Jamesimus
Well-Known Member
Mike Bushell, the TV presenter and L**ds fan I assume Nick was talking about…
Pre Season Friendlies (4 Viewers)
- Thread starter stgeorge1966
- Start date
Mike Bushell, the TV presenter and L**ds fan I assume Nick was talking about…
The ticket office has confirmed that it’s a mistake on the email, there will be no print at home option. It’s digital wallet only.
At time of purchase it did say that it was delayed delivery.
clint van damme
Well-Known Member
So I need to get 4 Friday, 2 ST holders, (but not our usual seats), 2 non ST holders, what do I end up with?
And what is digital wallet only, does that just mean on your phone?
Yes, “digital wallet only” means on your phone. No other option (unless you physically buy it at the ticket office, I assume).
Captain Dart
Well-Known Member
I just got off phone to the ticket office. The notification emails and the eticketing site clearly stated there was a print at home option (see below) but they didn't include one, no pdf was attached. So some poor young girl at the t.o. has been lumbered with making weak excuses for a management cock-up and has to explain to loads of people how to use a digital wallet or print the tickets for collection.
clint van damme
Well-Known Member
Thanks
If the email says that there is a print at home PDF, wouldn’t you expect it to be there? I’m not sure this is the supporters’ fault.
clint van damme
Well-Known Member
To be fair it seems to change like the weather for football.
Last season the Caraboa was loaded on to ST or collect from the ground as they'd stopped issuing print at home or digital tickets if I remember correctly
ceetee
Well-Known Member
It was clear on the ticket website that the options were paper tickets posted out or digital wallet. It was clearly stated no print at home option was available. I didn't trust the post so I opted for digital wallet even though I have limited experience of using digital wallets. My problem is how I get five tickets onto five phones. Resumable I can email them but can I send them on WhatsApp?
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Balli001
Well-Known Member
I think it is because not all season ticket holders are using their normal turnstiles, for example those who have had to move stands
Hobo
Well-Known Member
What's that got to do with it. You can use any turnstile anyway to access most of the ground.
David O'Day
Well-Known Member
it said on the press release no print at home?
Balli001
Well-Known Member
On the old ones you could. They have all been changed
David O'Day
Well-Known Member
it is if you didn't read the comms sent by the club with ticket details, it said no print at home so not sure why anyone expected there to be.
yes ticketmaster have sent the wrong template email today but it clearly said no print at home
SkyBluePower
Well-Known Member
Gig tickets just as bad to be honest .The Halls at Wolves another example - download the halls app, no tickets, download AXS app - no tickets both have shit or non existent customer service and blame each other.
All supposedly done to protect us from touts but of course it’s the customer who suffers and the touts carry on regardless.
SkyBluePower
Well-Known Member
Download them to one phone and share them from there is the easiest way.
David O'Day
Well-Known Member
it does tell you no print your own
Yet the official CCFC email regarding pre-season friendlies it says you can print at home. Hence why the confusion.
Skybluedownunder
Well-Known Member
How did our U’21s get on in that tournament in Singapore?
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Sent from my iPhone using Tapatalk
Captain Dart
Well-Known Member
No it wasn't they changed it on the website or stated print at home was available on the eticketing site I definitely ordered online because I had a print at home option, I did print at home last year for a friendly so I had no reason to think the option would not be available.
ceetee
Well-Known Member
They may have changed it but I know what I saw and I stand by my comment #291
Captain Dart
Well-Known Member
When I spoke to the girl at the T.O. about this she said she had spent the morning explaining how to download a digital wallet & use digital tickets, I could do this easily myself but I DON'T WANT TO, I DO NOT WANT TO RELY ON A DEVICE. Why they won't allow the option I don't understand, is their some sort of fraud, do they want to justify the installation new scanners or what?
ovduk78
Well-Known Member
The club will want to move to all tickets being in a digital wallet like other clubs are already doing, it will stop passing tickets to someone else. I think this or next season will be the last when we have physical season tickets. There will be many supporters who don't want this especially older ones who don't have a smart phone. There is a way round passing tickets to someone else if it is in a wallet, I have a new and an older Samsung phone, the older one has no sim and I only use it at home but when I have booked train or flights the tickets are downloaded onto both phones & they are accessible when the phone is not connected to the Internet.
You're wrong because about 5 mins ago i received my "print at home ticket" even though i selected Digital.
Saddlebrains
Well-Known Member
We play Brighton behind closed doors Saturday, not sure if its been mentioned
Not seen this at all , I did think it strange we weren’t playing though. Are we are behind our closed doors or theirs
Playing group matches starting at 9.25am Saturday morning SGT - available on soccer 7’s YouTube channel apparently
SkyBluePower
Well-Known Member
Are you in a Lounge by any chance? They never seem to be able to add hospitality tickets to your wallet and have to be printed.
Briles
Well-Known Member
Won 2 drew 1, into tomorrow's games
Cov kid 55
Well-Known Member
Yeh, born in Hertfordshire, supports Leeds, says it all.