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Expect another delay (1 Viewer)

  • Thread starter Saddlebrains
  • Start date Aug 22, 2023
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Covcraig@bury

Well-Known Member
  • Aug 25, 2023
  • #211
Saddlebrains said:
Yours a shocker too?
Click to expand...
No been delivered yet but I have heard about the curly badge issue . It’s a shambles
 

shepardo01

Well-Known Member
  • Aug 25, 2023
  • #212
OldBedrocker said:
So more generic bollocks.
I ordered 14th still says pending Mondays a bank holiday so ambitious saying 30th
Click to expand...
It's pretty much the statement the club put out before they started to send them out. It is a generic statement from a few days back and is not up to date - eg from yesterday when I sent the message...
 
O

OldBedrocker

Well-Known Member
  • Aug 25, 2023
  • #213
Have there been any new “despatched” emails since the original ones sent yesterday morning?
 

clint van damme

Well-Known Member
  • Aug 25, 2023
  • #214
Fucking consumers moaning about poor service, if you'd been born Victorian times you'd have been up a chimney or something so just be grateful
 
Reactions: AOM

MalcSB

Well-Known Member
  • Aug 25, 2023
  • #215
They said delivery this week, not dispatch. Utter shambles.
 

oakey

Well-Known Member
  • Aug 25, 2023
  • #216
OldBedrocker said:
Have there been any new “despatched” emails since the original ones sent yesterday morning?
Click to expand...
I got a despatched email at 00.30 (just after midnight).
Ordered 27th July. Tracking by Evri still at the, "We're expecting it" phase.
Home shirt (child xl) + shorts (s)
 

Gynnsthetonic

Well-Known Member
  • Aug 25, 2023
  • #217
Shit kit anyway, should of been released before the summer holidays too, 4 kits not bought this year, I'll wait for next year's now
 
Reactions: Saddlebrains

Woolly68

Well-Known Member
  • Aug 25, 2023
  • #218
Mine is being delivered today between 17-00 and 19-00, apparently. Had emails throughout today.
 

Saddlebrains

Well-Known Member
  • Aug 25, 2023
  • #219



@David O'Day theres your proof Mathew
 
Reactions: Sick Boy, RegiswasGod and oakey

MalcSB

Well-Known Member
  • Aug 25, 2023
  • #220
Saddlebrains said:
View attachment 31613


@David O'Day theres your proof Mathew
Click to expand...
On what planet can anyone be unable to fulfil a pre-order? This really is an utter shambles.
 
Reactions: AOM, Matt smith, oakey and 1 other person

Saddlebrains

Well-Known Member
  • Aug 25, 2023
  • #221
MalcSB said:
On what planet can anyone be unable to fulfil a pre-order? This really is an utter shambles.
Click to expand...


Now now. Anti King to call it out according to some people on here......


Its a farce. We're a championship club ffs
 
Reactions: oakey
O

OldBedrocker

Well-Known Member
  • Aug 25, 2023
  • #222
oakey said:
I got a despatched email at 00.30 (just after midnight).
Ordered 27th July. Tracking by Evri still at the, "We're expecting it" phase.
Home shirt (child xl) + shorts (s)
Click to expand...
I had that with EVRI a couple of times , even still saying that 2 days after they had been delivered
 
Reactions: oakey
A

Ashdown

Well-Known Member
  • Aug 25, 2023
  • #223
My wife’s had her shirt delivered, looks good , all set for the match tomorrow now.
 
Reactions: Sky Blue Pete

Woolly68

Well-Known Member
  • Aug 25, 2023
  • #224
Got it. Badge was a bit curly so I turned the shirt inside out, put the iron on the lowest setting (1), and ironed. Problem gone. Shirt looks great.
 
Reactions: Fergusons_Beard, Sky Blue Pete, Ashdown and 1 other person

hill83

Well-Known Member
  • Aug 25, 2023
  • #225
There you go. Just whack an iron on your £60 bin bag shirt and stop crying
 
Reactions: Fergusons_Beard, AOM, Somerset Sky Blue and 3 others
T

Theonlywayisskyblue

Well-Known Member
  • Aug 25, 2023
  • #226
Greggs said:
Buzzing, ordered 1 - but 3 arrived this morning. Happy days! Cheers Doug
Click to expand...
Buy one get two free for the owls - it’s a hoot
 
Reactions: Greggs

clint van damme

Well-Known Member
  • Aug 25, 2023
  • #227
hill83 said:
There you go. Just whack an iron on your £60 bin bag shirt and stop crying
Click to expand...

What could possibly go wrong?

 
Reactions: hill83

hill83

Well-Known Member
  • Aug 25, 2023
  • #228
Don’t wash it according to the label either or it might catch on fire.
 

Ccfcisparks

Well-Known Member
  • Aug 25, 2023
  • #229
hill83 said:
There you go. Just whack an iron on your £60 bin bag shirt and stop crying
Click to expand...
next you'll be telling me I have to WASH my bin bag in a washing machine?!
 

MalcSB

Well-Known Member
  • Aug 25, 2023
  • #230
Woolly68 said:
Got it. Badge was a bit curly so I turned the shirt inside out, put the iron on the lowest setting (1), and ironed. Problem gone. Shirt looks great.
View attachment 31616
Click to expand...
When did you order it?
 

Woolly68

Well-Known Member
  • Aug 25, 2023
  • #231
MalcSB said:
When did you order it?
Click to expand...
14th July
 

MalcSB

Well-Known Member
  • Aug 25, 2023
  • #232
Woolly68 said:
14th July
Click to expand...
Thanks, same as me. No sign of my shirt being on the way, what A load of bollocks.
 
Reactions: OldBedrocker
A

Ashdown

Well-Known Member
  • Aug 25, 2023
  • #233
hill83 said:
There you go. Just whack an iron on your £60 bin bag shirt and stop crying
Click to expand...
But it’s all for the cause
 

shmmeee

Well-Known Member
  • Aug 26, 2023
  • #234
Saddlebrains said:
Now now. Anti King to call it out according to some people on here......


It’s a farce. We're a championship club ffs
Click to expand...

It’s an absolute joke. But also Kings first pre season. He gets one. But I’d expect next summer to be seamless for tickets and shirts or he’s got some real questions to answer TBH.
 
Reactions: CCFCSteve and Matt smith

oakey

Well-Known Member
  • Aug 26, 2023
  • #235
My shirt has arrived
 
E

Earlsdon-Loyal-Blue

Well-Known Member
  • Aug 26, 2023
  • #236
scubasteve said:
Ordered my kids kit within half hour of it going on pre sale. Had no email of dispatch yet.
My mate who put a pre order in a few days later has had his delivered......
Click to expand...

I don’t work in supply chain, but unless you and your mate ordered the exact same shirt size and same delivery methods, you’re not comparing apples and apples. They will have more stocks of Medium & Large than XS or XXXXL for example.

Worth checking you both ordered the same size/delivery method as that’s the first thing the club will come back with?
 
P

procdoc

Well-Known Member
  • Aug 26, 2023
  • #237
My job is as a customer service manager and I can tell you that this is shockingly bad. The entirety of CCFC customer service operations needs a complete overhaul
Saddlebrains said:
View attachment 31613


@David O'Day theres your proof Mathew
Click to expand...
 
Reactions: Saddlebrains and shepardo01

samccov1987

Well-Known Member
  • Aug 26, 2023
  • #238
What annoys me is the silence from the club. Something has obviously gone wrong as people who ordered on day one ain’t got their shirts. It’s already been delayed a week and still they’ve bodged it.

Just fess up rather than tweeting read the article.

At the end of the day they have taken peoples money and not delivered the goods.
 
Reactions: Ccfcsj, skybluepm2, OldBedrocker and 2 others

shepardo01

Well-Known Member
  • Aug 26, 2023
  • #239
There is somebody in Canada who had theirs, somebody who ordered this week has theirs, it looks like many many first day orders have been missed #chronologically.......
 
Reactions: Saddlebrains

lord_garrincha

Well-Known Member
  • Aug 26, 2023
  • #240
shepardo01 said:
There is somebody in Canada who had theirs, somebody who ordered this week has theirs, it looks like many many first day orders have been missed #chronologically.......
Click to expand...
I ordered within the hour but had infants/kids kits in there, which is, I am assuming, the reason for me to not receive anything yet, and that is fine. However, if the supplier has told the club it will be delivered in chronological order, then they've taken that at face value and communicated that. They will probably make a statement once they've scrutinised the process.
 

shepardo01

Well-Known Member
  • Aug 26, 2023
  • #241
lord_garrincha said:
I ordered within the hour but had infants/kids kits in there, which is, I am assuming, the reason for me to not receive anything yet, and that is fine. However, if the supplier has told the club it will be delivered in chronological order, then they've taken that at face value and communicated that. They will probably make a statement once they've scrutinised the process.
Click to expand...
I did two orders (to spread payment) one adult, the other two kids shirts/shorts/socks (not infant)
Neither even sent yet, so more than likely not a stock issue (yet!)
Just plain incompetence by the looks of it ...
 
S

scubasteve

Well-Known Member
  • Aug 26, 2023
  • #242
Earlsdon-Loyal-Blue said:
I don’t work in supply chain, but unless you and your mate ordered the exact same shirt size and same delivery methods, you’re not comparing apples and apples. They will have more stocks of Medium & Large than XS or XXXXL for example.

Worth checking you both ordered the same size/delivery method as that’s the first thing the club will come back with?
Click to expand...

Not the same sizes but both were kids sizes small and medium, so something id assume would be pretty commen sizes. Even still its was supposed to be delivered in chronological order and that clearly isnt the case.
 

lord_garrincha

Well-Known Member
  • Aug 26, 2023
  • #243
shepardo01 said:
I did two orders (to spread payment) one adult, the other two kids shirts/shorts/socks (not infant)
Neither even sent yet, so more than likely not a stock issue (yet!)
Just plain incompetence by the looks of it ...
Click to expand...
You'd expected the adult one then.

Most likely scenario:

CCFC: Will deliveries be sent out in line with when they were ordered?

Supplier: Err... yep.

 
Reactions: shepardo01

MalcSB

Well-Known Member
  • Aug 26, 2023
  • #244
Earlsdon-Loyal-Blue said:
I don’t work in supply chain, but unless you and your mate ordered the exact same shirt size and same delivery methods, you’re not comparing apples and apples. They will have more stocks of Medium & Large than XS or XXXXL for example.

Worth checking you both ordered the same size/delivery method as that’s the first thing the club will come back with?
Click to expand...
These shirts were pre-ordered 6 weeks ago, so they have had weeks knowing precisely how many of which size they needed to despatch first. There is no excuse.
 
Reactions: OldBedrocker

MalcSB

Well-Known Member
  • Aug 26, 2023
  • #245
stgeorge1966 said:
But they were dispatched when they said will be the answer
Click to expand...
They said they would be delivered this week. If mine arrives after today they will have failed.

Never had this problem with House of Fraser.
 
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