Agreed, it's basic customer service. If something goes wrong just repaying them pro rata doesn't cut it. Keep those people on side by sucking it up and provide them with complementary tickets in the stands. You really don't want to be pissing off those supporters who dig deeper in their pockets to support the team.
The hotel rooms were on sale last week for Wednesday night. They aren't usually available on matchdays.
Dear Boxholder,
We're rinsing you, selling players and not giving you what you paid for.
We're a shambles behind the scenes and we don't give a shit.
Love,
CCFC
We're rinsing you, selling players and not giving you what you paid for.
We're a shambles behind the scenes and we don't give a shit.
Love,
CCFC
Gyo and Dom's leaving drinks
So my company spends thousands on a box per year and when we come to use it we can't because there is a pre-existing booking that was conveniently kept from box holders until the 11th hour.
Would you think it's acceptable if you paid for a venue then a few days prior they emailed saying: sorry double booked you can sit outside though if you wish?
Solid signature by Big Dave. Looks like he's designing a roller coaster
Wouldn't know mate because I, like most supporters of this club, wouldn't sit in corporate seats.
Your company is getting refunded for these matches. It's their choice to use that refund to cover a cost of a far cheaper ticket in the North Stand.
Christ you have a hefty sized chip on your shoulder don't you.
Not that I need to justify myself to the likes of you but my company isn't accepting a refund actually. The club clearly needs the money far more than I do currently. Would you do the same as you're apparently CCFC's No.1. fan?
I do mate because some of the things I'm reading on twitter and Facebook are laughable in the current climate.
I wouldn't know because I've never had a box but the way people are going on is like they haven't been refunded.
Joe Bloggs from Willenhall can't afford to pay his gas bill but that makes it OK for the club to treat paying supporters with utter contempt?
Your logic is flawless.
To be honest take the win if the rest of the window goes as expected
The club needs to attract business and corporate clients. It’s hugely important to revenue and is used by companies to host clients and invites will have been sent
Cancelling is literally meaning these clients will be going to other clubs in the future
Bring back half time entertainment at the CBS Arena.
Suggest a boxing ring in the centre circle so all you people that hurl abuse at one another on this forum can climb in and kick shit out of each other.
Ffs.
Suggest a boxing ring in the centre circle so all you people that hurl abuse at one another on this forum can climb in and kick shit out of each other.
Ffs.
The clubs response isn't the best, but they are refunding fans. The issue seems to be that the people in boxes aren't happy because they haven't got a free ticket and have to sit out in the open. Is it really that deep?
Granted, the game on Wednesday is last minute but if the Blackburn game has the same issues, is that the clubs fault?
Agreed they need to attract these companies, but those are the ones moaning on twitter that they have to go out of their way to buy a ticket.
The ones on Facebook and Twitter moaning are Coventry fans, not corporate guests.
still don’t see how treating premium customers like dog shit can Be defended
As this also clear it was known why are we letting them know now
Known about it since July. Another communication failure by the club.
As for wasps, ESBs pitchfork suggestion seems to be the way forward.
As for wasps, ESBs pitchfork suggestion seems to be the way forward.
