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Expect another delay (1 Viewer)

  • Thread starter Saddlebrains
  • Start date Aug 22, 2023
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Saddlebrains

Well-Known Member
  • Aug 29, 2023
  • #281
Macca1987 said:
That's if they are even in the shop this week
Click to expand...


Yea true. Awaiting the 'Superstore delayed because its everyone elses fault we don't have shirts' tweet
 
Reactions: Macca1987

MalcSB

Well-Known Member
  • Aug 29, 2023
  • #282
Saddlebrains said:
Those who's tops haven't came, why don't you just go to the shop this week when they're out, buy it there, then when the delivery comes, send it back?

I know its a ballache but a way around it maybe?
Click to expand...
I have paid for delivery and it is a 120 mile round trip to the shop.
 
Reactions: duffer, oakey, Somerset Sky Blue and 2 others

skybluelee

Well-Known Member
  • Aug 29, 2023
  • #283
Saddlebrains said:
Those who's tops haven't came, why don't you just go to the shop this week when they're out, buy it there, then when the delivery comes, send it back?

I know its a ballache but a way around it maybe?
Click to expand...
400 mile round trip says no.
 
Reactions: oakey, Somerset Sky Blue, MalcSB and 2 others
T

thekidfromstrettoncamp

Well-Known Member
  • Aug 29, 2023
  • #284
skybluelee said:
400 mile round trip says no.
Click to expand...
Call yourself a supporter?
 

shepardo01

Well-Known Member
  • Aug 29, 2023
  • #285
This came through earlier (I sent the message last week)

thank you forgetting in touch.

We are doing our best to get orders out in chronological order. Unfortunately due to few size discrepancies within our delivery this has added an ever so slight additional delay to orders being dispatched.

Kind Regards,

Customer Service
 

Covcraig@bury

Well-Known Member
  • Aug 29, 2023
  • #286
Just got mine , it’s been a long wait though
 

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Reactions: RegiswasGod, Terry Gibson's perm, oakey and 1 other person

Saddlebrains

Well-Known Member
  • Aug 29, 2023
  • #287
Tweet coming after 5pm.....


Who do you think they'll blame this time?
 
Reactions: skybluepm2

Covcraig@bury

Well-Known Member
  • Aug 29, 2023
  • #288
Saddlebrains said:
Tweet coming after 5pm.....


Who do you think they'll blame this time?
Click to expand...
It’s got to be Boddy 1/10 on
 
Reactions: skybluepm2

skybluepm2

Well-Known Member
  • Aug 29, 2023
  • #289
shepardo01 said:
This came through earlier (I sent the message last week)

thank you forgetting in touch.

We are doing our best to get orders out in chronological order. Unfortunately due to few size discrepancies within our delivery this has added an ever so slight additional delay to orders being dispatched.

Kind Regards,

Customer Service
Click to expand...

They really didn’t need to add the ‘ever so slight’ to the additional delay line

The club are seriously shooting themselves in the foot here with the poor communication. I pre-ordered within minutes of release and still have had no communication which in itself is particularly poor. It’s frustrating, and although I won’t lose any sleep over it, I’ll think again about pre-ordering in advance (hence not purchasing the away kit as yet). I’m sure many others will be of the same mindset.
 
Reactions: Saddlebrains and shepardo01

skybluepm2

Well-Known Member
  • Aug 29, 2023
  • #290
Saddlebrains said:
Tweet coming after 5pm.....


Who do you think they'll blame this time?
Click to expand...

Free gift incoming, not sure they’ll top last years £5 retail voucher though. Perhaps this time it’ll be a copy of the 2023 calendar.
 
Reactions: oakey, Saddlebrains and Covcraig@bury

shepardo01

Well-Known Member
  • Aug 29, 2023
  • #291
skybluepm2 said:
They really didn’t need to add the ‘ever so slight’ to the additional delay line
Click to expand...
Yes - piss take of an addition!
 
Reactions: skybluepm2

shepardo01

Well-Known Member
  • Aug 29, 2023
  • #292
Saddlebrains said:
Tweet coming after 5pm....
Click to expand...
After 5.... Doesn't bode well...
Press send and log off for the evening.....??
 
Reactions: MalcSB and Saddlebrains

Julie SBA

Well-Known Member
  • Aug 29, 2023
  • #293
got a shirt for my daughters birthday when they were on pre-sale, still don't have it.

Any other business apart from our football club would never get away with it.
 
Reactions: duffer

Saddlebrains

Well-Known Member
  • Aug 29, 2023
  • #294
shepardo01 said:
After 5.... Doesn't bode well...
Press send and log off for the evening.....??
Click to expand...

It seems that way mate
 
Reactions: MalcSB and shepardo01

TomRad85

Well-Known Member
  • Aug 29, 2023
  • #295
Saddlebrains said:
Tweet coming after 5pm.....


Who do you think they'll blame this time?
Click to expand...
Me: It would be nice if they announced a signing tonight.

Them: 10 reasons why your shirts are delayed.
 

MalcSB

Well-Known Member
  • Aug 29, 2023
  • #296
Is the update on the delay delayed?
 
Reactions: thekidfromstrettoncamp, Alex1987 and skybluepm2

Saddlebrains

Well-Known Member
  • Aug 29, 2023
  • #297
MalcSB said:
Is the update on the delay delayed?
Click to expand...


Seems so. A msocial media message was meant to go out tonight, including superstore opening announcement

Can only presume its yet another delay
 

shepardo01

Well-Known Member
  • Aug 29, 2023
  • #298
Saddlebrains said:
Seems so. A msocial media message was meant to go out tonight, including superstore opening announcement

Can only presume its yet another delay
Click to expand...
Club getting a bit short with replies now....
 

skybluepm2

Well-Known Member
  • Aug 29, 2023
  • #299
shepardo01 said:
Club getting a bit short with replies now....
Click to expand...

Press send on the tweet at 11pm when most are asleep..worry about the barrage of abuse in the morning.

Won’t be worth waiting up for anyway, it’ll some wooly response saying it’s ‘out of our control, not our fault, still working in chronological order blah blah’…
 

chiefdave

Well-Known Member
  • Aug 29, 2023
  • #300
shepardo01 said:
Club getting a bit short with replies now....
Click to expand...
tbh I'm surprised they don't lose their shit at people every day some of the shit they get. my favourite is when they post the match day tickets info saying you can pay on the gate and some idiot will reply with 'can you pay on the gate'
 
Reactions: Skyblueweeman

Balli001

Well-Known Member
  • Aug 29, 2023
  • #301
chiefdave said:
tbh I'm surprised they don't lose their shit at people every day some of the shit they get. my favourite is when they post the match day tickets info saying you can pay on the gate and some idiot will reply with 'can you pay on the gate'
Click to expand...
It's gone 9pm and no updates if anything they could be getting way more abuse than they are
 

skybluepm2

Well-Known Member
  • Aug 29, 2023
  • #302
Coventry City are now able to provide an update regarding the pre-order delivery of home kit.

Unfortunately, a significant delivery that was meant to arrive at the warehouse on Friday did not arrive due to the delivery truck breaking down en route. This was beyond the Club’s control.

Due to the Bank Holiday weekend the Club were only informed of this today. This delivery will instead arrive into the warehouse tomorrow, with items dispatched as soon as possible tomorrow and Thursday.


More orders have been dispatched today, and fans should expect deliveries over the next few days.

These circumstances have delayed some others orders, due to these orders involving a combination of different sizes – for example, if a fan has ordered both a Small and a Medium, Small stock not arriving will mean that the entire order is delayed.






The Club will continue working tirelessly with our fulfilment partners to get all pre-orders out to supporters as soon as is possible this week and apologise for any inconvenience caused.

The Home Shirt and Home Goalkeeper Shirt will again be made available to buy online later this week – as well as being available once the Superstore opens.
 
Reactions: RegiswasGod

Sky Blue Heaven

Well-Known Member
  • Aug 29, 2023
  • #303

NEWS: Update regarding pre-orders of home kit

Coventry City are now able to provide an update regarding the pre-order delivery of home kit.
www.ccfc.co.uk

Delayed due to the delivery truck breaking down ⚽️
 

skybluepm2

Well-Known Member
  • Aug 29, 2023
  • #304
They’ve had all weekend to think of something…. The clubs delivery truck breaking down is a classic
 
Reactions: RegiswasGod, AOM and Saddlebrains

shepardo01

Well-Known Member
  • Aug 29, 2023
  • #305
Absolute bullshit! I placed two separate orders, one had one single shirt in it. (Other was mixed) Had nothing, order not even processed yet ... Fuming with that response!!
 
Reactions: Saddlebrains

MatthewWallis

Well-Known Member
  • Aug 29, 2023
  • #306
A few statements recently have felt very much like ‘it’s not our fault’. Even if this is truly the case, they could’ve just said on Friday there’s been a delivery delay, it’s not like they wouldn’t have known
 
Reactions: OldBedrocker

Saddlebrains

Well-Known Member
  • Aug 29, 2023
  • #307
Fucking hell
 

TomRad85

Well-Known Member
  • Aug 29, 2023
  • #308
skybluepm2 said:
Coventry City are now able to provide an update regarding the pre-order delivery of home kit.

Unfortunately, a significant delivery that was meant to arrive at the warehouse on Friday did not arrive due to the delivery truck breaking down en route. This was beyond the Club’s control.

Due to the Bank Holiday weekend the Club were only informed of this today. This delivery will instead arrive into the warehouse tomorrow, with items dispatched as soon as possible tomorrow and Thursday.


More orders have been dispatched today, and fans should expect deliveries over the next few days.

These circumstances have delayed some others orders, due to these orders involving a combination of different sizes – for example, if a fan has ordered both a Small and a Medium, Small stock not arriving will mean that the entire order is delayed.






The Club will continue working tirelessly with our fulfilment partners to get all pre-orders out to supporters as soon as is possible this week and apologise for any inconvenience caused.

The Home Shirt and Home Goalkeeper Shirt will again be made available to buy online later this week – as well as being available once the Superstore opens.
Click to expand...
Serious 'dog ate my homework' or 'my cousin shares my account' vibes.

Sent from my SM-G973F using Tapatalk
 
Reactions: duffer, Sick Boy, Brighton Sky Blue and 2 others

skybluepm2

Well-Known Member
  • Aug 29, 2023
  • #309
MatthewWallis said:
A few statements recently have felt very much like ‘it’s not our fault’. Even if this is truly the case, they could’ve just said on Friday there’s been a delivery delay, it’s not like they wouldn’t have known
Click to expand...

Exactly. If they really gave a monkey’s, Doug would’ve given Boddy something to do and had him tracking the Evri delivery until it reached the warehouse.

Very unlikely this alleged breakdown occurred, but I find it highly unlikely that they found out about it just before 9pm on a Tuesday night. Will be in the shop before the majority of pre-orders are fulfilled.
 

ccfctommy

Well-Known Member
  • Aug 29, 2023
  • #310
'The truck broke down'.
 

chiefdave

Well-Known Member
  • Aug 29, 2023
  • #311
Next update, an animal has got in the warehouse and eaten the kits
 
Reactions: OldBedrocker, Skybluecol, duffer and 2 others

SeaSeeEffCee

Well-Known Member
  • Aug 29, 2023
  • #312
Always an excuse isn’t there and it’s always something outside of the clubs control.
 
Reactions: AOM

Saddlebrains

Well-Known Member
  • Aug 29, 2023
  • #313
And still theres people on Twitter defending this
 
Reactions: skybluepm2

skybluepm2

Well-Known Member
  • Aug 29, 2023
  • #314
Following the immediate backlash, the club have now released footage of the delivery driver as proof.. it all makes sense now
 
Reactions: AOM, Terry Gibson's perm and Saddlebrains

MalcSB

Well-Known Member
  • Aug 29, 2023
  • #315
They were supposed to have been delivered to customers last week, a truck breaking down on Friday is not the reason that didn’t happen.
 
Reactions: OldBedrocker, duffer, RegiswasGod and 3 others
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