Heading to Tesco shortly so I thought I could nip in to pick up my ST. Can't find anything on the official site about opening times, anyone know if it's open today?
Good job there not open as they get a verbal blast from me. Ordered the new shirt on preorder, ordered xl shirt and a large one came sent it back at cost to me , added a letter saying they sent the wrong size. Another came again wrong size again got to send it back at my cost. This time I send it back again with another but this time strongly worded letter and to my dismay they send a xxxl shirt. I visiting Leamington with work and will make a detour to exchange it, god help the person in the shop.
I tried phoning ticket office yesterday to see if they were open and got no answer to my call. Wasnt goin to make a wasted journey to the ricoh even though if they're opening times are the same as club shop (I imagine it would be) i probably could have got them after all, if only the phone had been answered.
I was ringing up all yesterday too and couldn't get through either. Just wanted to find out if my ticket is there to be collected, rather than make a wasted trip.
Does seem hard to get hold of your football club which is strange to say the least.
If you'd ever worked customer service, you'd know rule 1 is you deal with customers in front of you before answering phones. It's a standard rule with a very good reason: people on the phone can't punch you
The shop is a joke which is a shame as it could be great, this stuff should be our bread and butter. If you fuck these things up at ground level what hope does that give us elsewhere.