Club Shop (5 Viewers)

pusbccfc

Well-Known Member
Oh I see lol. Hopefully if/when they do it'll be better than the Puma 08/09 attempt.

That was woeful!
 

prufrock

Well-Known Member
Put in the Christmas order for the family. Well tried to but the order was over the maximum weight. Didn't even know there was one?! Why not just automatically split the order into two deliveries?

I literally wasn't able to pay until I deleted items. It was like check in at RyanAir. Couldn't even save some items to check them out on another order. Just had to keep deleting stuff until it finally let me pay.

CBA to do another order for the deleted stuff so lost sales there and now I have to explain to my kids why will be no exclusive Coventry City FC Official Cheeseboard on the Christmas table this year. I hope you are happy now Doug :(.
 

skyblue_55

Well-Known Member
Unfortunately, it still wants a massive makeover . The shop is too small & cramped for space, for shirts etc to be properly displayed .
A Quick Look at the Leicester club shop , shows how things should be displayed & with so much merchandise on show , instead of on line only .
Hopefully Doug will sort it out before long ?
 

Fergusons_Beard

Well-Known Member
..What in the TEMU, Aliexpress, A.I generated crap is this?

View attachment 47554


Did a 5 year old win a design competition for this?


Sent from my iPhone using Tapatalk
 

procdoc

Well-Known Member
Put in the Christmas order for the family. Well tried to but the order was over the maximum weight. Didn't even know there was one?! Why not just automatically split the order into two deliveries?

I literally wasn't able to pay until I deleted items. It was like check in at RyanAir. Couldn't even save some items to check them out on another order. Just had to keep deleting stuff until it finally let me pay.

CBA to do another order for the deleted stuff so lost sales there and now I have to explain to my kids why will be no exclusive Coventry City FC Official Cheeseboard on the Christmas table this year. I hope you are happy now Doug :(.
Third party couriers have certain weight limits, then the club would have to absorb the cost of splitting it into two deliveries . This is why you don’t get that option
 

Kilclines curly mullet

Well-Known Member
Unfortunately, it still wants a massive makeover . The shop is too small & cramped for space, for shirts etc to be properly displayed .
A Quick Look at the Leicester club shop , shows how things should be displayed & with so much merchandise on show , instead of on line only .
Hopefully Doug will sort it out before long ?
You clearly never went to the club shop opposite Tesco’s in the retail park.

We are a victim of our own success, yes there is a lot of stock in the shop and on occasion it’s busy to navigate but from where we were 10 years ago it’s on a different level.

Not sure on the logistics of making the shop bigger, maybe that’s why they now have 2 other retail units around the ground.
 

prufrock

Well-Known Member
Third party couriers have certain weight limits, then the club would have to absorb the cost of splitting it into two deliveries . This is why you don’t get that option
It was a £300+ order. With free delivery at £100+ if split into 2 orders was still free delivery. Instead the club just lost about £60.

Even if they could warn when up to the weight limit when adding items would be better than getting to pay and only then finding all you can do is keep deleting items until you hit whatever the weight limit is.
 
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MTK

Well-Known Member
Credit where it’s due. I ordered a load of stuff in the Black Friday sale. It all arrived in a couple of days and I’m really pleased with it. I also went into the shop before the Charlton game and it was so busy it was difficult to see stuff properly.. Definitely an improvement on the old shop though.
 

prufrock

Well-Known Member
Kids home shirt that I ordered last week hasn't arrived (other stuff on same order has). Looking at the site y/day shirt in that size went out of stock online. But was deffo in stock for a few days days after ordering. Think they might have over sold stock.

Anyone had similar news and already know if they are likely to be back before Xmas or should I just give up on this gift and tell the lad to choose something else?

Will ask the club tomorrow if no one already knows here.
 

shepardo01

Well-Known Member
Kids home shirt that I ordered last week hasn't arrived (other stuff on same order has). Looking at the site y/day shirt in that size went out of stock online. But was deffo in stock for a few days days after ordering. Think they might have over sold stock.

Anyone had similar news and already know if they are likely to be back before Xmas or should I just give up on this gift and tell the lad to choose something else?

Will ask the club tomorrow if no one already knows here.
Generally, if you have placed the order and it has gone through, you'll get it.
I had same situation with some of the kids GK tops.
Worth dropping them a message through the message centre - will take a few days for a reply though.
 

skybluepm2

Well-Known Member
Kids home shirt that I ordered last week hasn't arrived (other stuff on same order has). Looking at the site y/day shirt in that size went out of stock online. But was deffo in stock for a few days days after ordering. Think they might have over sold stock.

Anyone had similar news and already know if they are likely to be back before Xmas or should I just give up on this gift and tell the lad to choose something else?

Will ask the club tomorrow if no one already knows here.

Ordered the pre season training kit for my boy on Black Friday and a retro hoodie for myself, was still processing on Sunday evening so I sent them a message via the website. Had a response yesterday confirming that they’d checked with the warehouse and none of the items were in stock, so they’d cancelled and issued a refund for £92 (which of course I’m still waiting for). Today I had a discounted gonk and duffle bag turn up.

Checked the website out of curiosity and all items listed as being available and in stock. Piss poor. I’m wondering now if i hadn’t bothered to message and prompt them, whether they’d have just ignored the order and hope I’d never chase them for it.
 

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