Feel your pain, but did you explain you were coming with a 160 mile round trip?I phoned up yesterday to check on availability of a home shirt (as a birthday present for someone else). Was told that i didn't need to have one reserved as they'd be plenty in stock. Low and behold having driven 80 miles this afternoon I ve been told that they've run out of the size I need. Absolute joke 2 days after the kit launch. They 'might' have some in later in the week....
Well that sux, they should have at least of put one aside for you.Yep, on the phone yesterday and today. Hopefully I'll get a phone call when they're in.
Looked at that option, no guaranteed delivery date and someone has to sign for it.Why not buy it online?
If nobody was in they would just take it to your local spring office and you can sign for it there.Looked at that option, no guaranteed delivery date and someone has to sign for it.
It only goes to your spring office if your cheque bounces.If nobody was in they would just take it to your local spring office and you can sign for it there.
I wouldn't expect anything less from the shabbyness of our club.I phoned up yesterday to check on availability of a home shirt (as a birthday present for someone else). Was told that i didn't need to have one reserved as they'd be plenty in stock. Low and behold having driven 80 miles this afternoon I ve been told that they've run out of the size I need. Absolute joke 2 days after the kit launch. They 'might' have some in later in the week....
Mate, this is ccfc, what the fuck did you expect?
Do you think joy is in charge of ordering the stock then?shocking but in no way unexpected. Its not like its all about the additional revenues. I also predict this will be another short thread, as many who normally defend the owners will be quiet on this one.
Do you think joy is in charge of ordering the stock then?
To be honest I doubt Joy recalls what colour we play in. This sort of shit I'd blame Fisher for. Or you never know the guy might be XXXXXXXXXXXXXXLCrazy I know, but I would expect them to have employed someone who as a buyer would have purchased enough of a product launched less than 48 hours ago not to go out of stock. We aren't talking about Adele tickets at Wembley, its a new ccfc shirt, how on earth have they ran out on day 2 ?
I don't think she is charge of ordering stock, sorting out a cup final dvd, sorting out the new ground etc, but she hires and pays the people that are
Or the commercial bloke at the timeTo be honest I doubt Joy recalls what colour we play in. This sort of shit I'd blame Fisher for. Or you never know the guy might be XXXXXXXXXXXXXXL
Or the commercial bloke at the timeor just sport. Or the person on the phone with no common sense to just put a shirt aside and give a time when it will go back to stock if he didn't turn up.
Do they have that size online? They ship it out from just sport so might have them there.
It's like when a guy blamed sisu for Murphy missing a penalty, see his logic.
I think Just Sport make the vast majority of money from any sales. They pay the club an annual fee and then a small % on top.disagree. A fan wants to spend money on CCFC products and as a result give the club money to enable them to improve the budget on the playing side and enable us to compete,but cant as we don't have the stock is not the same as blaming the owners for a player missing a pen
I think Just Sport make the vast majority of money from any sales. They pay the club an annual fee and then a small % on top.
Looked at that option, no guaranteed delivery date and someone has to sign for it.
I think we're allowed to count it towards FFP even though we don't actually get the money. Don't quote me on that because I'm not 100% on how it works but it is something stupid like that.wouldn't the turnover go to ccfc ffp though before it goes to just sport ?
ThisI'm sorry you had a bad experience but these things tend to be down to individuals.
My experience is not recent but it is since Just Sports had the franchise. Like you I didn't want to buy online because I didn't have time to have it delivered to me before I next saw my grandson (not local) and didn't want to send it direct as there might not be anyone at home to sign for it,
I spoke to the warehouse who put me on to the lady who dealt with CCFC. She put a shirt in a bag with my name on it and sent it to the shop for me to collect.
My experience was better than I had a right to expect
Same Just Sports
Same CCFC
Same Fisher
Same SISU
Different outcome
I think we're allowed to count it towards FFP even though we don't actually get the money. Don't quote me on that because I'm not 100% on how it works but it is something stupid like that.
It's the same, it's a bad decision by somebody down the chain.disagree. A fan wants to spend money on CCFC products and as a result give the club money to enable them to improve the budget on the playing side and enable us to compete,but cant as we don't have the stock is not the same as blaming the owners for a player missing a pen
It's the same, it's a bad decision by somebody down the chain.
The person in the shop could have put one aside anyway and given a time to pick it up by. If he said he was driving 80 miles they should have recommended he had one shipped to save him time, if he insisted but there was no stock they should have offered him free delivery.
It shouldn't need to go above shop manager level.
I was talking about this thread and instance?this level of customer service runs through the entire club nick. If you choose to believe something else that's fine
I was talking about this thread and instance?
Didn't run out , just didn't have his size , he could be xxxxl ,Crazy I know, but I would expect them to have employed someone who as a buyer would have purchased enough of a product launched less than 48 hours ago not to go out of stock. We aren't talking about Adele tickets at Wembley, its a new ccfc shirt, how on earth have they ran out on day 2 ?
I don't think she is charge of ordering stock, sorting out a cup final dvd, sorting out the new ground etc, but she hires and pays the people that are
disagree. A fan wants to spend money on CCFC products and as a result give the club money to enable them to improve the budget on the playing side and enable us to compete,but cant as we don't have the stock is not the same as blaming the owners for a player missing a pen
I phoned up yesterday to check on availability of a home shirt (as a birthday present for someone else). Was told that i didn't need to have one reserved as they'd be plenty in stock. Low and behold having driven 80 miles this afternoon I ve been told that they've run out of the size I need. Absolute joke 2 days after the kit launch. They 'might' have some in later in the week....
And that's down to the shop manager for stock from the main warehouse, and the person who answered the phone for not using their brain.and me. Its not in isolation. I agree that If that was the last shirt in their size they should have been told they would keep it until x o clock. Bigger question I would ask why they have ran out after 48 hours. we need all the income we can get to compete this season.
I tried to buy a specific TV in John Lewis as I was in Solihull last week and was told no stock in store. Is that unnaceptable as well?
I phoned up yesterday to check on availability of a home shirt (as a birthday present for someone else). Was told that i didn't need to have one reserved as they'd be plenty in stock. ...
And that's down to the shop manager for stock from the main warehouse, and the person who answered the phone for not using their brain.
Rather than just shouting sisu aimlessly for a change which seems to happen, I've also commented.multiple times on communication and PR.
That still wouldn't be sisu, it would probably be the new guy anyway.in which case your right and those in power need to deal with those who are restricting our revenue opportunities due to errors
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?