O2 Issues (1 Viewer)
- Thread starter Nick
- Start date
Houchens Head
Fairly well known member from Malvern
Mines fine. I'm with o2. Is it only certain areas or tarriffs?
kg82
Well-Known Member
People I knew didn't have any signal and I did. O2 were "dealing" it the whole day, then last night I got no signal too! Been able to deal with it by having whatsapp. Can't do anything about calls though but at least you can message if needs be (and the person you're messaging has whatsapp too)?!
Must admit in a way I was glad as my company mobile went down so couldn't receive any extra work.
Problem is though I am on call at the moment (thankfully only until tomorrow morning) with a Vodafone pager which was working OK. Glad it didn't go off over night as without the phone I couldn't have responded.
Thankfully mine is now back to normal.
Problem is though I am on call at the moment (thankfully only until tomorrow morning) with a Vodafone pager which was working OK. Glad it didn't go off over night as without the phone I couldn't have responded.
Thankfully mine is now back to normal.
ajsccfc
Well-Known Member
All automatic apparently, they'll be sending text messages out to everyone. The voucher thing is either valid during or given out during September.
http://blog.o2.co.uk/
We have now identified all those customers directly affected (those whose devices could not connect on our system) and we are giving them the equivalent of three days back for the disruption as a gesture of goodwill and to say sorry.
To thank all our customers for supporting us through an unprecedented and difficult period, we are also giving everyone on O2 a £10 O2 voucher to spend in store. This will be redeemable via the O2 Priority Moments app or online at www.o2.co.uk/priority. It will be available between 1st and 30th September to download through Priority Moments and use in store, with no minimum spend. (One voucher can be used per transaction and no change given.)
http://blog.o2.co.uk/
We have now identified all those customers directly affected (those whose devices could not connect on our system) and we are giving them the equivalent of three days back for the disruption as a gesture of goodwill and to say sorry.
- Pay Monthly customers will receive 10% off their July subscription which will be applied on their September bill, which is equivalent to 3 days back
- Pay & Go customers will receive 10% extra on their first top-up in September
- (These will be applied automatically - you don't need to do anything to activate them)
To thank all our customers for supporting us through an unprecedented and difficult period, we are also giving everyone on O2 a £10 O2 voucher to spend in store. This will be redeemable via the O2 Priority Moments app or online at www.o2.co.uk/priority. It will be available between 1st and 30th September to download through Priority Moments and use in store, with no minimum spend. (One voucher can be used per transaction and no change given.)
