Sumo the Micky Quinn
Well-Known Member
Has anyone ever seen a copy of the 'Coventry City Customer Charter'
http://www.football-league.co.uk/regulations/20110629/section-4-clubs_2293633_2125725
I'm sure some one will post on here - the official one - but what would you put in this charter if you had to submit one?
http://www.football-league.co.uk/regulations/20110629/section-4-clubs_2293633_2125725
Regulation 19 Customer Charter
19.1 All Clubs must publish a Customer Charter and provide finacial reporting and accountability as requested by The Football League.
19.2 A copy of the customer charter and any amendments made there to shall be furnished to The League by each club and shall be made available to the public through all usual Club publications, the ticket office and their web site.
19.3 Each Club shall:
19.3.1 submit a charter by 30th June annually each year to The League. The report shall detail how each of the polices outlined in the charter have been implemented and the extent to which each has been achieved ; and
19.3.2 comply promptly with any request for information made by The League.
19.4 The League may report to The Independant Football Ombudsman, and undertakes to disseminate best practice for the benefit of all Clubs.
I'm sure some one will post on here - the official one - but what would you put in this charter if you had to submit one?