay for video, so won't get it
That's 3 games now with no audio feed. I need to contact I Follow or the club to get them to sort this problem out or give me a refund.
My brother, 150 miles away is having similar problems. I can't see a number or E Mail address on the site to contact (I wonder why ?). Any suggestions folks ?
My brother, 150 miles away is having similar problems. I can't see a number or E Mail address on the site to contact (I wonder why ?). Any suggestions folks ?
BigMo'sCheekbone
Member
ifollow audio commentary, on both the app and internet browser, have been absolutely woeful for me. They are apparently aware of problems on the former and suggested I use the website in the meantime.
I could listen to about 10 seconds of commentary before the audio feed resets. I've been emailing the following address, which hasn't helped (yet) but they have at least responded and made suggestions: [email protected]
tomreagan84
Well-Known Member
biggymania
Well-Known Member
I've stopped subscribing to iFollow this year, first time in probably 5 or more years since I left the UK. The service has gotten worse every year, not better. I've written to them and they say they're aware of issues but no commitment to fix. I've also written to the club who are also aware but I get the sense there's no intention to really improve or fix anything.
It's a shame because it's driving genuine customers into the hands of illegal streams and IPTV providers, purely because even as a paying customer with iFollow, you rarely get what you pay for.
It's a shame because it's driving genuine customers into the hands of illegal streams and IPTV providers, purely because even as a paying customer with iFollow, you rarely get what you pay for.
Speedie's Head
Well-Known Member
They will usually give a partial refund but only if you complain. I haven't had any issues with the audio feed (other than the mess at CWR!)
biggymania
Well-Known Member
For me I've been locked out of watching games which they say is "due to using too many devices" but the system only lets you stream on a single device. In prior seasons, it would simply tell you this when you tried to open a stream. Many times I need to move rooms or devices during the game which is perfectly legit, but their system treats this as abusive behaviour and blocks you.
Last year they started blocking my account meaning I couldn't start a stream on any device - I had to have them manually lift those blocks and they told me the only way to guarantee was to "only ever log in on one device" which is just stupid. The system used to handle this perfectly well, but it has regressed.
Then there's also that full screen doesn't work on iOS devices, there's a huge banner at the bottom of the Cov app that persists when you full screen, which is sort of the opposite of full screen. Oh and rewind no longer works, whereas it used to.
So all in all it feels to me like the service has gotten worse since I first started subscribing - and being blocked so many times last season from using it was the last straw. I'd happily resubscribe if they fix the overly aggressive blocking, but no commitment from them to do it. Seems they're happy to take the money and let the product / experience worsen for the customer. So I'm no longer a customer, regrettably.
Last year they started blocking my account meaning I couldn't start a stream on any device - I had to have them manually lift those blocks and they told me the only way to guarantee was to "only ever log in on one device" which is just stupid. The system used to handle this perfectly well, but it has regressed.
Then there's also that full screen doesn't work on iOS devices, there's a huge banner at the bottom of the Cov app that persists when you full screen, which is sort of the opposite of full screen. Oh and rewind no longer works, whereas it used to.
So all in all it feels to me like the service has gotten worse since I first started subscribing - and being blocked so many times last season from using it was the last straw. I'd happily resubscribe if they fix the overly aggressive blocking, but no commitment from them to do it. Seems they're happy to take the money and let the product / experience worsen for the customer. So I'm no longer a customer, regrettably.
Pezza
Well-Known Member
Last season I used the app, however this season it has not been working. Wrote to the club, they did reply within 24 hours but just said the developers were working on it... blah blah.
I have been watching through web app and it's been fine. I did though notice that the app had an update this week, so I HOPE this has fixed the issues on match days but I won't get my hopes up.
I have the Danish version of sky who show a lot of games, though it seems to be Wrexham every week which is ridiculous.
I have been watching through web app and it's been fine. I did though notice that the app had an update this week, so I HOPE this has fixed the issues on match days but I won't get my hopes up.
I have the Danish version of sky who show a lot of games, though it seems to be Wrexham every week which is ridiculous.
oscillatewildly
Well-Known Member
Only ever heard of this service being beset with issues. I'll never subscribe.
PlasticPigsAtTheValley
Active Member
To those who want to watch on their phones, bypass the app entirely (it’s garbage) and just go on your selected web browser (I personally have been using Brave browser on my phone) and on the official cov website click through to iFollow as usual. This has solved all my problems personally.
Agreed that this year has been a lot worse than years gone by.
Agreed that this year has been a lot worse than years gone by.