Car Service

Discussion in 'Off Topic Chat' started by Earlsdon_Skyblue1, Jan 7, 2017.

  1. Earlsdon_Skyblue1

    Earlsdon_Skyblue1 Well-Known Member

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    Just had my two year old Mazda 2 in for a service. They told me when I come back to collect it, it's gonna cost me £279.

    Is that extremely expensive or the general going rate?

    I have to say it's making me want to break dry January at 9am!
     
  2. Otis

    Otis Well-Known Member

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    Hmmm, hard to say.

    We have had bills as high as £750, but usually have them at about £400, but that is with work done on top.

    Was this just the service with nothing extra needing doing?

    I'm sure we have had them done for about £150.
     
  3. Sick Boy

    Sick Boy Well-Known Member

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    Mine usually comes in around 130 for doing nothing much at all!
     
  4. trevelfarandwide

    trevelfarandwide Well-Known Member

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    Services are a rip-off, generally. £100+ to top your fluids up, and fanny about under the bonnet pretending to be busy. If there's work to be done, you're charged on top of that, at a particularly high rate.

    It various from dealership to dealership, some are ok, some are downright criminal in their prices. Ford love to charge you twice as much for anything, really.
     
  5. Sick Boy

    Sick Boy Well-Known Member

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    After the last one I vowed not bother with them and do it myself.
     
  6. trevelfarandwide

    trevelfarandwide Well-Known Member

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    It's probably do-able by yourself, if you have a moderate grasp of what's required. Services are just another mechanism to part us from our cash, and in no way are they worth the hundreds of pounds we're charged for them. Local garages, some of them anyway, will service any car for a fraction of what the dealerships charge, and I find that the best mechanics are to be found in some local garages - seems the days of the dodgy cowboy charging you the earth at a garage are fading, in truth.
     
  7. Sick Boy

    Sick Boy Well-Known Member

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    I've started doing more to the car myself..some bastard bumped into me when parked and they smashed the back light and drove off. Got a quote for around 250 to replace the casing...got one for 25quid off eBay and did it myself in 10 minutes.
     
  8. Earlsdon_Skyblue1

    Earlsdon_Skyblue1 Well-Known Member

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    No extra work done (that I know of yet). Just the £270 for a load of checks and top ups it seems.

    I'm going to have a word when I go back in an hour or so. It does seem really excessive, especially for a two year old car I use as a run around.
     
  9. Grendel

    Grendel Well-Known Member

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    How many miles has it done?
     
  10. Earlsdon_Skyblue1

    Earlsdon_Skyblue1 Well-Known Member

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    20,000 maybe. Give or take.
     
  11. Grendel

    Grendel Well-Known Member

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    If it's the bigger service (normally 30,000) that's the expensive one. You can probably google the service intervals and get an approximate cost - this is an interim service so I'd expect around 200 as a guess. The next one will be higher. Some brands over service packs which are much cheaper.
     
  12. stupot07

    stupot07 Well-Known Member

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    They have you over a barrel when you're under warrenty. Is that from Mazda dealership direct? If it is, have you looked for a local garage that's Mazda approved?


    Sent from my SM-G930F using Tapatalk
     
  13. Sky Blue Kid

    Sky Blue Kid Well-Known Member

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    Most major garages charge upwards of £60 ph labour or part thereof. Prices of parts have escalated. I paid £20 just for a headlamp bulb a few months ago(Without fitting)
     
  14. Earlsdon_Skyblue1

    Earlsdon_Skyblue1 Well-Known Member

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    Cheers, will take that on board.
     
  15. Earlsdon_Skyblue1

    Earlsdon_Skyblue1 Well-Known Member

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    Yeah direct from them. I did think it would be a little more, but it seems a massive inflation! I was going to ask about upgrades today anyway, but I feel with that I'm being ripped off massively.

    At least there's no Cov game to depress me even further today!
     
  16. Nick

    Nick Administrator

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  17. Earlsdon_Skyblue1

    Earlsdon_Skyblue1 Well-Known Member

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    I will do in a minute. Sitting here waiting.

    Almost four hours now. Hope they've hoovered it!
     
  18. ccfc92

    ccfc92 Well-Known Member

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    You should have had brake fluid changed at two years (assuming the manufacturer is that spec).

    Along with oil and filter, cabin filter. Possibly key batteries. Screen wash.

    When you break it down, oil is the killer.
     
  19. Nick

    Nick Administrator

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    I got quotes for mine from a dealership and then from a franchise big posh garage for a service with new plugs etc new brake pads and disks and 2 new back springs. Dealer wanted about 1200, the franchise big posh garage wanted 970 but ended up just taking it to a local garage where I usually take my cars and got it all done for 600.

    Yeah it doesn't have the dealership stamp in the service book, but it didnt have full dealer history anyway.
     
  20. stupot07

    stupot07 Well-Known Member

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    Earlsdon_Skyblue1 likes this.
  21. Sick Boy

    Sick Boy Well-Known Member

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    Go to Halford....it's 20 including fitting.
     
  22. Sky Blue Kid

    Sky Blue Kid Well-Known Member

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    Not for "Ice White" bulb it isn't.
     
  23. Nick

    Nick Administrator

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    Have you looked online? Much cheaper.
     
  24. wingy

    wingy Well-Known Member

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    You blinder!! :p
     
  25. ccfc92

    ccfc92 Well-Known Member

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    Service Schedules - Mazda UK

    Couldn't find what each service consists of but the first will be just an oil and filter.

    Second should be oil and filter, brake fluid, key battery. Depending on the manufacturer's spec, also possibly an air filter. Ours is every two years for air filters, some are four years.
     
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  26. Sick Boy

    Sick Boy Well-Known Member

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    Seeves you right then. ;)
     
  27. ccfc92

    ccfc92 Well-Known Member

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  28. Grendel

    Grendel Well-Known Member

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    The problem is retailers can charge what they like. Hourly rates will vary enourmously and can be as high as £120 per hour.

    The routine service will have a fixed price though for each retailer.

    Oil is a minor cost - it's normally purchased in bulk by retailer groups

    Advice is to call the retailer as a "new" customer and ask the cost for service. If it's different tell them. If they don't reduce insist you receive the mandatory manufacturer feedback customer survey form and advise them they you will also be contact the manufacturer direct to complain. Whose the retailer Group by the way?
     
  29. Earlsdon_Skyblue1

    Earlsdon_Skyblue1 Well-Known Member

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    Cheers for all your help guys.

    Got 10% off in the end which was at least something. Also won £50 on an accumulator. So in the end was down £200 rather than almost £300.

    @ccfc92 they did everything you wrote about, plus a little more I think. So you were pretty much on the button. They've also told me I need two new tyres, but that can wait...
     
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  30. Gazolba

    Gazolba Well-Known Member

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    I usually estimate the cost of auto repair work by thinking up the highest amount it could possibly be given the worst possible scenario - then I double it. That seems to work out as pretty accurate. Modern cars are getting so complex, no-one can understand how they work, not even the mechanics. They just guess what is wrong and replace a part, and if that doesn't work, they replace something else. And every replaced part costs a small fortune.
     
  31. ccfc92

    ccfc92 Well-Known Member

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    Glad that you had a bit of a result with the 10% and the Acca :)

    I don't think you should feel like you've been ripped off. From what you said the price would be, it sounds about right to me for a second year service. I think what most people forget is, out of that £280, you've got about £100-150 in parts included in that. You've probably been charged an hours labour, or at the most an hour and a half.

    Best thing to do, you obviously do about 10,000 miles a year, divide the cost of the service by 12, (and you probably use it most days I imagine) and then work out how much a taxi or train etc would cost over the year, it doesn't seem too bad :)
     
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  32. ccfc92

    ccfc92 Well-Known Member

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    Some are quite interesting, down here BMW charge £150, but so do Ford. Yet Mercedes charge £120 (can vary between £80-£120)

    The thing is, it's not the people working there earning that amount. You've got £10-14 going to the Tech. £10 going to the Service Advisor. £8 going to the parts person. Min wage going to a car cleaner. Then you have bookings, admin etc as well. Suddenly that £120 is £60 odd down and then there's business costs. Then the good old productive manager's salaries ;)

    I always find it interesting how people question garages charges, yet they will happily pay a plumber £60+ an hour to do simple jobs for example.
     
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  33. Earlsdon_Skyblue1

    Earlsdon_Skyblue1 Well-Known Member

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    That's a nice way to look at it, and certainly feel better now! Glad to see me post a thread and get a useful bunch of responses rather than the usual haha.

    Thanks :)
     
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  34. Marty

    Marty Well-Known Member

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    I used to do mine myself, nice and easy to day. It's easy to do and youtube has a video for everything these days.

    I bought a brand new car last year, It require's a service at every 8,000 miles. Dealership wanted to charge me £200 a time for it, I took out their service plan, at £6 a month for a max of 4 services in 2 years. seemed like a no brainer to me.
     
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