Black Friday online club store (1 Viewer)

AJB1983 · Dec 5, 2024

Did anybody on here buy anything online from the club shop when the Black Friday deals were on?
And if so, have you received any notification about the order being shipped yet?
I haven’t and it’s been a week - seems a bit long although I’ll cut them a bit of slack given it was probably busier than normal.

Deity · Dec 5, 2024

Yes i did and i have received 1 item but have 3 others outstanding.

Bugsy · Dec 5, 2024

AJB1983 said:
Did anybody on here buy anything online from the club shop when the Black Friday deals were on?
And if so, have you received any notification about the order being shipped yet?
I haven’t and it’s been a week - seems a bit long although I’ll cut them a bit of slack given it was probably busier than normal.

Yeah I did and haven't received anything as of yet spoken with Cov X account and they recommended me to send an email to info@ccfc.co.uk, in which I did and they responded fairly quickly, so would suggest to send them an email mate.

stupot07 · Dec 19, 2024

Is anyone still waiting for their order? I'm still waiting for one of the items I ordered black Friday on 30th Nov. Its a Christmas present for my lad and is still stuck at "processing" its the 19th December FFS

Covcraig@bury · Dec 19, 2024

Skyblueweeman · Dec 19, 2024

I got my Red Hoodie about a week after ordering.

Ccfcisparks · Dec 19, 2024

stupot07 said:
Is anyone still waiting for their order? I'm still waiting for one of the items I ordered black Friday on 30th Nov. Its a Christmas present for my lad and is still stuck at "processing" its the 19th December FFS

I’ve ordered a fair bit from there over the last month and it’s usually been delivered in a few days.

Viktor17 · Dec 19, 2024

Ordered BF had it all within 5 days.

Snikpoh87 · Dec 19, 2024

I placed an order on the 6th, and after emailing was told that Evri had lost loads of orders. I was given a refund as a number of the items were no longer in stock.

Alkhen · Dec 19, 2024

Oof bad luck on the missing orders. Evri are a shit show, had loads go missing or rock up weeks after I've had a refund before.

Thankfully I got all my black Friday items within a week and there was bonus pair of socks in my parcel I didn't order. Sounds like I came out pretty well

BackRoomRummermill · Dec 19, 2024

Ordered 2 Jackets and got them the following Tuesday in Scotland- not bad - I had to return one and it was revived and refunded by the following Monday …

Kilclines curly mullet · Dec 19, 2024

Ordered the blackout shirt within half an hour of it going on sale

2 weeks in a pending status, plenty of messages going back and forth “I can confirm your order is with the warehouse”

Eventually an email stating that the shirt was out of stock and a refund was being issued

All whilst seeing the shirt in the club shop on a match day ( I ordered online as I live 100 miles away and couldn’t get to the shop ordinarily to purchase)

very poor.

ovduk78 · Dec 20, 2024

Kilclines curly mullet said:
Ordered the blackout shirt within half an hour of it going on sale

2 weeks in a pending status, plenty of messages going back and forth “I can confirm your order is with the warehouse”

Eventually an email stating that the shirt was out of stock and a refund was being issued

All whilst seeing the shirt in the club shop on a match day ( I ordered online as I live 100 miles away and couldn’t get to the shop ordinarily to purchase)

very poor.

I don't think the orders come from the club shop, I ordered something earlier this season & it came from Nottingham. My wife ordered our son some stuff including a black beanie and there were none in the club shop at the Cardiff game but it has safely arrived as has everything else

Alkhen · Dec 20, 2024

I think we moved to a supplier that handles a load of teams. I ordered my wife and daughter some Leeds stuff for Xmas and their range of non branded stuff/gifts is identical to ours pretty much.

Kilclines curly mullet · Dec 20, 2024

ovduk78 said:
I don't think the orders come from the club shop, I ordered something earlier this season & it came from Nottingham. My wife ordered our son some stuff including a black beanie and there were none in the club shop at the Cardiff game but it has safely arrived as has everything else

You are right, I was just making the point that I ordered online to ensure delivery as I didn’t live close enough to just pop to the shop.

And whilst the online store were messing me around I saw the shirt in store when I went up on a match day.

robbiethemole · Dec 23, 2024

Just to say, it's no fucking better!! I've just come back from the shop at CBS after having to buy replacement shirts for my grandsons.
I placed the order online on 11th Dec expecting delivery before now, have the confirmation and nothing since. Went into the shop and they honoured the sale prices and were very helpful.
They gave me the email of the manager to complain to and get a refund of the online order, but it's been a 50 mile round trip, the fuel cost and 2 hours wasted time.
The online shop is fucking useless and has been since it was franchised out.

stupot07 · Dec 23, 2024

I've still had no response and no chance of getting it before Christmas. Over 3 weeks is a fucking joke. Could you pm me the email so I can complain too please?

robbiethemole · Dec 23, 2024

stupot07 said:
I've still had no response and no chance of getting it before Christmas. Over 3 weeks is a fucking joke. Could you pm me the email so I can complain too please?

sent

stupot07 · Dec 23, 2024

Thank you

SBT · Dec 23, 2024

robbiethemole said:
sent

Can you post it on here? I’m also waiting on a Christmas delivery and I sadly don’t have the option of driving up to the shop!

robbiethemole · Dec 23, 2024

SBT said:
Can you post it on here? I’m also waiting on a Christmas delivery and I sadly don’t have the option of driving up to the shop!

PM'd you

SBT · Dec 23, 2024

Just had my Christmas order cancelled and refunded as it wasn't going to arrive on time despite being made two weeks ago - nice to see the commercial department is rolling back the years.

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