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Family zone ticket exchange (1 Viewer)

  • Thread starter Nick
  • Start date May 10, 2024
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Alan Dugdales Moustache

Well-Known Member
  • May 11, 2024
  • #106
skyblu3sk said:
Honestly I get where Doug is coming from here, He got absolutely battered in to extending the family zone last season allowing a lot of cheap adult tickets to be sold and a lot of seats locked out at £50 which is bloody cheap. On top of this people don't turn up which reduces the amount made through the food and beverage tills. 1/3rd of tickets not being used is frankly taking the piss.
Click to expand...
How much money do the club make from food and beverage in the family stand ?
 

bigfatronssba

Well-Known Member
  • May 11, 2024
  • #107
Alan Dugdales Moustache said:
It's not just the family area where season ticket holders aren't turning up . There are vast areas of the north stand in general where ticket holders aren't showing up even for bigger matches .
Going on holiday is a privilege , not a right . Lots of families go on holiday in August and buy a season ticket knowing full well they may miss a match during the summer holidays. Still they shell out for a ticket though. Perhaps they should consider the consequences of this move by the club before shelling out .
Click to expand...

Invalid argument. Season ticket holders outside of the FZ aren't depriving other people of discounted tickets.
 
Reactions: rockwoodfleet
P

play_in_skyblue_stripes

Well-Known Member
  • May 11, 2024
  • #108
Alan Dugdales Moustache said:
"You can buy a season ticket thank you very much but be warned you WILL attend or else your ticket will be taken away, without refund, and you will be banned from buying a season ticket next time round as a punishment"

We're not exactly crying out for a bigger stadium are we?
.
I was 50/50 as to whether I should renew having missed a number of matches but given this " threat" I'm happy not to bother .

Sooner or later this will be extended to the entire home areas.
Click to expand...
Very poor customer relations to threaten to take peoples season ticket away.
Not everything revolves around money and short term thinking!!!!
 
Reactions: Calista and Deleted member 9744
S

skyblu3sk

Well-Known Member
  • May 11, 2024
  • #109
Alan Dugdales Moustache said:
How much money do the club make from food and beverage in the family stand ?
Click to expand...
Honestly not a scooby but it will be at least something. It just compounds the face a load of seats have been locked down to basically 2 quid a game.
 
Reactions: skybluecam

Alan Dugdales Moustache

Well-Known Member
  • May 11, 2024
  • #110
bigfatronssba said:
Invalid argument. Season ticket holders outside of the FZ aren't depriving other people of discounted tickets.
Click to expand...
How much revenue have the club lost 23/24 in that family corner then ?
 

bigfatronssba

Well-Known Member
  • May 11, 2024
  • #111
Alan Dugdales Moustache said:
How much revenue have the club lost 23/24 in that family corner then ?
Click to expand...
33% going forward if the Club's press release is accurate.
 

Alan Dugdales Moustache

Well-Known Member
  • May 11, 2024
  • #112
play_in_skyblue_stripes said:
Very poor customer relations to threaten to take peoples season ticket away.
Not everything revolves around money and short term thinking!!!!
Click to expand...
The club clearly think they can make more money from this then the customers that they will lose. There must be a long waiting list.
 
Reactions: Blind-Faith

Alan Dugdales Moustache

Well-Known Member
  • May 11, 2024
  • #113
bigfatronssba said:
33% going forward if the Club's press release is accurate.
Click to expand...
33% of what ? They sold out in 2 weeks , you said .
 

Alan Dugdales Moustache

Well-Known Member
  • May 11, 2024
  • #114
chiefdave said:
Think most clubs don't allow ticket exchange unless its a sell out so maybe they'll start it with the family zone and then we've got the infrastructure ready to go if / when the rest of the ground sells out
Click to expand...
Absolutely. They're using this as a trial. It will inevitably apply to the whole ground.
 

Grendel

Well-Known Member
  • May 11, 2024
  • #115
bigfatronssba said:
33% going forward if the Club's press release is accurate.
Click to expand...

How if they are all sold?
 
Reactions: Alan Dugdales Moustache

Nick

Administrator
  • May 11, 2024
  • #116
Grendel said:
How if they are all sold?
Click to expand...

Be interesting when they want to sell them twice over.
 
S

skyblu3sk

Well-Known Member
  • May 11, 2024
  • #117
Alan Dugdales Moustache said:
The club clearly think they can make more money from this then the customers that they will lose. There must be a long waiting list.
Click to expand...
For every child seat the club would need to sell it 2 games a season to break even...
 
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Alan Dugdales Moustache

Well-Known Member
  • May 11, 2024
  • #118
Grendel said:
How if they are all sold?
Click to expand...
Exactly the point I was making . Perhaps they forsee being able to sell as many tickets twice over as they can.
 

bigfatronssba

Well-Known Member
  • May 11, 2024
  • #119
Alan Dugdales Moustache said:
33% of what ? They sold out in 2 weeks , you said .
Click to expand...

1/3 don’t turn up which could be sold to families who actually go. Including kids who will grow up to support us
 
Reactions: brizzle and MalcSB

bigfatronssba

Well-Known Member
  • May 11, 2024
  • #120
Grendel said:
How if they are all sold?
Click to expand...

1/3 don’t turn up which could be sold to families who actually go. Including kids who will grow up to support us
 
Reactions: brizzle, MalcSB and CCFCSteve

Grendel

Well-Known Member
  • May 11, 2024
  • #121
bigfatronssba said:
1/3 don’t turn up which could be sold to families who actually go. Including kids who will grow up to support us
Click to expand...

They still have the revenue - you said they weren’t - it’s rubbish
 

MalcSB

Well-Known Member
  • May 11, 2024
  • #122
This isn’t about revenue though, its about people abusing a concession and denying others the opportunity to benefit from that concession.
 
Reactions: Williescar, brizzle and CCFCSteve

samccov1987

Well-Known Member
  • May 11, 2024
  • #123
We all know there are adults who have abused the FZ price but this isn’t punishing them. It has the potential to punish genuine families who can’t attend midweek games because it’s too late for young kids.

I may be wrong but I’d fully expect the early bird price to have expired before Sky have made their initial picks of games so it’s not even like you have any idea of the number of games that will fall midweek.

Pete said on another post Doug never floated this idea at recent fans forums. He’s got it wrong and I hope he’ll be big enough to rectify the decision.

Personally I think setting the price of an adult and child at the same price as a standard adult would have made more sense but at the very least I think non Saturday 15.00 fixtures should be excluded from the non attendance count.
 
Last edited: May 11, 2024
Reactions: Theonlywayisskyblue, mark82, Alan Dugdales Moustache and 3 others
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wingy

Well-Known Member
  • May 11, 2024
  • #124
bigfatronssba said:
Invalid argument. Season ticket holders outside of the FZ aren't depriving other people of discounted tickets.
Click to expand...
Do you think it stops here or a creeping formula?

On a separate point entirely I think a bit shameful really I'm old school and it's the commodification of children at the end of the day!
 
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Alan Dugdales Moustache

Well-Known Member
  • May 11, 2024
  • #125
bigfatronssba said:
1/3 don’t turn up which could be sold to families who actually go. Including kids who will grow up to support us
Click to expand...
How many kids will be able to attend that many midweek games ? Not surprised at all by these statistics . I wonder how many Saturday matches are actually missed compared to midweek matches. I doubt it's anywhere near 1/3 and the club would know.
Loads will miss matches in August because they're on holiday, whatever the penalty.
 

Flying Fokker

Well-Known Member
  • May 11, 2024
  • #126
Alan Dugdales Moustache said:
How many kids will be able to attend that many midweek games ? Not surprised at all by these statistics . I wonder how many Saturday matches are actually missed compared to midweek matches. I doubt it's anywhere near 1/3 and the club would know.
Loads will miss matches in August because they're on holiday, whatever the penalty.
Click to expand...
So it seems that not having a ST is the best option.
 

Blind-Faith

Well-Known Member
  • May 12, 2024
  • #127
But season tickets should be available for ALL fans, not just ones who can make 23 games on whatever day and time they take place
 

GIMOC

Well-Known Member
  • May 12, 2024
  • #128
not sure how anyone can laud this idea

1) you buy a season ticket, that’s your ticket for the season. you’ve bought into the process and adding funds to the club. what you do with that ticket is your prerogative

2) ticket exchange only works if the cbs is sold out week on week which it won’t be while still in the championship. even the games where we ‘sold out’ there were tickets available the day before.

3) Doug was happy to take money and not worry about non attendance after the United game was announced. many bought tickets just for points and not bother with the game (Ipswich and hull games prime example)
 
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Alan Dugdales Moustache

Well-Known Member
  • May 12, 2024
  • #129
Flying Fokker said:
So it seems that not having a ST is the best option.
Click to expand...
GIMOC said:
not sure how anyone can laud this idea

1) you buy a season ticket, that’s your ticket for the season. you’ve bought into the process and adding funds to the club. what you do with that ticket is your prerogative

2) ticket exchange only works if the cbs is sold out week on week which it won’t be while still in the championship. even the games where we ‘sold out’ there were tickets available the day before.

3) Doug was happy to take money and not worry about non attendance after the United game was announced. many bought tickets just for points and not bother with the game (Ipswich and hull games prime example)
Click to expand...
Don't Man United have a three-strikes-and-your'e-out initiative to do with missing matches? That could even be for away season ticket holders I guess.
I can understand it for a club like that but not us..
 
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Alan Dugdales Moustache

Well-Known Member
  • May 12, 2024
  • #130
I wonder what will happen if you can't attend, let's say, a midweek game with an expected turn out of no more than 23k.
You inform the club accordingly. The club fails to sell your ticket (s).
Does that count towards your three strikes? Do the club inform you the ticket was sold or not ?
No one wanted your seat and therefore you haven't deprived anyone else .
But as a season ticket holder you need to know where you stand .
 
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Saddlebrains

Well-Known Member
  • May 12, 2024
  • #131
Alan Dugdales Moustache said:
I wonder what will happen if you can't attend, let's say, a midweek game with an expected turn out of no more than 23k.
You inform the club accordingly. The club fails to sell your ticket (s).
Does that count towards your three strikes? Do the club inform you the ticket was sold or not ?
No one wanted your seat and therefore you haven't deprived anyone else .
Click to expand...


Very good point
 

GIMOC

Well-Known Member
  • May 12, 2024
  • #132
Alan Dugdales Moustache said:
Don't Man United have a three-strikes-and-your'e-out initiative to do with missing matches? That could even be for away season ticket holders I guess.
I can understand it for a club like that but not us..
Click to expand...

united are bringing a QR code system in which means the QR code changes every 10 mins. means you can’t forward to friends proper the match. the ticket exchange system for United means the club resale the ticket for 4 x the value. thats when you see so many ‘tourists’ at the big clubs now. prices out the normal fan
 

Blind-Faith

Well-Known Member
  • May 12, 2024
  • #133
GIMOC said:
united are bringing a QR code system in which means the QR code changes every 10 mins. means you can’t forward to friends proper the match. the ticket exchange system for United means the club resale the ticket for 4 x the value. thats when you see so many ‘tourists’ at the big clubs now. prices out the normal fan
Click to expand...
Disgusting if they are selling them at x4 the price. Resell them at face value, fair enough, but don’t rip people off. At clubs where they sell out every week, the system of reselling tickets of people who can’t make the game is fair enough.

Just feels like we’re trying to be bigger than we actually are which is slightly embarrassing. Also smacks of the club not caring about the fans and just wanting to make as much money as possible.
 
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chiefdave

Well-Known Member
  • May 12, 2024
  • #134
Blind-Faith said:
But season tickets should be available for ALL fans, not just ones who can make 23 games on whatever day and time they take place
Click to expand...
not to single you out as loads of people are saying similar but why are people talking like this? Nobody is being barred from buying a season ticket. its just one part of the ground which is massively discounted and half empty every game despite being sold out

If for some odd reason people want to buy season tickets and only turn up less than 10 times a season then they're absolutely free to do so anywhere else in the ground
 
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chiefdave

Well-Known Member
  • May 12, 2024
  • #135
Alan Dugdales Moustache said:
I wonder what will happen if you can't attend, let's say, a midweek game with an expected turn out of no more than 23k.
You inform the club accordingly. The club fails to sell your ticket (s).
Does that count towards your three strikes? Do the club inform you the ticket was sold or not ?
No one wanted your seat and therefore you haven't deprived anyone else .
But as a season ticket holder you need to know where you stand .
Click to expand...
doesn't say anything about them having to sell. you place them on the exchange and thats your part done
if fans are unable to attend then they must put their tickets on the Ticket Exchange
Click to expand...
I'm not buying the idea that this is outrageous because kids can't go on school night. If you'd missed every single game that was on a school night this season, which everyone refers to as the worst season we've ever had for fixture scheduling, you still wouldn't be near the point that anything is going to happen
 
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skybluecam

Well-Known Member
  • May 12, 2024
  • #136
Alan Dugdales Moustache said:
I wonder what will happen if you can't attend, let's say, a midweek game with an expected turn out of no more than 23k.
You inform the club accordingly. The club fails to sell your ticket (s).
Does that count towards your three strikes? Do the club inform you the ticket was sold or not ?
No one wanted your seat and therefore you haven't deprived anyone else .
But as a season ticket holder you need to know where you stand .
Click to expand...
Obviously it won’t count as one of your 3 strikes, come on.

“if fans are unable to attend then they must put their tickets on the Ticket Exchange. Failure to do this on 3 occasions or more will result in your Season Ticket being revoked for the remainder of the season”

The requirement is just to put them on there, not for them to sell.
 

ccfc1234

Well-Known Member
  • May 12, 2024
  • #137
Just charge the family zone more and stop with all the extra rules being put on that area of the ground
 

Grendel

Well-Known Member
  • May 12, 2024
  • #138
ccfc1234 said:
Just charge the family zone more and stop with all the extra rules being put on that area of the ground
Click to expand...

Which really is the aim of the excercise
 
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Alan Dugdales Moustache

Well-Known Member
  • May 12, 2024
  • #139
chiefdave said:
not to single you out as loads of people are saying similar but why are people talking like this? Nobody is being barred from buying a season ticket. its just one part of the ground which is massively discounted and half empty every game despite being sold out

If for some odd reason people want to buy season tickets and only turn up less than 10 times a season then they're absolutely free to do so anywhere else in the ground
Click to expand...
....that'll change before long , Dave, if this is deemed to " work"
 

Alan Dugdales Moustache

Well-Known Member
  • May 12, 2024
  • #140
skybluecam said:
Obviously it won’t count as one of your 3 strikes, come on.

“if fans are unable to attend then they must put their tickets on the Ticket Exchange. Failure to do this on 3 occasions or more will result in your Season Ticket being revoked for the remainder of the season”

The requirement is just to put them on there, not for them to sell.
Click to expand...
I get it but I wonder if they are really that bothered about reselling your seats if your season ticket is revoked for the rest of the season ?
Is it a punishment exercise or a genuine effort to fill the stadium and gain extra revenue from the resale?
If the latter, they need to arrange a waiting list of families who miss out on a season ticket in that area. If they don't do this they're not that bothered.

And will the club be doing this or will it be a third party ?
 
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