Tell them you'll pay their invoice when you receive the money they have reclaimed. Ask them for some evidence of what they have actually done. How are they going to be able to evidence they have claimed the £1500 if you've already claimed it?
You should challenge them on it, they haven't got a you a better deal as they claimed they would if you already had the money as a credit.I claimed the small business rates relief and the council put a credit on my account for the £1500 and so far this year they have been billing me £125 less than I would usually pay in rates and have been taking a chucnk of the credit every month. This morning I got a letter from the council saying they have credited my bank account with the £1500 and put my rates up by £175 a month to to take into account i'm no longer in credit with them. But the fact remains that money was a credit on my account and had been claimed by myself. All that this lot have done is get it moved to my bank account whilst increasing my monthly payments this year. Makes no sense.
Need a bit of advice if possible! I own a business and had a letter through the post a couple of months back from a legal company saying they deal in getting lower deals on business rates. Their fees are a third of any monies recovered so if nothing is recovered I would owe nothing. I sent the letter back as I presumed worst case scenario would be I get nothing and owe nothing.
Anyway, I recieved an invoice yesterday for £833+ VAT (£1000 total) saying they had successfully recovered £2500. Awesome. I was sure I was due nothing. Having done a little digging it seems they have claimed £1000 in small business rates relief for 14/15 and £1500 in small business rates relief for 15/16.
I claimed the £1500 for 15/16 myself, and I was only in the premesis for a couple of weeks in 14/15 and was never due £1000 in the first place.
My question is, can they bill me for reclaiming money that I had already claimed and for money i'm not entitled to?
I would ring them but they are not open today and i'm a little stressed that I may be liable to pay out £1000 for absolutely no return.
Thanks for any help!
Right, here's the update.
Didn't hear anything from the letter so emailed them this morning asking if they could send over a copy of their savings report they claim I should have received.
Within 10 minutes i've had an email back saying their fees were wrong. They had only claimed £1500 on my behalf, not £2500 and a new invoice would be sent out right away. They did confirm the £1500 was small business rates for 15/16. I emailed back asking why they were charging me for something I had claimed myself a couple of months earlier. Another speedy response, 'sorry, I didn't notice the date that money had been claimed. You owe us nothing.'
What a bunch chancers!
Sure loads of places overcharge and just hope you don't notice.Imagine if you hadn't checked....
Right, here's the update.
Didn't hear anything from the letter so emailed them this morning asking if they could send over a copy of their savings report they claim I should have received.
Within 10 minutes i've had an email back saying their fees were wrong. They had only claimed £1500 on my behalf, not £2500 and a new invoice would be sent out right away. They did confirm the £1500 was small business rates for 15/16. I emailed back asking why they were charging me for something I had claimed myself a couple of months earlier. Another speedy response, 'sorry, I didn't notice the date that money had been claimed. You owe us nothing.'
What a bunch chancers!
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